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3942513 Newbie

Comments

  • Andy, NetSuite have been very quick to respond to this issue and I have been given an estimated release date for the fix of this Thursday, which is about the quickest that I have ever seen them respond to anything! For that reason I think it may be better that I don't spread any information around until the fix has been…
    in Security/Injection problem found? Comment by 3942513 Mar 17, 2008 7:34AM
  • Chris, Thanks for the quick response. I'd appriciate an update through this thread or via the case with the status of this problem. With thanks. Andrew
    in Security/Injection problem found? Comment by 3942513 Mar 14, 2008 12:27PM
  • No problems here. I know they did do a scheduled downtime last night... Perhaps it did coincide with the scheduled downtime, I don't have any problem accessing those sites now. But if it was the downtime, why wasn't that mentioned on the status page? What's the point of the status page if it doesn't mention downtime?
    in Unable to access NetSuite Comment by 3942513 Oct 14, 2007 11:30AM
  • We have been having the same problem with some customers who have email addresses on hotmail.co.uk. I've opened a support ticket yesterday but not heard anything back yet. Andrew
    in hotmail.co.uk - Host not found Comment by 3942513 Apr 26, 2007 5:29AM
  • This further attests a solution someone came up with is having an independent site to show service status etc. not sure what thread it was - but a good idea. NetSuite say that they are already developing this solution, but as I mentioned earlier in this thread there is an open Enhancement Request. The more people who…
    in Netsuite unavailable today Comment by 3942513 Jan 19, 2007 4:49AM
  • I think that they should have an outage notification process, like telcom network operators do (for example, http://www.verizonbusiness.com/za/customer/network/). It should both be a web site and an email notification system. The notification system and the general netsuite network and machines should be totally seperate…
    in Netsuite unavailable today Comment by 3942513 Jan 17, 2007 9:43AM
  • Performance and load times certainly are a big issue with NetSuite - and do appear to be worse at some times then at others. That's why I'd like a more general status page that displays information on all service affecting issues (including performance problems, functionality issues, etc..) instead of something that just…
    in Netsuite "Service Status" Page Comment by 3942513 Dec 11, 2006 5:12AM
  • Exactly like that. Well, I'd actually like a bit *more* information on all the service effecting issues that NS are aware of, not just system or database downtime. I really don't think it's too much to ask...
    in Netsuite "Service Status" Page Comment by 3942513 Dec 4, 2006 9:35AM
  • In Snoggers defense, NetSuite being an error-free system or not has nothing to do with the quality of support that we all have the right to expect. We have the right to expect our calls to be answered quickly and cases to be responded to within a reasonable timeframe, and although I have seen improvements, this is still an…
    in Support Problems - They don't get better Comment by 3942513 Oct 19, 2007 5:30AM