Clarisa De Torres-Oracle Blue Diamond

Hello @Febin Antony, were you able to check the comment above? :)

Hi @Mel H, were you able to check Patrick's comment above? Kindly provide more details so we could assist you further :)

Hi @User_MPFSQ, I understand that you want to know why Name field from the Journal Entries is not showing in the Income Statement Detail report and how can you expose this field. To answer your question, it is blank because the Name column in the report is for the Main Line of the transaction (meaning it pertains to the…

Hi @User_1C3A2, for clarification, can you specify which type of report are you referring to? Kindly provide sample screenshot for reference and better understanding. Please cover any confidential information. Thank you!

Hi @Eklon Eleuterio, Could you kindly provide the reference, defect details, and case number that the Support Team shared with you? When the Support Team identifies an issue as a defect, they typically investigate the root cause of the 'non-numeric character' error from their backend systems. Basic troubleshooting has…

Thank you for sharing your insights, @Divya Unnikrishnan ! 😊 Hi User_FL4CK, were you able to check the comment above? :)

Hello @User_CY3MP, were you able to check Patrick's comment above? Let us know should you need further assistance :)

Hi @Kristi Kauponen, I did further check and consulted internally as well regarding your concern, however, it seems that this is currently not possible in the system. I looked for existing enhancements for this one but there is currently none. Should you want this to be made possible in the future, you can request for a…

You're welcome, @brocha! Glad to be of help 😊

Hi @Kellyann, were you able to check the comment above? :)

Hi @User_FL4CK, were you able to check the comment above? :)

Hi @Elina Kourouzidou were you able to check the comment above? Let us know if you need further assistance. Thank you!

Hi @User_P2WL6, were you able to check the comment above? Let us know if you need further assistance. Thank you!

Hi @Kristi Kauponen, for clarification, by "top of the page" do you mean above the menu bar? You'd like to show the Subsidiary name of what is selected from the Subsidiary Navigator above the menu bar? Can you try to provide screenshot for reference? Kindly cover any confidential information. Thank you!

Hi @CESARHR, were you able to check the comment above? :)

Hi @brocha you're welcome! Per checking, this is currently a system limitation wherein the column header adopts whatever date range is selected on the field. This is logged as an enhancement under #155931 Customizing Reports > Have an ability to remove the auto-generated dates on the Column Header if alternate date is…

Hi @User_FL4CK, per checking, this is currently a system limitation. You can try the workaround documented here: Hope this helps! :)

Hi @User_P2WL6, thank you for your response. May we know if it didn't work on your end and still shows the Subsidiaries even after changing the Column filter? Lastly, if you want to have a detailed walk through with someone via call you can navigate to Support > Go to SuiteAnswers then Contact Support: Hope this helps! :)

Hi @User_P2WL6, thanks for your response. Per checking, if you set the Column footer filter = Subsidiary, it is a normally behavior for the report to show the other Subsidiaries in columns. If you only wanted to have one column for the Subsidiary selected, you can select Column = Total instead so that it would only show…

Hi @Elina Kourouzidou, yes that's right! :)

Hi @Kellyann, can you check if the Customer Credit Limit Includes Orders preference is enabled in your Account (Navigate to Setup > Accounting > Accounting Preferences > General tab) ? If it is enabled, even though the Customer has a 0.00 Overdue Balance, the credit limit is also calculating the Unbilled Orders for the…

Hi @CESARHR, can you confirm if it's not available on all invoices? Per checking, the "Make Standalone Copy" option is designed for non-standalone transactions. A standalone transaction is one that is created from scratch, such as an invoice generated directly via Transactions > Sales > Create Invoices. In contrast, if an…

You're welcome, @Mel H! 😊

Hi @Elina Kourouzidou, were you able to check the comment above? :)

Hi @brocha, per checking, when there are multiple amount columns on the report and Summary = Sum, the report includes even those from previous months which is the current behavior in the system. I tried looking and testing for a workaround and what I did was I added 3 columns: for monthly 2024 for total 2024 for total 2023…

Hi @User_P2WL6, were you able to check the comment above? :)

Hi @Elina Kourouzidou, the process of provisioning OneWorld to an account is done via a Support Case. May we know if you have previously filed a case for this and the provisioning team has confirmed that the account has been successfully upgraded? Based on your attached screenshot of the Billing Information, the Netsuite…

Hi @Mel H, thank you for your response and additional information. Per checking your screenshot, it seems that you only have set it on the Assets row that's why it is still showing the same for others. If you wish the report to be presented like this: You only need to set it on the Assets and Liabilities & Equity rows:…

Hi @brocha, per testing, it seems that the Summary = Sum field on the Current Year is what's causing the report to include and total even the previous months. Can you try leaving it blank: This is how it would look like: Hope this helps! :)

thanks for the update and we're glad it's now working on your end, @User_MO40Z 😊