753168 Green Ribbon

i think within role permissions you need to have returns auth. approval and return authorisation set to full

Yes, Netsuite wouldn't support any server side language. So we would have to re-build our site in html for it to be hosted in Netsuite:(

Hi, In case you do not want to change the current website, you can have a look at the Suitetalk / webservices, For more from me to suggest you, can you give me the URL of the website, thanks abhi abhi - it is www.triarch.co.uk

It is possible to do it using the online help and some work yourself. We managed to set ours up without the need for the services of a reseller. Have a go, use support, that's what they are there for. :cool: Our website is all written in PHP = does this mean it cannot be hosted in Netsuite?

GL impact is not a concern Is therefore import of closed sales orders not possible - there is option of importing invoices but want to rule out orders option as this would be preferred?

evan I have a separate thread asking question how do you import closed sales orders. Can you elaborate?

You need to use "not after" I have included crtieria not after 2 weeks ago but this still only shows the latest phone call for suppliers with a call and not those without any calls?

I guess I am confused. You are attaching to the vendor by choosing it in the company field. But in your search that is not working, what are you using to get the phone call information? Without my custom field I do not have a "phone call fields..." choice in vendor search. Thanks, -e I do not have the phone call fields…

Still not reproducing. I created a CRM custom field applied to phone calls with list/record=vendor and clicked record is parent, thereby making phone calls a potential child record of vendors. I didn't create any actual phone calls. Then I did a search as I described, where max of phone call date from that child record is…

Hmmm...In my test account there is no "phone call fields .." on vendor search. Is this a custom field or custom child list? Yes this is the problem - if there was a way to use case condition or something like that ?

My suggestion should show both suppliers with no phone calls and those whose last phone call was more than 4 weeks ago, which is what I thought you wanted. Thanks, -e This does not show suppliers with no phone calls, only those with phone calls Phone call Search Criteria - Phone call date is before last month Results -…

group by name, use summary criteria max of phone call : date is not after 4 weeks ago This only shows those suppliers that have phone calls - I want suppliers that do not have any phone calls - so I dont get you|?

To add to this after further hair pulling Scenario is this 1. When PO is ordered:- quantity ordered 2475 purchase price of 5.35 Euros exchange rate of 0.87 so Actual Cost Euro 13241.25 Actual Cost GBP 11519.90 2. When Sales Order is Invoiced quantity sold 2475 sell price 7.02 Euros exchange rate .87993002 so Total Sales…

Hi Nick, Option 1 the contact is the same on every PO - to set-up the same contact (who is not a supplier contact) on each supplier is not really practical Option 2 - this only applies to CC fields unfortunately and not the recipient field which still is limited to the supplier contacts Still searching for a viable…

You can create a Contact that is not linked to any Company. They are just stand-alone Contacts. That being said, I don't know if they will show-up in your pick box. You'd have to test. What about puting the 3rd Party's email onto an Employee record. Employees do show-up in the filtered box. Since you only need 1 and you…

We do this using a Saved Search Email Alert. Create the saved search and filter by the particular vendor. Include the information your vendor need in the results fields. It works great for us. Hope that helps. That's not a bad idea! I will give it a test out - Ta

I was able to connect, after 2 days of 404 message, to beta site login in screen as of yesterday but on logging in I passed through the beta agreement screen, chose a role and received Service Interruption The account you are trying to access is currently experiencing system issues. The problems has been detected and is…

Hi ckim If you want those customers who have more than 2 sales orders you do not need formulas. On the results tab group by (Customer) name and count on number. This gives you a count by customer of all sales orders. To just display those greater than 2, go to the criteria tab and on the summary tab within that set Summary…

Do you have a version with sample data - just one test entry so as to understand what gets populated and how Much appreciated if you have Phil

Is this still happening ? That has got me intrigued - I assume your xml does not explicitly identify support rep and you rely on Case Rules to assign to the correct support rep. is there any logic to which cases are being assigned to your ex-employee - i.e. is it every xth one or a totally random assignment? Is there any…

Fancy sharing you spreadsheet template?

I assume you are on v2007 - are you sure you are selecting the correct Item sub-type in the import assistant - by the looks of your fields you want Serialized Inventory Items. You should be able to map all of the fields correctly to the netsuite fields. If you do this and they do not upload some of the fields I would then…

The last hour I'm trying to work, and either pages are not loading, or when log in get error: Error An unexpected error has occurred. Please go back and try again. Can someone from Netsuite please advise???? Status.netsuite.com said all looked good :-? thanks I cannot access certain accounts

I guess that's why it's an "estimated" GP. We use "Average Costing" which means the cost is always fluctuating. The SO estimates are just that. If we make another purchase for that SO, actual cost will be different and the SO is not updated (hey - it's a non posting transaction - just a guide). The Estimated GP on the…

Are you entering and approving expenses via the employee centre as only the expense approvers would see this for their respective employees. If you are doing this via custom roles you need to look at the permsiion as well as the setting you have for restrict viewing - I normally recommend expenses be approved via employee…

I was having a problem connecting to www.netsuite.co.uk/.com - I can access all other websites so could not understand it at all. This turned out to be router related with any reference to Netsuite blocked - resetting of router resolved this

You should be using the label as the field as this is unique and within the csv template the column should read Custom:Price. where the Label of the field is Price. This should resolve your problem Phil Walker Triarch Managed Services phil.walker@triarch.co.uk www.triarch.co.uk

It is the addressee field which causes the problem - if this is removed it works - but should not look at addressee field of course!

Angela, Thanks - I owe you won - sorted my problem

What is the present expected date for 11.5?