Jeanne Padilla-Oracle · NetSuite Support Community Guru · Gold Medal

Hey everyone! @User_DFWJK could really use some help. If you have any insights or best practices to share, please jump in! Your input would be greatly appreciated! -- In case you know someone who is new to NetSuite, we encourage you to direct them to our newly launched "New to NetSuite" page. This page is specifically…

Hi @Alex.S-2016, @Tigran Shahnazaryan is correct, you need scripting in creating pop-up message, however, please be informed that the Match Bank Data page is currently not supported by SuiteScript. As of now, it is not possible to deploy or execute SuiteScript (whether client-side or server-side) on the Match Bank Data…

Hi @Sakshi_Garg, thank you for sharing your insight on this. We greatly appreciate your help; it is invaluable to everyone.😊 Hi @Elina Kourouzidou, Per research and investigation, Include Children, Subaccount Of, and Currency fields are not yet available as fields in a saved search. Please be noted that this is a system…

Hello everyone! We have a fellow member, @User_6CNWR, who could use some assistance. Please feel free to share your knowledge and best practices to help them out. Your input is greatly appreciated! — In the meantime, you might be interested in participating in our Weekly Quiz. You only have until June 26, 2025, 2:00 PM ET…

Hi everyone! We’d love to hear your thoughts—join the conversation and share your valuable insights with us! — In the meantime, you might be interested in participating in our Weekly Quiz. You only have until June 26, 2025, 2:00 PM ET to comment on your answers and earn rewards! Click here for more details.

Hi @User_Q1DPO, You're welcome 😊

Hi @User_CN9YW Were you able to check my previous comment? Please let me know if you still need assistance with your concern.

Hi @User_Q1DPO, Upon checking, the ability to import the bank account number and retrieve it in a saved search are both system limitations in NetSuite. These are currently filed under the following enhancements: 182661 CSV Import > Chart of Accounts of Type = Bank > Bank Account Number and Bank Routing Number are not…

Hi @User_CN9YW Did you verify whether the missing transaction was successfully imported into the Bank Statement Import portlet? If yes, have you also checked the Review tab? There are instances where the missing transaction may have been incorrectly matched by the system with a different transaction due to the auto-match…

Hi @User_CN9YW I just wanted to confirm if this addresses your question. If it does, feel free to reach out if you need any more help.

Hi @User_CN9YW Possible Reasons Why the Imported Bank Deposit Is Missing from the Match Bank Data Page: The transaction was not successfully imported. The imported transaction was automatically matched by the system and is now in the Review tab. The imported transaction was identified as a duplicate and automatically…

Hey team! @User_373OE is seeking some guidance. If you have any helpful suggestions or advice, please share! Your input is always valuable and appreciated. -- In case you know someone who is new to NetSuite, we encourage you to direct them to our newly launched "New to NetSuite" page. This page is specifically designed to…

Hi @Elina Kourouzidou, You're welcome 😊

Hi @Elina Kourouzidou, Upon checking, there is currently no way to display the written-off amount in the FAM Disposals Saved Search. The write-off amount is not shown in the Asset Record, so it cannot be retrieved through the Disposals Saved Search. This is a known system limitation in NetSuite. Workaround: As an…

Hello all, We have @Vismay Barot in need of some help. If you have any knowledge or best practices to share, now’s the time! Your support means a lot! — In the meantime, you might be interested in participating in our Weekly Quiz. You only have until June 19, 2025, 2:00 PM ET to comment on your answers and earn rewards!…

We are now closing today’s session. We hope to see you in the next #AskAGuruLive! I hope the tips I provided will be helpful for you. 😊 Be sure to follow the AskAGuruLive tag for updates. To help us improve this program, feel free to share your feedback with us. Have a good one, everyone! 🎉

Hi @Vrangrez, This for Order to Cash team. I created a separate thread on your behalf. You can visit below thread for updates.

Hi @Vrangrez, This is the separate thread I created on your behalf from AskAGuruLive with Jeanne Padilla about Basic Accounting (June 18, 2025).

Tip 3: To delete an imported employee expense, follow these steps: Navigate to Transactions > Employees > Imported Employee Expenses. Click the Number link of the Employee Expense record you want to delete. Click Edit, then hover over Actions and select Delete. Note: Currently, bulk deletion of imported employee expenses…

Tip 2: Are you encountering glitches that prevent you from successfully entering or saving an Expense Report? This issue typically occurs because the "Account" field on the Main tab of the Expense Report form is hidden. Since this field is required in certain setups, hiding it causes the form to malfunction. To resolve:…

Tip 1: Did you know that the "Expense Reports to Approve" Reminders portlet doesn't work when using SuiteApprovals for expense report approvals? This is because that portlet only supports standard approval routing and is not compatible with SuiteApprovals. Instead, you should use the SuiteApprovals | Records for Approval…

Hi @Robert Nedelkow-Oracle, Thank you for participating in our AskAGuruLive session. You may check SuiteAnswer article 64402 | Feature-Specific, System-Generated Accounts for the list of system-generated accounts.

Hi @User_K51C7 Were you able to see my previous comment? I hope that helps answer you question.

Hi @User_K51C7, I agree with everything Angela says. I hope that answers your question.

Hi @User_569JW, Have you seen my previous comment? I hope that helps.

Hi @User_569JW, You may check and identify which transactions are causing this bank balance through the Account Register: On the COA page, click on the bank account name. In the Bank Account Register, check which transactions are affecting the balance. You may also check this SuiteAnswer 106018 | Foreign Currency Balance…

Hi @User_K51C7 For reimbursement This is the usual process for recording an Expense Report for Employee Reimbursement: Navigate to Transactions > Employees > Enter Expense Report Fill in the details Mark Accounting Approval (to Approve the Expense Report) Note: You may also use Approval Routing or Workflow Click Save User…

Hello everyone! We have a fellow member @nir.levy, who could use some assistance. Please feel free to share your knowledge and best practices to help them out. Your input is greatly appreciated! -- In case you know someone who is new to NetSuite, we encourage you to direct them to our newly launched "New to NetSuite" page.…

Hi @User_K51C7, The GL accounts listed on the Chart of Accounts page are the standard accounts available in NetSuite. Additional accounts may become available once specific features are enabled. You may see in the SuiteAnswer 64402 | Feature-Specific, System-Generated Accounts the accounts that may become available once…

Hi @Mahdy Abdelaziz, I have coordinated with our Advanced Accounting & OneWorld team, and they confirmed the same in my previous comment. Should you need further checking and investigation into this, we suggest filing a support case regarding your concern.