Alex Joves -Oracle NSC Guru

Hi @User_FMCJU! Good day! This behavior appears to be part of a defect. For reference: Defect 900748 Saved Search > Including Date Field > Export to Excel > Incorrect date and time Defect 900771 Followup to 900748 Saved Search > Including Date Field > Export to Excel > Incorrect date and time We highly suggest to file a…

Hi @m ramana! Have you seen our last comment? Let us know if the information provided was helpful. 😊 We would greatly appreciate if you can click "Yes" on “Did this answer your question?” on the comment that helped resolve the concern. This will also help other community members who might have the same concern find the…

Thank you @Todd N Niedringhaus for sharing your insights on this! Hi @Kedalene Thank you for posting here in the NetSuite Support Community! Hello everyone! One of our fellow members could use a hand. Please feel free to join this thread and share your knowledge, ideas, or tips. Your contributions are always valued and…

Hi @TEN Thank you for posting here in the NetSuite Support Community! Hello everyone! One of our fellow members could use a hand. Please feel free to join this thread and share your knowledge, ideas, or tips. Your contributions are always valued and truly appreciated!

Hi @Vernita Thank you for posting here in the NetSuite Support Community! Hello everyone! One of our fellow members could use a hand. Please feel free to join this thread and share your knowledge, ideas, or tips. Your contributions are always valued and truly appreciated!

Hi @User_WA9MO Thank you for posting here in the NetSuite Support Community! Hello everyone! One of our fellow members could use a hand. Please feel free to join this thread and share your knowledge, ideas, or tips. Your contributions are always valued and truly appreciated!

Hi @User_AEGDG Thank you for posting here in the NetSuite Support Community! Hello everyone! One of our fellow members could use a hand. Please feel free to join this thread and share your knowledge, ideas, or tips. Your contributions are always valued and truly appreciated!

Hi @Elina Kourouzidou Thank you for posting here in the NetSuite Support Community! Hello everyone! One of our fellow members could use a hand. Please feel free to join this thread and share your knowledge, ideas, or tips. Your contributions are always valued and truly appreciated!

Hi @m ramana! Good day! File and Folder Internal IDs are unique within their own type, but the same number can be used for both a file and a folder. For example, a file could have Internal ID 123 and a folder could also have Internal ID 123. File IDs do not restart within each folder; each file keeps its own ID across the…

Thank you @John Griffin for sharing your insights on this! Hi @Dale Glen! Good day! By design, if an Item has both Item Name/Number and Display Name fields populated, the system will print the Display Name value for the Item column when using the Basic Printing. To show the Item Name/Number value, users must create a…

Hi @Vernita Thank you for posting here in the NetSuite Support Community! Hello everyone! One of our fellow members could use a hand. Please feel free to join this thread and share your knowledge, ideas, or tips. Your contributions are always valued and truly appreciated!

Hi @Vernita Thank you for posting here in the NetSuite Support Community! Hello everyone! One of our fellow members could use a hand. Please feel free to join this thread and share your knowledge, ideas, or tips. Your contributions are always valued and truly appreciated!

Hi @Kevin Hosea Thank you for posting here in the NetSuite Support Community! Hello everyone! One of our fellow members could use a hand. Please feel free to join this thread and share your knowledge, ideas, or tips. Your contributions are always valued and truly appreciated!

We are now closing today’s session. We hope to see you in the next #AskAGuruLive! I hope the tips I provided will be helpful for you. 😊 Be sure to follow the AskAGuruLive tag for updates. To help us improve this program, feel free to share your feedback with us. Have a good one, everyone! 🎉

📣 Tip 3: Managing Dependent Records When Deleting Custom Record Values If NetSuite prevents you from deleting a custom record because dependent records exist, it usually means the record is being referenced by a List/Record custom field. This behavior is controlled by the Allow Delete of List/Record Values? setting. By…

Hi @Sakshi_Garg! I’ve created this separate thread to address your concern regarding Workbooks. Hello, everyone! One of our fellow members could use some assistance. Please feel free to join the conversation and share your knowledge, ideas, or helpful tips. Your contributions are always valued and greatly appreciated!

📣 Tip 2: Improve AI Results with Clear AI Descriptions Add clear, meaningful details to the AI Description field for your custom records, fields, and transaction types. This helps NetSuite AI understand each custom object’s purpose, meaning, and business context, resulting in more accurate and relevant responses. You can…

Hi @Sakshi_Garg! Thank you for participating on our Live Session today! It looks like your question might be a bit beyond my Suitebuilder expertise! But no worries, I'll create a separate discussion thread to ensure your query get the attention they deserve. 😄

📣 Tip 1: Manage Record Settings More Easily with Advanced Record Customization Use Advanced Record Customization (ARC) as a central place to review, manage, and override settings for standard records, custom records, and custom transaction types. With ARC, administrators can refine configurations such as AI descriptions…

Hi @Robert Nedelkow-Oracle! Thanks for the great question! ARC gives administrators one easy place to help NetSuite AI better understand how their records are used. This is especially useful for customers with custom records or unique business processes. For example, a custom record might be used for customer onboarding,…

Hi @Rhys Gottwald Thank you for posting here in the NetSuite Support Community! Hello everyone! One of our fellow members could use a hand. Please feel free to join this thread and share your knowledge, ideas, or tips. Your contributions are always valued and truly appreciated!

Hi @m ramana Thank you for posting here in the NetSuite Support Community! Hello everyone! One of our fellow members could use a hand. Please feel free to join this thread and share your knowledge, ideas, or tips. Your contributions are always valued and truly appreciated!

Hi @Elina Kourouzidou Thank you for posting here in the NetSuite Support Community! Hello everyone! One of our fellow members could use a hand. Please feel free to join this thread and share your knowledge, ideas, or tips. Your contributions are always valued and truly appreciated!

Hi @ABDUL HANNAN Thank you for posting here in the NetSuite Support Community! Hello everyone! One of our fellow members could use a hand. Please feel free to join this thread and share your knowledge, ideas, or tips. Your contributions are always valued and truly appreciated!

Thank you for sharing this @Divya Unnikrishnan!

Hi @User_R6WMC! Good day! We’re glad to hear that the drag and drop box is now appearing after performing a hard refresh. This behavior appears to be related to Defect 900097: File Drag and Drop > Drop Zone Missing, which has already been resolved. In some cases, cached browser data may cause the issue to persist until the…

Hi @TEN! Good day! Can you confirm the level of permission for Bill on the custom role? Is it set to View, Edit, Create or Full? As per testing, the Bills permission needs to be set higher than View for the user to see the Unit Price/Rate values on Item Receipt records.

Hi @Maria Robinson! Have you seen our last comment? Let us know if the information provided was helpful. 😊 We would greatly appreciate if you can click "Yes" on “Did this answer your question?” on the previous comment. This will also help other community members who might have the same concern find the answer easier. Hope…

Hi @User_NQL2C! Ask Oracle is currently available to select customers, with broader availability expected as part of the 2026.2 release. If the feature has already been enabled for your account, an Administrator should see Ask Oracle Access under Setup > Company > AI. It may also be available through NetSuite Next if that…

Hi @TEN Thank you for posting here in the NetSuite Support Community! Hello everyone! One of our fellow members could use a hand. Please feel free to join this thread and share your knowledge, ideas, or tips. Your contributions are always valued and truly appreciated!