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Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more
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Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
Celebrate Your 2025 Community Recap & Achievements!
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Staying Connected During the Holidays
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
Comments
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Thank you for creating this discussion, Rick Cobb_2 Hello, everyone! We warmly invite you to join the conversation and share your valuable insights with us.
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Thank you for creating this discussion, User_J6WYT. Hello, everyone! We warmly invite you to join the conversation and share your valuable insights with us.
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Hi Elizabeth Vance, Good day! Just following up on this thread in case you missed my comment from yesterday. If the answer in it was able to resolve your concern, please let us know by clicking the "Yes" in the "Did this answer the question?". I'd really appreciate it. Thank you! -Lyka
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Hi User_EK47U, Good day! Just following up on this thread in case you missed my comment from yesterday. -Lyka
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Hi User_32GQL, Good day! Just following up on this thread in case you missed my comment from yesterday. If the answer in it was able to resolve your concern, please let us know by clicking the "Yes" in the "Did this answer the question?". I'd really appreciate it. Thank you! -Lyka
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Hi Sharon Hirsc, Good day! Just following up on this thread in case you missed my comment from yesterday. If the answer in it was able to resolve your concern, please let us know by clicking the "Yes" in the "Did this answer the question?". I'd really appreciate it. Thank you! -Lyka
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Thank you for creating this discussion, @nag_m Hello, everyone! We warmly invite you to join the conversation and share your valuable insights with us.
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Thank you for creating this discussion, @Nickoletta Gounaris Hello, everyone! We warmly invite you to join the conversation and share your valuable insights with us
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Thank you for creating this discussion, @JohnCirocco Hello, everyone! We warmly invite you to join the conversation and share your valuable insights with us
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Hi Dallas H, Thank you for creating this discussion. Hello, everyone! We warmly invite you to join the conversation and share your valuable insights with us. -Lyka
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Hi @Vernita, Upon further checking, the ability to include system-generated phone calls in the report is still logged as an enhancement (199396 Setup > Customization > Transaction Column Field. Be able to source Fulfilled Column in the Sales Order.) on NetSuite. You may vote on this enhancement on SuiteIdeas or submit a…
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Hello Dext3r, We would like to ask if there were changes made to your Account before this was encountered. Thank you! -Lyka
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Hi User_EK47U, Thank you for the update! Can you please send some screenshots of your approval workflow? -Lyka
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Hi Rhys Gottwald, As per checking, this is currently a defect Defect 387932 Custom Record > Hierarchy = T > Create Entry > View Entry > Child Record subtab > Button to create child record labeled New null. I highly suggest that you file a Support Case to our Support team so that they can attach your case to the existing…
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Hi Sharon Hirsc, You can try checking this SuiteAnswers article below for some ideas on how to reset the workflow process: Reset Approval Workflow if Purchase Order Has Been Changed Let me know if this helps! -Lyka
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Hi Elizabeth Vance, Just to clarify, you want to add the communication tab to your custom record? If yes, then you need to enable Mail Merge. You need to enable it so that the subtab will be present in Custom Entry Form. Here are the steps: 1. On your custom record setup, find and tick the Enable Mail Merge checkbox 2.…
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Hello User_QGCZF, Thank you for posting in the NetSuite Support Community! Hello everyone! Your expertise and knowledge are greatly appreciated, and we ask that you kindly offer your support. Your participation and willingness to assist a fellow member are sincerely appreciated.
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Hi Sivasubramaniam, Upon checking, this is a system limitation for now. You can submit an idea/vote for the Enhancement Request by either submitting a case to NetSuite Customer Support or via SuiteIdeas. Refer to these SuiteAnswers Articles for the steps on voting thru SuiteIdeas: • 30288: Steps to Navigate to SuiteIdeas •…
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Hi @Anisha., Good day! Just following up on this thread in case you missed Tigran Shahnazaryan comment from before. Thank you! -Lyka
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Hi User_EK47U, Good day! Just following up on this thread in case you missed my comment from yesterday. Thank you! -Lyka
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Hi BWM- Shem, So the other fields are being converted to PHP? If yes, can you share the code for the working fields? Thank you! -Lyka
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Hi Paul Reading, Since our support scope is only limited within the NetSuite Support Community, we can only recommend consulting your technical requirements with your in-house developer or you may avail of the services of our Professional Services or Advanced Customer Support Teams through your Account Manager so that they…
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Hi User_EK47U, Do you already have a sales order approval workflow for this? If yes, is it from a bundle or was created by someone from your team? Thank you! -Lyka
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Hi annjonesatqrs, Are you encountering any errors? Can you please explain further? Thank you! -Lyka
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Hi Ted Stout, Since our support scope is only limited within the NetSuite Support Community, we can only recommend consulting your technical requirements with your in-house developer or you may avail of the services of our Professional Services or Advanced Customer Support Teams through your Account Manager so that they…
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Hello rburns515, Since our support scope is only limited within the NetSuite Support Community, we can only recommend consulting your technical requirements with your in-house developer or you may avail of the services of our Professional Services or Advanced Customer Support Teams through your Account Manager so that they…
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Hi User_32GQL Kindly try this: <td colspan="3"><barcode codetype="code128" showtext="true" value="${item.item}"/></td> Let me know if this works. Thank you! -Lyka
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Hi Mike Begalle, Good day! Just following up on this thread in case you missed my comment from yesterday. If the answer in it was able to resolve your concern, please let us know by clicking the "Yes" in the "Did this answer the question?". I'd really appreciate it. Thank you! -Lyka
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Hi Sharon Hirsc, Thank you for providing the screenshot. What seems to be the problem and can you try to send s screenshot of the specific state/arrow the has the problem? -Lyka
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Alright, glad to hear that and we're happy to help Evaldas! 😀 By the way, we would greatly appreciate you clicking the "Yes" button for “Did this answer the question?” on the replies here that helped you which will also help us and the other community members track replies that are meaningful. Thank you! -Lyka