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NSC | Deleting a Voided Bill Payment in a Closed Period
Scenario
A user needed to delete a voided bill payment due to duplication. However, the transaction was created in a closed accounting period, and the Delete option was not available in the Actions menu.
Cause
The closed accounting period restricted the ability to modify or delete the voided bill payment. Additionally, the Edit option was not accessible, which prevented the Delete function from appearing.
Solution
To proceed with deletion, the accounting period containing the voided transaction was temporarily reopened, which enabled access to the Edit function and ultimately allowed the transaction to be deleted.
- Reopen the Closed Accounting Period
- Go to: Setup > Accounting > Manage Accounting Periods
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