Dominica Sevilla-Oracle Blue Diamond

Hello @User_75YL8, We're glad to have you here with us today. Thank you for starting a new thread. 😊 Our Gurus will review your question and conduct an initial investigation. We'll reach out to you if we have any updates. In the meantime, we invite other users to join the discussion. Thank you! 😊

Hello @Febin Antony and @Christopher Williams, Upon checking, the expected behavior is currently an Enhancement and logged as Enhancement 605686 Provide ability to change Income Account on Item Record without updating historical transactions. Hoping for your understanding on this system limitation. Thank you! 🙇‍♀️

Hello @User_Y9BMT, We're glad to have you here with us today. Thank you for starting a new thread. 😊 Our Gurus will review your question and conduct an initial investigation. We'll reach out to you if we have any updates. In the meantime, we invite other users to join the discussion. Thank you! 😊

Hello @Ahmed Nabil Bedier, We're glad to have you here with us today. Thank you for starting a new thread. 😊 Our Gurus will review your question and conduct an initial investigation. We'll reach out to you if we have any updates. In the meantime, we invite other users to join the discussion. Thank you! 😊

Thank you for the confirmation, @kkuhn. Yes, customizing Basic and Advanced Printing Type are different. I am tagging my fellow Gurus @Kristoffer Viray-Oracle @Joahnna Given Uy-Oracle @Jack Daryl Espiel-Oracle who are more knowledge on customization concerns to share their insights on this. Thank you. 😊

Hello @ksage, Good day! Were you able to check this? If the solution provided worked for you, we would be grateful if you could mark it as helpful by clicking 'Yes' on the 'Did this answer the question?' option below the comment. This will assist other users who may have the same question in finding the solution more…

Hello @kkuhn, If the solution provided worked for you, we would be grateful if you could mark it as helpful by clicking 'Yes' on the 'Did this answer the question?' option below the comment. This will assist other users who may have the same question in finding the solution more easily. Thank you for your support! 😊

Hello Benjamin, If you found a comment helpful, please consider marking it as 'Yes' in the 'Did this answer the question?' section. Your feedback will help other users with similar concerns find the answer more easily. Thank you for your help! 😊

Thank you @Andrea Rivetti - Artio AB for sharing these info! ❤️ Hello @User_4HDGW, kindly try what Andrea provided and we hope it will work on your end. Thanks! 😊

Hello Benjamin, It's logged as Defect 695110 Japan Localization > E-mail Notification > Script: Japan Entity Info Service SU > Error: SSS_INVALID_SRCH_OPERATOR An nlobjSearchFilter contains an invalid operator, or is not in proper syntax: internalid. You can file a Support case for this concern that will be attached to…

Hello Cedric, Good day! I wanted to check in and see if you have any updates on the information I requested. Thank you. 😊

Hello @David_NSI, If the solution provided worked for you, we would be grateful if you could mark it as helpful by clicking 'Yes' on the 'Did this answer the question?' option below the comment. This will assist other users who may have the same question in finding the solution more easily. Thank you for your support! 😊

Hello @Lee Ann R, If the solution provided worked for you, we would be grateful if you could mark it as helpful by clicking 'Yes' on the 'Did this answer the question?' option below the comment. This will assist other users who may have the same question in finding the solution more easily. Thank you for your support! 😊

Hello @kkuhn, Good day! Are you using Basic or Advanced Printing Type? Kindly check the following: Navigate to Customization > Form > Transaction Form Click Edit for the Purchase Order Form you are using Confirm the the Printing Type and PDF Layout you are using If you are using Basic Printing Type, navigate Customization…

Hello Benjamin, Based on my consultation, I understand that if you have customized the current Electronic Bank Payment Scripts, then you will need to manually apply those same customizations to the updated Scripts in order for them to be reflected in the new version. To ensure a smooth transition, it's important to…

Thank you for sharing the workaround you did for this, Lisa. ❤️

Hello @ksage, To help me with my investigation, kindly check the following. Based on past similar cases, here's the possible cause/solution for your concern: Navigate to Lists > Relationships > Customer; Open the Customer with the Internal ID xx (the one specified on the error message); Click Edit; Navigate to Bank…

Hello @User_4HDGW, Check if creating a new Payment File Format is feasible on your end. First, confirm the requirements of your bank; then, to create a new Payment File Format, navigate to Payments > Setup > Payment File Templates > New. For more details about the fields on the Payment File Format page, you can check…

Thank you @Andrea Rivetti - Artio AB for sharing your insights on this. ❤️ Hello @User_4HDGW, you can also customize the templates if you have the Advanced Electronic Bank Payment License. Kindly try the following: Navigate to Payments > Setup > Payment File Templates Locate then click Edit on the template you want to…

You're welcome, Dallas. I am glad that it worked on your end. Have a good one! 😊

Hello @User_6DRSW, Glad to have you with us today. Thank you for creating another thread. 😊 Allow our gurus to review your concern and perform their initial investigation. We will reach out again if we have updates on this. To other users, feel free join in the discussion as well. Thank you! 😊

Hello Benjamin, No, they are different. A Defect has been filed since the issue encountered is not a standard behavior. You can file a Support case that can be attached to the Defect. Thank you! 😊

Hello @Benjamin Paul - USA, Upon further checking, there's a Defect filed for the reported behavior. It's logged as Defect 695110 Japan Localization > E-mail Notification > Script: Japan Entity Info Service SU > Error: SSS_INVALID_SRCH_OPERATOR An nlobjSearchFilter contains an invalid operator, or is not in proper syntax:…

Hello @Dallas H, Good day! Did the Saved Search above worked on your end? It would be appreciated if you will mark Yes on the "Did this answer the question?" on the comment you find helpful. This will aid other users with same concern to see the answer easier. Thank you! 😊

Hello @Lee Ann R, Good day! Instead of using case when {accounttype} = 'Income' then {grossamount} else 0 end, kindly try this formula instead: Field: Formula (Currency) | Summary Type: Sum | Formula: case when {transaction.accounttype} = 'Income' then {transaction.grossamount} else 0 end I hope this helps and will work on…

Hello @Jack Goodwin and @User_ODM4F, As of February 16, 12:46 AM CST, Service has been restored in US Boston. Upon initially accessing your account, there may be an error message which can be resolved by retrying your login. If you are still experiencing issues, please contact NetSuite Customer Support through your…

Hello @Wendy_M, Glad to have you with us today. Thank you for creating another thread. Allow our gurus to review your concern and perform their initial investigation. We will reach out again if we have updates on this. To other users, feel free join in the discussion as well. Thank you! 😊

Hello Cedric, Can you please provide screenshots of sample transaction/s affected? This will help me visualize the concern as well as to test and reproduce the reported behavior. Kindly cover confidential information. Thank you! 😊

Hello @David_NSI, Per checking, the volume of transaction being generated in the report may be the cause of the delay and error display of Summary Load Failed. You can try adding a Criteria Date Filter to narrow down the report. I hope this helps and will work on your end, let us know. Thank you! 😊

Hello everyone, To give you an update, our engineering team is actively working on the problem encountered on the US Boston Data Center. We will provide updates soonest we have one. You can also check https://status.netsuite.com/incidents/cpc54tt7d7lq for more real time updates. Apologies again for the inconvenience that…