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And now our login and checkout pages are returning blank screens....

Here's our case and defect: Case #2080918 Update : Defect 321899: Unexpected Error It's only an S2. The issue is happening on a sales order user event script before load function. We've had 9479 unexpected errors since 8:33 pm CST yesterday. We are still able to create/view/edit SO's.

We're still seeing it. We've had about 85,000 errors today.

That's the same error being thrown for us. Ah, we're attached to the same defect.

Some of our users reported some sort of host error (not sure what the exact message was). Also getting more of the SSS_CONNECTION_TIME_OUT errors and cart/checkout down alerts...but we're not completely down.

Just saw this on the system status page (https://status.netsuite.com/status_en_US.html): “We are investigating causes of poor performance under heavy system utilization. Problems and outages at partner services related to order processing were a contributing factor.”

Yep! We had several scripts that make calls to external applications fail due to an SSS_CONNECTION_TIME_OUT error, meaning NS couldn't establish a connection with those applications within 5 seconds. We also received alerts that our cart was down from about 12:01 pm CST until 12:02 pm CST.

We experienced a ton of slowness and issues throughout NS yesterday. UI performance for our employees was terrible, we had trouble making outbound calls due to timeouts and unexpected errors, there were unexpected errors with workflows... Just a very, very rough NetSuite Cyber Monday.

From one of our account managers at NS: "The release team is working on this known issue. Rollback in progress related to an infrastructure issue. Should be back very soon."

Down also.

We were down again on 8/24 and 8/25. The total time we've been down over the past 5 days is a little over 23 minutes.

issue occurring for us too.

We have filed the following defect on your behalf. Defect #- 300439 SUMMARY: NetSuite Transactional Mail IP [167.216.129.170] blacklisted by CBL Alternate Solution: None Your defect has been prioritized as an S1.

We're seeing slowness too.

Interesting that there's been talk of issues with customers who have a lot of transactions. We have problems editing our biggest customers' records and issues processing SO's for them. Case #1949432: Defect 293269 was filed about a month ago. Also, we can't log in, access the cart, or the checkout right now. Case #…

Slow here too.

This happens when PayPal doesn't auth the customer's transaction. The customer receives a PayPal transaction # but the transaction remains in a Pending status in PayPal and the order is never created in NS. You should get checkout error emails when this happens, although they aren't very helpful. We spoke with both NS and…

Is anyone that went down on a premium NS tier? We're currently on a shared server and we're wondering if a premium tier would buy us better performance and more stability...

We're down again too. Almost a total of 6 hours in the past 2.5 weeks.

We're down now. Can't log in..We were down yesterday for an hour.

According to our contract, the SLA is 99.5% per quarter. Also, our Platinum Support manager just notified us that NetSuite's "engineers are working on stabilizing the situation and ETA is 30 minutes."

We set up alerts on pingdom.com and alertra.com to monitor the cart and checkout. We now get alerts whenever either of those go down. Since 3/6/14, they've been down for a total of 4 hours 4 minutes and 33 seconds (and counting).

Same issue here.

We set up some different alerts with external companies to monitor the cart and checkout and we've been getting a ton of notifications that they've been down for the past couple of weeks. 1) 3/6/14 - cart down for a total of 9 minutes, checkout down for a total of 4 minutes. 2) 3/7/14 - cart down for a total of 2 minutes.…

We've experienced the system maintenance error in a couple of scenarios: 1) NS didn't like the way we were passing promo params in the URL. 2) Cust is paying with PayPal and PayPal doesn't auth the transaction. NS throws a system maintenance error when this happens. The other thing we have issues with is caching. Customers…

We had a lot of script errors and workflows break during this time frame. Scheduled workflows actually completely stopped executing altogether. I'm in the process of using mass updates to get the workflows going again. Why weren't Admins notified that there was an issue? This is ridiculous!

We're in IL and had issues between 8:30-8:45 ish (central time). Our scheduled workflows have yet to execute as expected. I am still doing mass updates to initiate them.

We have been on and off for the past couple of days. It took almost a minute to approve 1 sales order yesterday. Total 56.751 Server 56.402 (99.39%) Network .193 (.34%) Client .156 (.27%) Page /app/accounting/transactions/processedorders.nl?whence= Email ***@****.com 11/21/2013 2:23 pm GMT +6

Same thing happens with us. We created case 1735758 back in July with NS. However, due to some scheduling conflicts, we weren't able to set up a call/WebEx with NS and they closed the case.

NS gave me this defect number: Defect # 268262 S1 defect.