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Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more
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Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
Celebrate Your 2025 Community Recap & Achievements!
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Staying Connected During the Holidays
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
Comments
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Hi @User_R5KGX! Can you provide a screenshot of your workflow setup? Specially the condition that you set? Please don't forget to redact any confidential information such as email addresses, account ids, personal info. Thank you!
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Thank you @Tigran Shahnazaryan for sharing your insights on this! ❤️ Hello @Mark Silvius! Kindly check what Tigran mentioned. You might also want to check the SuiteAnswers below: SuiteAnswer 42104 SuiteAnswer 20736 We hope this helps. Thank you! 😊
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Hi @Meherin! You might want to check the following SuiteAnswers: SuiteAnswer 21197 (Change the parameters on Step 10 to Approve) SuiteAnswer 70437 (Change the record on Step 3 to Estimate) If you still encounter an error, it is advisable to initiate a support case for further investigation as they have the tools see the…
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Hi @User_2LD8N glad to have you with us today, and thanks for posting here in the NetSuite Support Community! Greetings everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated!
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Hi @Meherin! Thank you for the clarification. You mentioned that you are using a saved search condition, have you checked if the record mentioned is in the saved search results? Additionally, have you tried to change the Trigger? (Before Record Load to Entry) Were there any changes or errors? As for the Approval Routing,…
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Hi @Meherin! Good day! Have you seen the comments above? Kindly provide the additional information. Please don't forget to redact any confidential information such as email addresses, account ids, personal info. Thank you!
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Hi @Meherin! Good day! Did you encounter any error when the workflow ran? You can check this by opening an Estimate record then navigating to System Information > Workflow History > Log. Can you send a screenshot of the logs as well? Thank you!
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Hi @User_2LD8N glad to have you with us today, and thanks for posting here in the NetSuite Support Community! Greetings everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated!
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Hi @Sivasubramaniam! Good day! As per checking, this is currently a limitation in the system and an enhancement filed under: Enhancement 705217: APA | Bill Capture > Ability to customize to add custom fields You can vote for this enhancement on the SuiteIdeas page. At this time, there is no documented workaround. We…
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Hi @User_K51C7 glad to have you with us today, and thanks for posting here in the NetSuite Support Community! Greetings everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated!
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Hi @User_2LD8N! As per checking, this is currently a system limitation and an enhancement filed under: Enhancement 168289: Setup > Customization > Entity Fields > add ability to create a custom entity field for bank account numbers, free form text type, and mask the first digits in asterisks and show only the last four…
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Hi @User_M40SJ Have you seen the comment above? You can vote for the mentioned enhancement on the SuiteIdeas page. We appreciate your understanding on this current system limitation. Thank you!
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Hi @User_K51C7! Were you able to check on the comments above? Let us know if you need further assistance. Thank you!
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Thank you @Mark T Jackson-Oracle for sharing your insights on this! Hi @Abhishek_A, Kindly check what Mark mentioned. We hope this helps. Thank you! 😊
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Hi @User_ML5H4 glad to have you with us today, and thanks for posting here in the NetSuite Support Community! Greetings everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated!
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Hi @mpingol glad to have you with us today, and thanks for posting here in the NetSuite Support Community! Greetings everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated!
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Hi @User_ZCWF3 glad to have you with us today, and thanks for posting here in the NetSuite Support Community! Greetings everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated!
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Hi @User_K51C7! Good day! Thank you for providing the screenshots. As per checking related cases, these usually occur when the Store value is marked on the custom field setup. Kindly note that on page load and page save, dynamic defaults are evaluated and each NetSuite tag is substituted. For these substitutions to be made…
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Hi @User_M40SJ Thank you for the clarification. As per further checking the screenshot provided, using the account on your condition is not possible due to a system limitation. For reference: Enhancement 542685: SuiteFlow > Sublists > Lines (Journal Entry) You can vote for this enhancement on the SuiteIdeas page. As an…
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Hi @User_8FJ2Y glad to have you with us today, and thanks for posting here in the NetSuite Support Community! Greetings everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated!
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Hi @User_ZZI5E! That is correct, in this case it is best to to initiate a support case for further investigation. To submit a support case you can check the SuiteAnswer article below: Accessing NetSuite Account Center Thank you!
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Hi @User_WL6KG glad to have you with us today, and thanks for posting here in the NetSuite Support Community! Greetings everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated!
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Hi @User_K51C7! Can you provide a screenshot of your workflow setup? What is the trigger and conditions being used for this? Please don't forget to redact any confidential information such as email addresses, account ids, personal info. Thank you!
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Hi @AhmedM! No worries, as per checking only the thread author and forum/administrator can mark the comment as Accepted. Regardless, thank you for letting us know that the solution provided worked. Hope you have a great day!
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Hi @AhmedM! We're glad that Veda's suggestion worked on your end. We would greatly appreciate if you can click "Yes" on “Did this answer your question?” on her comment. This will also help other community members who might have the same concern find the answer easier. Hope you have a great day! 😊
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Hi @User_M40SJ Have you seen our last comment? Let us know if the information provided was helpful. 😊 We would greatly appreciate if you can click "Yes" on “Did this answer your question?” on the previous comment. This will also help other community members who might have the same concern find the answer easier. Hope you…
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Hello @Mike Wondrasek. Have you seen our last comment? Let us know if the information provided was helpful. 😊 We would greatly appreciate if you can click "Yes" on “Did this answer your question?” on the previous comment. This will also help other community members who might have the same concern find the answer easier.…
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Hi @User_ZZI5E! Have you seen our last comment? Let us know if the information provided was helpful. 😊 We would greatly appreciate if you can click "Yes" on “Did this answer your question?” on the previous comment. This will also help other community members who might have the same concern find the answer easier. Hope you…
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Hi @User_M40SJ To prevent the creation of a journal entry in NetSuite if a specific account is present in the lines using the "Return User Error" action in a workflow, follow these steps: Create or Edit a Workflow: Navigate to Customization > Workflow > Workflows. Either create a new workflow for Journal Entries or edit an…
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Hi @User_CQJ1E glad to have you with us today, and thanks for posting here in the NetSuite Support Community! Greetings everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated!