Alex Joves -Oracle

Hi @Red9 Thank you for posting here in the NetSuite Support Community! Hello everyone! One of our fellow members could use a hand. Please feel free to join this thread and share your knowledge, ideas, or tips. Your contributions are always valued and truly appreciated!

in CUSTOM TRANSACTION LINE FIELD-TIED TO ONE SALES ITEM Comment by Alex Joves -Oracle Jan 9, 2026 2:25PM

Thank you @Jagdish_Chamat for sharing your insights on this! Hi @Amol Dhokane Thank you for posting here in the NetSuite Support Community! Hello everyone! One of our fellow members could use a hand. Please feel free to join this thread and share your knowledge, ideas, or tips. Your contributions are always valued and…

in How can we split or create separate Sales Orders for orders placed from the SCA (SCS version) Comment by Alex Joves -Oracle Jan 9, 2026 1:40PM

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in what is the impact of aging reports use transaction date or due date? Comment by Alex Joves -Oracle Jan 9, 2026 1:30PM

Hi @Febin Antony Thank you for posting here in the NetSuite Support Community! Hello everyone! One of our fellow members could use a hand. Please feel free to join this thread and share your knowledge, ideas, or tips. Your contributions are always valued and truly appreciated!

in Entity Relationship Diagram for NetSuite2.com Schema Comment by Alex Joves -Oracle Jan 9, 2026 1:28PM

Hi @PaulFleetwood Thank you for posting here in the NetSuite Support Community! Hello everyone! One of our fellow members could use a hand. Please feel free to join this thread and share your knowledge, ideas, or tips. Your contributions are always valued and truly appreciated!

in Is MFA really necessary for a community forum? Comment by Alex Joves -Oracle Jan 9, 2026 1:24PM

Hi @PaulFleetwood Thank you for posting here in the NetSuite Support Community! Hello everyone! One of our fellow members could use a hand. Please feel free to join this thread and share your knowledge, ideas, or tips. Your contributions are always valued and truly appreciated!

in Restricting creation of Saved Searches Comment by Alex Joves -Oracle Jan 9, 2026 1:22PM

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in GL transaction details not matching with deferred revenue by customer sub ledger Comment by Alex Joves -Oracle Jan 8, 2026 1:59PM

Hi @Dext3r Thank you for posting here in the NetSuite Support Community! Hello everyone! One of our fellow members could use a hand. Please feel free to join this thread and share your knowledge, ideas, or tips. Your contributions are always valued and truly appreciated!

in Unrestricted Saved Search not returning results for non-admin users on formula columns. Comment by Alex Joves -Oracle Jan 8, 2026 1:57PM

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in only one Newly Created Fixed Assets Not Running Scheduled Depreciation histroy /Depreciation Comment by Alex Joves -Oracle Jan 8, 2026 1:49PM

Hi @Vernita! Good day! Using an image as a hyperlink is possible on an Advanced PDF/HTML Template. You can check the SuiteAnswer below: SuiteAnswer 71492: Set Image as Hyperlink in Advanced PDF/HTML Template Thank you!

in Hyperlinks with images on advanced PDFs Comment by Alex Joves -Oracle Jan 7, 2026 2:50PM

Hi @User_Z6V64! NetSuite creates support cases from emails and tries to connect replies to the original case. When something changes in the email like the subject line, the sender, or who is copied, NetSuite may not recognize it as a reply and will create a new case instead. To reduce this, make sure that case numbers stay…

in Support Case Duplication Issue — Customer Auto-Replies Adding Email Address to Header Comment by Alex Joves -Oracle Jan 7, 2026 2:45PM

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in Merge Oracle Community Accounts Comment by Alex Joves -Oracle Jan 7, 2026 2:14PM

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in Analytics Workbook: Data Labels on Charts & Custom Color Themes Comment by Alex Joves -Oracle Jan 7, 2026 1:57PM

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in How can assets be depreciated to 0.00 without defining a useful life? Comment by Alex Joves -Oracle Jan 7, 2026 1:39PM

Thank you @Divya Unnikrishnan for posting this informative tip. It’s a great help to the community!

in Subsidiary-Wise Trial Balance in NetSuite Comment by Alex Joves -Oracle Jan 7, 2026 1:37PM

Hi @Toni L! Good day! We wanted to check if you are still encountering any performance issues? Thank you!

in Performance Issue Comment by Alex Joves -Oracle Jan 6, 2026 2:15PM

Thank you @Chelsea Jacobs for sharing your insights on this! Hi @Dext3r Thank you for posting here in the NetSuite Support Community! Hello everyone! One of our fellow members could use a hand. Please feel free to join this thread and share your knowledge, ideas, or tips. Your contributions are always valued and truly…

in Transaction Saved Search - Average Cost field not found. Comment by Alex Joves -Oracle Jan 6, 2026 2:06PM

