Dominica Sevilla-Oracle Blue Diamond

Hello @KNason76, You can set Phone Number field mandatory to certain countries only. Navigate to Customization > Forms > Address Forms Click Customize/Edit on your Address Form Under Fields tab > Look for "Phone" and mark its "Mandatory" checkbox Under Country tab > select the countries that will use this form (Ex: Select…

Hello @Ronit Weisbrod-Oracle, To help me checking this, kindly provide the following: What is the main purpose of the Invoice with $0? Why did the customer disagree with the provided workaround? Can you provide more details on this one? Please share some screenshots of sample records. Please cover or exclude confidential…

Hello @User_AJB8Z , Good day. Per checking, we cannot change COGS Account on transactions. It only sources the account set on the Item records. You need to create a Journal Entry to transfer the amount to the desired account. Hoping for your understanding on this. Thank you! 😊

Hello @Martha Hakes, Kindly let us know if the above formula worked on your end. Thank you. 😊

Hello @User_NR8OP, As per my understanding on concern #2, you want to count the number of Item Receipts associated to a Purchase Order. I was able to achieve this by creating the following Saved Search. Navigate to Lists > Search > Saved Search > New Select Transaction Rename the Saved Search Under Criteria tab, add Type =…

Hello @jmack_admin, Kindly confirm the following: When did you start encountering the slowness? Did this Saved Search worked with the expected performance before? Have you tried clearing cache and using different browser? Is the reported behavior encountered in other Saved Searches as well? Slowness can be caused by huge…

Hello @KaylaM, Upon checking, there's currently an Enhancement regarding this behavior. It is logged as 220767 Search/Global Search: Searches should return matching results based on 26 alpha characters. Special characters should be ignored when searching for matches/ Ex. Searching for Hotel you should find all matches to…

Hello @petewhitfield, Glad to have you with us today. Thank you for creating another thread. 😊 Allow our gurus to review your concern and perform their initial investigation. We will reach out again if we have updates on this. To other users, feel free join in the discussion as well. 😊

Hello @KaylaM, Glad to have you with us today. Thank you for creating another thread. 😊 Allow our gurus to review your concern and perform their initial investigation. We will reach out again if we have updates on this. To other users, feel free join in the discussion as well. 😊

Hello @Dan Moldover, If the Report Type column is blank, this means that this report was created from Reports > New Report. As per checking your screenshots, it seems that this is a Forecast Report. To recreate your report, your colleague can navigate to Reports > New Report > Forecast. On the New Forecast Report page,…

Hello @Buckeye1497, Upon testing, I only encountered this error when the Ship To Select was set to mandatory. It's probable that there are changes made on the form from the last time you successfully closed Sales Orders via CSV Import to the date you first encountered the error. I suggest to confirm this on your end again…

Hello Andrei, Thank you for the confirmation. I'm using a test account on reproducing this issue. I am tagging this as a potential defect, you can expect an email regarding this concern. Thank you. 😊

Hello @Benjamin Paul - USA, It would be appreciated if you can mark "Yes" on "Did this answer the question?" on the comment/s you find helpful. This will aid the others with the same question to easily find the correct answer. Thank you! 😊

Hello @Benjamin Paul - USA, Good day. Apologies but I'm a little bit confused on your question. Sharing you another test I did on my end using a Lot Numbered Item just like what you sent. 1. I created a Lot Numbered Item with the following setup: Purchase Price: $8000 Basic Price: $8500 2. Created an Invoice using the Item…

Hello @Dan Moldover, As per my understanding, you want to confirm the native Report in which this "Future Billings" report you have was customized from. To check, navigate to Reports > Saved Reports > All Saved Reports. From this list, look for "Future Billings", there's a column for Report Type. Here's an example: Say for…

Hello @Martha Hakes, Upon further testing, to display the total Gross Profit for previous year, under the Results tab, you can add this formula. Field: Formula (Numeric) | Summary Type: Sum | Formula: (case when {accounttype} = 'Income' and trunc({trandate},'year') = trunc(add_months({today},-12),'year') then {amount} else…

Hello @User_1QJQ2, Welcome to NetSuite Support Community! 🎉 Thank you for creating this thread. 😊 Allow our gurus to review your concern and perform their initial investigation. We will reach out again if we have updates on this. To other users, feel free join in the discussion as well. 😊

Hello @Buckeye1497, It is possible that your Ship To Select field is not mandatory when the Sales Order you are trying to close was created. Then, it is now set to mandatory. On the UI, try to edit a sample Sales Order that you are trying to close. On the Item line, mark the Close checkbox. Upon saving, you will encounter…

Hello @KR Mike, Upon further checking, this is not a limit in Address that you have observed, but the general limit in the number of nodes for a given sublist, which on your end happens to be Address. Checking on related information our engineers said that this is imposed to avoid performance degradation in CSV Import…

Hello @Eklon Eleuterio, Can you confirm if the above worked on your end? Thank you! 😊

Hello @Buckeye1497, Please be advised that I covered the address that you provided on the screenshot. Regarding your concern, if the Ship To Select is custom. Then, you have to include the Shipping Address on your CSV Import Field Mapping. Add the fields that you are populating when creating the custom Address. On my…

Thank you for the response, @Andrei Postolache. The Workbook returned results on my end. I navigated to Analytics > Monthly Recurring Revenue, and there are results displayed. Kindly confirm the following: Have you tried clearing cache and refreshed the report? On the upper left, click the ellipsis "⋮" > select Clear Cache…

Hello @Benjamin Paul - USA, yes, you're understanding is correct on this one. 😊

Hello @KR Mike, Kindly confirm the following: On your CSV file, are these address only has the same Customer Internal ID? Using UI, can you add an Address then send a screenshot of the Address form? This will help me to further test this as on my end, I was able to add more than 99 address on a single Customer. Here's a…

Hello @Andrei Postolache, Good day. 😊 Kindly confirm the following: Do you still encounter the reported behavior even when there's no filters added? After few minutes running the report, do you encounter the message: "Unable to load results. try updating your criteria filters."? Thank you. 😊

Hello @Buckeye1497, This means that the Ship To Select field needs to be populated on your Sales Order. On your Sales Order record > Shipping tab, confirm if the Ship To Select field is mandatory. Here's what you can do: Set Ship To Select field to non-mandatory Add a preferred Shipping Address to the Customer so the field…

Hello @User_3MISB, Upon further testing, I was able to delete the Inventory Number record when there's no related transactions for the Item. I am tagging this as potential defect, I'll be sending an email for more details about this. Thank you. 😊

Hello @User_O7VAG, In addition to this, please be advised that ACH will be deprecated on March 2023. For replacement, you can use Electronic Bank Payments. You can check SuiteAnswers article 21729 Electronic Bank Payments for more information. You can also reach out to your Account Manager for more details and check with…

Hello @Eklon Eleuterio, On the Payment page, kindly select an AR Account, this account must be the same A/R Account with the Invoice. The Invoices should now be showing on the list. I hope this helps and will work on your end. Thank you. 😊 If you find this reply to your question as helpful, others with the same question…

Hello @Benjamin Paul - USA, Good day. 😊 Quantity Backordered is the quantity that did not meet the demand. Quantity Committed is the quantity in stock that are not free and available for future demand. Quantity Available is the quantity available which can be used for future demand. Quantity on Hand is the quantity of…