Clarisa De Torres-Oracle NSC Guru

Hi @User_K51C7 per checking customization or the ability to remove the Sales Order Summary Box is currently a system limitation logged under Enhancement #217539 Ability to customize the Transaction Total Summary box in transaction forms (e.g. Sales Orders, Invoices, Cash Sales, Cash Refund and Credit Memos, Estimates). You…

Hi @User_5NC6R, per checking, in order for the Next Bill button to be available in a Sales Order when Accounting Preference - Invoice in Advance of Fulfillment is False, at least one Non-Inventory Item/s associated with it should also have a preference of Can Be Fulfilled/Received set to False. Otherwise, if the Item…

Hi @Mel H were you able to check the comment above? :)

Hi @Dickson Martinez , I tried using the Summary type; however, the results are still being duplicated. This may be due to the removal of the Main Line criteria. After further checking, unfortunately, there is currently no documented workaround for this behavior. To the other members, please feel free to share any ideas or…

Hi @Panadick I was able to reproduce your concern then I tried to remove the Main Line criteria: Here's how it looks on my end: It seems that the ability to add the main line filter in the criteria (either T/F) and show the payment method and check number details in the results is still a system limitation logged under…

Hi @User_K51C7 per checking, it seems that the ability to restrict the items that can be sold on the sales order based on the customer is currently a system limitation logged under Enhancement #172303 Provide user the ability to restrict the items that can be sold on the sales order based on the customer. Another related…

@Todd N Niedringhaus thank you for sharing your experience and insight! 💫 Since this type of scenario is best answered by users who have actual hands-on experience connecting Claude AI with NetSuite, I would like to open this up to other community members as well. Tagging some of our active community contributors here in…

Hi @Mel H thank you for reaching out. Upon checking, this is expected NetSuite standard behavior when the Revenue Element’s source is the Sales Order. In this scenario, the related Revenue Arrangement will not be displayed under: Invoice > Related Records > Revenue Arrangements This is because the Revenue Arrangement is…

Hi @User_JLBXV were you able to check the comments above? Kindly let us know should you need further information. Thank you!

Hi @User_3XMAE per checking the ability to add additional charge to customers for processing orders through Credit card as a payment method is a limitation and not yet available in NetSuite. This is logged under Enhancement #95250 Option to add additional charge for processing orders through Credit card as a payment…

Hello, everyone! We invite you to join the conversation and share your valuable insights with us. -- In case you know someone who is new to NetSuite, we encourage you to direct them to our newly launched "New to NetSuite" page. This page is specifically designed to offer them information and guidance and help them make the…

Hello, everyone! We invite you to join the conversation and share your valuable insights with us. -- In case you know someone who is new to NetSuite, we encourage you to direct them to our newly launched "New to NetSuite" page. This page is specifically designed to offer them information and guidance and help them make the…

Hi @User_PVI57 Thank you for posting here in the NetSuite Support Community! Hello everyone! One of our fellow members could use a hand. Please feel free to join this thread and share your knowledge, ideas, or tips. Your contributions are always valued and truly appreciated!

Hi @Panadick, have you tried adding the Applying Transaction : PO/Check Number and Applying Transaction : Payment Method on the Results tab? Please see details below: On the Criteria tab: On the Results tab: This is how it would look like:

Hi @User_NI3W3 per checking, based on the current behavior, the ability to apply taxes on Customer Deposits or Vendor Prepayments is not yet available in SuiteTax. This limitation also applies to legacy tax. Upon checking, a similar concern has already been logged under Enhancement #576519: Ability to calculate Tax…

Hi @User_8LGY2 Thank you for the update. If the values and criteria are exactly the same between the Credit Memo created from an invoice and the standalone Credit Memo, but the Advanced Numbering rule still does not apply to the standalone Credit Memo, you may want to file a Support case for further investigation. The…

Hi @User_JLBXV could you please provide more details about your use case so the community can better understand the scenario? In the meantime, you may want to review the Multiple Currencies feature in NetSuite. This feature allows you to create transactions with customers in currencies other than your company’s base…

Hi @Mary Rivas Thank you for sharing the details. For migrating customer overpayments or duplicate payments into NetSuite, you may consider importing them as Customer Deposits. You may also review the steps in SuiteAnswers Article 31638: CSV Import of Unapplied Customer Payment, which provides guidance on importing…

Hi @Angel mariya T. P. thank you for your follow-up. We rechecked this concern, and it appears that the issue is related to the 25-transaction limit for items shown as unmatched in WBS. Based on our review, this behavior was previously reported in 2025 and was determined to be a system limitation. At this time, we were…

Hi @User_NVCCP , let us know if you still need assistance on this. Thank you!

Hi @Jithil P-Oracle based on the setup described, one possible approach is to import the balances via CSV using Journal Entries and assign the applicable customer on the Accounts Receivable line. This allows the AR balance to remain associated with the customer and helps maintain customer-level visibility in NetSuite.…

Hi @User_9XAPZ Thank you for posting here in the NetSuite Support Community! Hello everyone! One of our fellow members could use a hand. Please feel free to join this thread and share your knowledge, ideas, or tips. Your contributions are always valued and truly appreciated!

Thank you Sakshi and Mark for sharing your insights! Hi @User_NVCCP , were you able to check Mark's comment above? As mentioned, you will need to customize it and select the account on the section/row you want it to appear.

Hi @User_B0CQY Thank you for reaching out. Upon checking, the behavior you described is currently logged as a system limitation under Enhancement #92905: Transactions > Enter Bills > Make Copy of Line Item > Line Placed at Bottom of List: Please Add This Line Directly Below Copied Line. While the enhancement title…

Hi @Richard Appleford OB Thank you for posting here in the NetSuite Support Community! Hello everyone! One of our fellow members could use a hand. Please feel free to join this thread and share your knowledge, ideas, or tips. Your contributions are always valued and truly appreciated!

Thank you Gaurav, Angela, and Jolly for sharing your insights! Hi @Agnel A , were you able to see the comments above? As what Jolly has mentioned, the Advanced Taxes feature enables you to manage and calculate taxes for multiple nexuses within the same NetSuite account. This is done through the use of tax schedules which…

Hi @user8949742 Thank you for posting here in the NetSuite Support Community! Hello everyone! One of our fellow members could use a hand. Please feel free to join this thread and share your knowledge, ideas, or tips. Your contributions are always valued and truly appreciated!

Hi @User_OH49U Thank you for posting here in the NetSuite Support Community! Hello everyone! One of our fellow members could use a hand. Please feel free to join this thread and share your knowledge, ideas, or tips. Your contributions are always valued and truly appreciated!

Hi @Yee Yie were you able to check the comment above? :)

Hi @User_15CXC sorry to hear that Avalara support has not been responsive so far. I understand why you were hoping to get additional guidance from the NetSuite side, especially since this is related to the Suiteapp. However, based on our initial review, since the error is being returned within the Avalara's UI, Avalara…