Thank you @Chelsea Jacobs for sharing your insights on this! Hi @User_9VVSQ Thank you for posting here in the NetSuite Support Community! Hello everyone! One of our fellow members could use a hand. Please feel free to join this thread and share your knowledge, ideas, or tips. Your contributions are always valued and truly…

in Drop Shipment flag is turning on automatically Comment by Alex Joves -Oracle Jan 6, 2026 2:04PM

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in Specialized role - WMS - Accessing multiple subsidiaries Comment by Alex Joves -Oracle Jan 6, 2026 2:01PM

Hi @Dext3r Thank you for posting here in the NetSuite Support Community! Hello everyone! One of our fellow members could use a hand. Please feel free to join this thread and share your knowledge, ideas, or tips. Your contributions are always valued and truly appreciated!

in SDK Error:Cannot find module '@oracle/suitecloud-unit-testing/services/SuiteCloudJestUnitTestRunner' Comment by Alex Joves -Oracle Jan 6, 2026 1:58PM

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in Identify include childern True and False COA Comment by Alex Joves -Oracle Jan 6, 2026 1:54PM

Hi @Kevin Hosea Thank you for posting here in the NetSuite Support Community! Hello everyone! One of our fellow members could use a hand. Please feel free to join this thread and share your knowledge, ideas, or tips. Your contributions are always valued and truly appreciated!

in The invoice CSV upload job name in CSV import status changed into "Charge Sales Invoice" Comment by Alex Joves -Oracle Jan 6, 2026 1:51PM

Hi @Kevin Hosea Thank you for posting here in the NetSuite Support Community! Hello everyone! One of our fellow members could use a hand. Please feel free to join this thread and share your knowledge, ideas, or tips. Your contributions are always valued and truly appreciated!

in Notification "An Unexpected Error has occured" when viewing CSV import status Comment by Alex Joves -Oracle Jan 6, 2026 1:48PM

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in Fully Depreciate Asset Comment by Alex Joves -Oracle Jan 6, 2026 1:44PM

Hi @Brandon liu! Good day! Is the specific user still encountering the behavior even if the troubleshooting steps provided by Chelsea was performed? If yes, we highly advise to file a support case as this may be a possible defect. If you need help in filing a case, please let us know so we can help you. Details on…

in Navigation bar Error Comment by Alex Joves -Oracle Dec 23, 2025 2:48PM

Hola @Jessica Mercado ¡Buen día! Solo para confirmar, ¿en qué etapa está su orden de venta? ¿Se trata de una orden de venta recién creada o una existente? Los usuarios solo pueden agregar o editar el código de promoción hasta que la orden de venta tenga el estado Facturación pendiente. Si la orden de venta ya existe, puede…

in Los códigos promocionales no aparecen ni se aplican en los pedidos de venta - NetSuite 2025.2 Comment by Alex Joves -Oracle Dec 23, 2025 2:30PM

サポートコミュニティへの投稿ありがとうございます。専門の担当者と連携して回答いたします。進捗があり次第、こちらに投稿しますので、少々お待ちください。他のメンバーの皆様も、このスレッドにコメントし、知見を共有したり提案することができます。なお、日本対応チームは平日（月〜金）の午前8時から午後6時まで対応しております。よろしくお願いいたします。

in アドオンバンドルがSandBoxで無効になっている Comment by Alex Joves -Oracle Dec 23, 2025 2:24PM

Thank you @Chelsea Jacobs for sharing your insights on this! Hi @Brandon liu Thank you for posting here in the NetSuite Support Community! Hello everyone! One of our fellow members could use a hand. Please feel free to join this thread and share your knowledge, ideas, or tips. Your contributions are always valued and truly…

in Navigation bar Error Comment by Alex Joves -Oracle Dec 23, 2025 2:15PM

Hi @User_2U1A4 Thank you for posting here in the NetSuite Support Community! Hello everyone! One of our fellow members could use a hand. Please feel free to join this thread and share your knowledge, ideas, or tips. Your contributions are always valued and truly appreciated!

in Associated product images are not included in the export file. Comment by Alex Joves -Oracle Dec 23, 2025 2:09PM

Hi @TEN Thank you for posting here in the NetSuite Support Community! Hello everyone! One of our fellow members could use a hand. Please feel free to join this thread and share your knowledge, ideas, or tips. Your contributions are always valued and truly appreciated!

in How to request Tax Code into expense report by REST Web Service? Comment by Alex Joves -Oracle Dec 23, 2025 2:05PM

Alex Joves -Oracle Silver Crown

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