Clarisa De Torres-Oracle Blue Diamond

Hi @RS_RS, we would like to clarify 'customer's end', may we know if you're pertaining to customer center?

Hello @nag_m, were you able to check the comment above? :)

Hi @RS_RS, greetings! apologies for the late revert. Per checking, the customer column on reports pulls up the customer information located on the primary information section of transactions. The reason why it's empty for journal entries is because the customer is shown on the transaction line items for journals. In order…

Hi @User_R60KA, we reached out regarding your concern internally. As per our support, you may need to need to enable 'Charge For Shipping' feature in NetSuite. You can also check out this SuiteAnswers article 105230: Troubleshooting Shipping Related Order Errors in NetSuite Connector - for troubleshooting details. It was…

Hi @nag_m, may we know if you have them updated automatically? The Currency Exchange Rate Integration feature automatically updates currency exchange rates by the specified provider one time each day for all accounts that use exchange rate integration. The automatic update occurs at approximately 6:00 a.m. in one of four…

hi @Kedalene were you able to check the comment above? :)

Hi @Michelle Cronje, were you able to check the comment above? :)

Hi @RS_RS, may we know if this is happening on a standard accounts receivable register and if this is affecting other journal entries too or just this one?

Hi @GabrielaMari Per checking, it is standard system behavior that the currency of requisition follows the base currency of the subsidiary. This is currently a system limitation logged under Enhancement #399712 Employee Center > Enter Requisitions > To be able to select Currency other than the currency of Subsidiary covers…

Hi @Kedalene, you can check the Allow Non-G/L Changes checkbox on the periods where you want to make changes on transactions that do not affect the general ledger such as the memo field. You can check out the following SAIDs for more details: 7654 - Manage Accounting Periods Page 67928 - Permission to Allow Non-G/L Changes…

Thank you for posting this thread, @User_N5PEK Greetings, everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated! In the meantime, in case you know someone who is new to NetSuite, we encourage…

hello @User_CWOW4 Thank you for posting in the NetSuite Support Community! Hello everyone! Your expertise and knowledge are greatly appreciated, and we ask that you kindly offer your support. Your participation and willingness to assist a fellow member are sincerely appreciated. 

Hi @Melody Hashemi, per checking this is not possible yet in saved searches too. Please note that if this is a must needed functionality in your account, you may reach out to your Account Manager so they can endorse you to the Advanced Customer Support (ACS) or Advanced Partner Support (APS) for customizations. To our…

Hi @Kedalene, if you were able to add the calendars under the period before saving and it disappeared after saving as mentioned it could be just some caching at the backend. We couldn't reproduce this on our test accounts so we really can't check why it's happening. You may create/file a case for this in case it happens…

Hi @Kedalene, if you were able to add the calendars under the period before saving and it disappeared after saving as mentioned it could be just some caching at the backend. We couldn't reproduce this on our test accounts so we really can't check why it's happening. You may create/file a case for this in case it happens…

Hi @Michelle Cronje, Based on your concern, there are no new link in the Intecompany Netting Balance overview page and to explain you can check SuiteAnswer ID 94927. The Netting Settlement permission defaults to Full permission level. The Netting Settlement Approval permission defaults to Edit permission level.…

Hi @nag_m, were you able to check the comment above? :)

Hi @Kedalene, thanks for the update! It doesn't usually happen if you added the period and assigned them on preferred fiscal calendars. However, there are rare occurrences it does and it's probably just due to caching from the backend which can either be resolved by the steps provided or redoing the creation of period as…

Hi @Kedalene, thanks for the update! It doesn't usually happen if you added the period and assigned them on preferred fiscal calendars. However, there are rare occurrences it does and it's probably just due to caching from the backend which can either be resolved by the steps provided or redoing the creation of period as…

Hi @Melody Hashemi, per checking, the ability to retain the aging options selected on the report is still a system limitation logged under Enhancement #576805 Reports > Customer/Receivables > A/R Aging > Aging Options > Change Band number > Customize Summary > Save > Ability to Keep Saved Band Number or Change the Default…

Hi @Melody Hashemi Per my understanding, you wanted to have the AR Report columns by month. This can be done by following the steps below: 1. Navigate to Reports > Customer/Receivables > A/R Aging 2. Click Aging Options Bands determine how many columns the aging report is split. You can also choose Days, Weeks, Months, and…

Hi @User_53PAB Per checking, when generating the Cash Basis Income Statement report, this will only exclude income and expenses that are accrued. Cash would have to be received or disbursed for the income or expense to be included which means that only Invoices/Bills with corresponding application of payments in it will…

Hello, everyone! We ask you to help our member @Melody Hashemi with your valuable knowledge and support. Your input is highly valued. Thank you for your assistance! In the meantime, in case you know someone who is new to NetSuite, we encourage you to direct them to our newly launched "New to NetSuite" page. This page is…

Hi @Muzzyelk, yes, that's right. Per checking, using Case as a function in Fair Value Formula is currently an enhancement under #437727 Advanced Revenue Management > Ability to use CASE as Function on creating Fair Value Formula You can vote for this in the SuiteIdeas page. To our other members, feel free to share your…

Hello, everyone! We ask you to help our member @User_ZCWF3 with your valuable knowledge and support. Your input is highly valued. Thank you for your assistance! In the meantime, in case you know someone who is new to NetSuite, we encourage you to direct them to our newly launched "New to NetSuite" page. This page is…

Hello, everyone! We ask you to help our member @User_Q8CQL with your valuable knowledge and support. Your input is highly valued. Thank you for your assistance! In the meantime, in case you know someone who is new to NetSuite, we encourage you to direct them to our newly launched "New to NetSuite" page. This page is…

Hi @User_53PAB , may we know if the ones showing with "Revenue" and other "Expense" accounts are from Journal Entry type of transactions? :)

Hi @Kedalene, Per my understanding, you have created the June 2023 period but it's not appearing on the Manage Tax Period page, kindly try the solution / steps below to address your concern: On the Manage Tax Periods page, clicked on "Search" field at the top right corner. On Tax Period Search page, click Create Saved…

Hi @nag_m, In order to exclude a Tax code on the VAT Report, kindly see the steps below: 1. Navigate to Setup > Accounting > Tax Code 2. On the filter, select Country 3. Click Edit on Tax Code you want to exclude 4. Mark the "Exclude from VAT/GST Reports" checkbox 5. Click Save You may also refer to SA ID: 15219 Tax Code…

Hi @Kedalene, You can change the fiscal calendar assigned to a subsidiary on the Subsidiary record itself via Setup > Company > Subsidiaries: Kindly let us know if this works. Thank you!