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Comments

  • I would have hoped that this 'enhancement' would have been an optional setting. We have some support staff with small screens, and they now have even more space taken over by this pointlessly large text field. I am not happy with this. The reason I didnt vote for the enhancement is that it was not something I wanted. These…
    in Message from Customer field expanded overnight !! Comment by 3942279 Jun 20, 2008 5:45AM
  • 3/4 weeks before we went to v11 in the summer of '06 we got access to the Beta version. And I expect we will get the same this time around. I got a quick look yesterday, and this is a great way of familiarising with the new look and feel of v2007.0 and should allow your admins to reassure your users that most things look…
    in Preview documentation for New Release Comment by 3942279 May 2, 2007 4:30AM
  • Assuming that there will be a phased testing before rollout, if I can access the DEMO system (which is clearly v2007.0) does that mean that my upgrade is imminent?
    in "Rolling" upgrade- Who's on first?? Comment by 3942279 May 1, 2007 10:02AM
  • Beta login address is (use your normal user/pass) https://system.beta.netsuite.com/pages/customerlogin.jsp Mine comes up with "Emergency Maintenence" but should work at some point! Hopefully there is some documentation and more... I got the same error when trying to select a role, but when I clicked on HOME I got in OK.
    in Preview documentation for New Release Comment by 3942279 May 2, 2007 4:31AM
  • before we were upgraded to v11 we were given 4 weeks testing time. is that going to happen with the next upgrade? I hope so.
    in Preview documentation for New Release Comment by 3942279 Apr 17, 2007 12:43PM
  • I guess I can use SuiteTalk (Web Services), but as this is just one really simple requirement, I didnt ant to have to code up a whole website/environment. Is SuiteTalk the place to do it?? All thoughts gratefully received. thanks
    in Can I save a file to my local machine from a script? Comment by 3942279 Mar 6, 2009 8:18AM
  • Cheers. OK, I have voted for that one. SteveH
    in Expanding the postal address fields Comment by 3942279 Sep 11, 2006 4:27AM
  • Hi The postings below are 10 months old or more. I have recently seen LivePerson/Netsuite integration demod - it looks good & seems quite easy to set up. I am implementing it at the moment - so will report back on how we get on. Has anyone else implemented/integrated Netsuite & Live Person recently? Any tips? Andy We are…
    in Has anyone integrated Live Person? Comment by 3942279 Apr 20, 2007 8:29AM
  • NetSuite does have an integration with LivePerson. Please refer to the following link for more details. http://www.netsuite.com/portal/partners/netflex/directory/liveperson.shtml Thanks, Priya Subramani NetSuite Product Management Has this link changed or moved, or maybe I dont have access to it??
    in Has anyone integrated Live Person? Comment by 3942279 Apr 20, 2007 8:36AM
  • I am particularly interested in any impact on other network traffic, as well as response times between liveperson and netsuite. We are OK at the moment, but any further traffic may impact on NetSuite response and performance, and this is yet another thing we need to consider if we get users experiencing poor responses. Any…
    in Has anyone integrated Live Person? Comment by 3942279 Apr 20, 2007 8:32AM
  • dream world :-). You would need a transaction processor like www.skyytran.com to acheive somethig like that. But it will not be cost effective (I suspect) in this case. Its priced similar to a module in Netsuite and per integration point - of which there would be many in this case. Thanks for the update. I am having…
    in Anyone exported from one NS account straight into another NetSuite account? Comment by 3942279 Apr 25, 2007 5:36AM
  • Looks like it was just a blip. I cancelled the 2 that were 'pending' since 10:10 and ran another one at 10:45, which completed within 5 mins.
    in Import queue not running today? Comment by 3942279 Feb 2, 2007 5:56AM
  • This seems to be a localised problem, as we seem to be unaffected (UK user).
    in Tab vs. Enter Comment by 3942279 Apr 18, 2007 12:36PM
  • We too are monitoring our usage of Gold Support, with an eye to dropping it at our next renewal. This forum is so good at allowing us to share ideas, and give our opinions, and if we ever get our Service Portal, showing downtime and outage information then there seems little need to contact Gold Support. The only 2…
    in Has anyone not bought support? Comment by 3942279 Mar 9, 2007 9:40AM
  • OK. Its back. I reckon we lost 6/7 minutes.
