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The inventory was all added with an import of an inventory worksheet back in January. These particular items, since they were never received, were never paid for since they were canceled. The information was erroneously imported by the original implementation team. Team seems to think this will work, even with the…

That sounds good, but the team wants some clarity around the costing. Isn't the cost on the item irrelevant because the adjustment will remove its value from the books, as well as the inventory quantity? Just want to make sure I'm not missing something and their question gave me pause. Thanks!

This is what we figured, so I think we're good. Thanks.

Thank you! This is exactly what we needed.

I have nothing to share on the PDF template since I had no success, I deleted the additional section. It's the standard Invoice PDF. Just want a way to link customer deposits and remaining balance on the standard Invoice PDF.

Yeah, I just realized that before I read this. Haha. As I said, I'm not a developer. I tinker with scripts once in a blue moon, so I never retain the knowledge.

@ericcwrigley Ah. I was always taught that you should declare variables with a semi-colon, so I suppose "mistake" was the wrong wording. It just struck me as sloppy. @Pierre_Plourde Perhaps I'm a bit confused, looking back at your other comment. The instructions say to add a custom field to the record you want to perform…

Unfortunately, it's a requirement that we lock fields when someone is editing. As there's no other native solution and I haven't gotten any other suggestions, I am forced to use this, poor solution or no. Frankly, I feel this is on NetSuite for not providing a very commonly-requested feature, but we do what we must.

Unfortunately, the example is not useable in its current state. I'm not really a developer, so I'm struggling with getting this easily set up. But even I can see there are a lot of mistakes in the code like not following ANY of the variables with a semi-colon. Any idea how to clean this up? I know I'm not doing this…

Yeah, we have figured things out. There was just some confusion around the needs. Thank you!

Great. Just wanted to throw out some examples. I understand the SO's are non-posting, but we will use them for reporting, which I think is the greater concern. As an example, a frequent scenario is having extra items sent by the supplier even if the customer nor we requested it. We want to capture and pay for the extra 5,…

@Joy Noreen Magoling-Oracle So, digging further, I think I see where the concerns arise. There was a bit of knowledge shared about editing sales orders AFTER it was invoiced. So yes, it would require a lot of changes along that chain, but wouldn't NetSuite realistically discourage that to begin with? I don't think we would…

So when I added the names myself, it worked just fine. I'm good to go. Will recommend we use External ID, too. Thanks!

Sure! Weird question.... The matrix naming template field data doesn't use the logic to form the names through CSV, does it? It's just for manual creation. I think that's where I am getting hung up. I was told it should.

Yes, I have read all of these articles, hence why I am here now. As you can see, my option fields are present on the Excel sheet and mapped. I will try to add External ID, but I don't know if that is going to help. If it does not, I will need more assistance.

Sorry if most of this is blacked out.

All set!

Thank you!

As far as I know, they did not get back with us. We ended up using the 70 code and that helped push it through.

Contacted support and they offered me essentially the exact same advice. Still waiting to hear back from UPS.

Sounds good. I will pass along the codes and see what they have to say. I'm not an expert on customs and international shipping, so I don't know if using the 70 code is what we need.

Thanks, Ivy. I have told my team. We just did a shipment to this customer last month and the bond code was not required, so not sure what's going on. We've shipped to this customer many times. Not sure what changed. The exact error in NetSuite is: A shipping label could not be generated because the In Bond Code field is…

Thank you!

Thank you. Looks like Amount can't be removed.

Yes, I am aware of that article. I also mentioned this customer has no returns at all on their account. We've simply never processed one for them, so there has to be another culprit.

This customer has never had a return at all.

Here you go.

Yes, but I'm speaking of the SuiteCommerce Top Searches workbook/dataset. We have the Web Orders dataset/workbook. Will Google Analtyics work with a login-only B2B?

I have opened a case. Thanks for the guidance! This is a really strange one.

Here you go.