    in Just lost connection to NetSuite Comment by 3942279 Feb 12, 2007 11:53AM
  • My money is on a Network change, gone wrong. Can't get into system.netsuite.com, www.netsuite.com, www.netsuite.com.au, www.netsuite.co.uk
    in Netsuite unavailable today Comment by 3942279 Jan 17, 2007 8:40AM
  • My account manager in the UK said that she just heard the problem had been resolved, and that USA clients were starting to get access again. I still cant get in though !!
    in Netsuite unavailable today Comment by 3942279 Jan 17, 2007 8:44AM
  • I would do them a quote for Network consultancy except ........
    in Netsuite unavailable today Comment by 3942279 Jan 17, 2007 9:20AM
  • Thats a good point. When we run it on 3 different users machines we get different results. The server and Network tend to be consistent, but the client can be very different. A powerful user machine runs much quicker than a very slow old PC. We have seen 3 seconds for one machine and 15 for another, doing the same task.
    in Embarassing Speed Comment by 3942279 Dec 18, 2006 8:57AM
  • If you have phone support it will appear in your NetSuite under: Support --> Customer Service --> Contact Support by Phone
    in What is phone number for customer support? Comment by 3942279 Nov 22, 2006 9:44AM
  • Any chance of maybe having a SERVICE STATUS PAGE somewhere within this User Group? That way: 1. you will only be able to access it if you are a registered user 2. most of the severe problems I have had have only been to my NetSuite account and I have still had access to this User Group 3. It might encourage more people to…
    in Netsuite "Service Status" Page Comment by 3942279 Dec 18, 2006 6:21AM
  • But back in Sept/Oct when we had 3 severe outages (2hrs + each time) in 5 weeks, each time I had to put a call into Gold Support and listen to the hold music for 45mins before being told (in just a few seconds) the problem was a known problem and was being worked on. I would like to see a status report with details such…
    in Netsuite "Service Status" Page Comment by 3942279 Dec 18, 2006 6:13AM
  • I have been told that v2007.0 allows saved searches to be exported and then potentially re-imported somewhere else. We would like to do the same as you, although on a smaller scale. Perhaps we can get a more official version on this posting?
    in Exporting Complete Netsuite Structure Comment by 3942279 May 2, 2007 8:48AM
  • On the positive though, the best feature for me is the link between all the transactions. So, we can now see the link from the lead/customer, to the opportunity, the estimate, the sales order, the customer invoice and all the purchase orders, then the payments ..... awesome feature. Saves us countless hours and days of…
    in The one best feature you love in NS Comment by 3942279 Apr 18, 2007 4:51AM
  • I cant say that performance is anything other than acceptable. If the system is flying (i.e. very quick responses), then I regard that as acceptable. The system should be consistantly acceptable 24x7. Anything less than that is unacceptable. I know that isnt particularly realistic, but I dont regard acceptable performance…
    in The one best feature you love in NS Comment by 3942279 Apr 18, 2007 4:48AM
  • Netsuite as a product: 9 out of 10 Netsuite customer relations: 7 out of 10 Netsuite support: 3 out of 10 Overall cost benefit: 8 Fit for your business: 9 Are you as a company maximizing the potential of Netsuite: 7 Summary: We are an IT Services and IT Reseller, and we came on board nearly 2 years ago. We are seriously…
    in NetSuite - General Opinions. Comment by 3942279 Mar 16, 2007 7:48AM
  • Hi Sean, Fair point, and I think that allocating it to a department is more improtant than allocating to an individual. I guess that is simple to do? SteveH
    in Can I restrict access to payroll info? Comment by 3942279 Nov 8, 2006 10:10AM
  • Hi there, 2 things. Yesterday I got notification that 11.0.4 has fixed the old errors not being able to complete a full csv export. I tested it out and it did indeed work. Secondly, I used to have the problem 'file not found'. The resolution was to make the netsuite site a 'trusted site'. It then worked first time. To do…
    in Full Backup for External Storage Comment by 3942279 Oct 24, 2006 4:05AM