Jervin Nicholas Teopengco-Oracle · SuiteBuilder · Silver Crown

Hi @User_2LD8N, Good day! I believe we can hide this by setting the User Role's permission on Customers to View. That way, they would not be able new addresses on the Customer Record. I hope this helps! _____ If you find this reply to your question as helpful, others with the same question might find it helpful as well. By…

Hi @DanishBernadeth, Good day! Per checking on the first log you've sent, it immediately went to State 2. Which explains why it didn't execute since in order for the Scheduled Action to be executed, the workflow instance needs to stay in a state with the scheduled action. As for the other log, it waited for the Scheduled…

Hi @User_4AGH5, If you were looking for documents regarding Account Preferences, I found a SuiteAnswers Article related to this under SA 9812: Setting General Account Preferences Hi everyone, @User_4AGH5 needs our help. Any users here who use Configuration Documents when implementing NetSuite? Tagging some of our top…

Hi @User_I42GU, Good day! On the bottom left corner of the page, you can find the Template Version of your Advanced PDF form. If you want to revert back to a specific version, you can add this text &version=11 on the URL of your browser. Once done, it should revert back to the version you've selected as seen below: Let us…

Hi @Adam Birk, Glad we were able to help you with this! 😊

Hi @User_32GQL, Glad we were able to help you with this! ☺️

Hi @DanishBernadeth, Thanks for letting us know. We're currently testing this on our test account. We'll update you once done. Thanks!

Hi @Peter Bergsma, Good day! I would like to confirm if I'm getting this right, you wanted to have a workflow that will set the Purchase Price of an Item record depending on the field below? Thanks!

Hi @Adam Birk, Good day! Upon checking on my test account, the Subtotal Item was able to calculate the amount. Please see my screenshot below: With that said, have you tried changing the Trigger of the Action to Before Record Submit instead of Entry? This way, the Subtotal item will be added upon saving the Invoice which…

Hi @User_32GQL, Thanks for letting us know. I've just noticed that you have Multiple Vendors enabled on your account which explains why the first solution is not working. With that said, we have another workaround for this using Saved Searches. Please see the steps below: Navigate to Reports > Saved Searches > All Saved…

Hi @Sivasubramaniam, Good day. It seems like this happening specificially on your end. Unfortunately, we cannot reproduce your concern via our test-account due to your concerns' configuration. We highly recommend you to create a case in NetSuite support to further investigate your concern. That way, support will be able to…

Hi @Sivasubramaniam, Good day! Would you please confirm if I'm getting this right, you wanted to have a custom field that will calculate the (Length x Width x Height)? If yes, would you be able to share which record is the screenshot from? Thanks!

Hi @User_2LD8N, Good day! You can view who created the field by clicking on the field and navigating to the History subtab: As for editing the Custom Field List View, this is currently not possible. This is logged and being tracked under Enhancement 157808 Setup > Customization > Custom Fields > Be able to customize the…

Hi @User_75YL8, Upon further checking, this is a current limitation. As a workaround, what we can do is to create a Scheduled Workflow that will set the values of another Custom Field (That has the Store Value checked) based on the custom field (With the Transaction Search) and this will be executing on the Customer…

Hi @User_75YL8, Thank you so much for providing this! I was able to create the Transaction Saved Search on my end. I was also able to replicate this wherein the result is blank when selecting the Custom Dynamic field on the Customer Search. I believe this is happening because the field we are using for the result is not a…

Hi @User_KWM0A, Since we're unable to replicate this on our test accounts, we highly recommend you to create your case in NetSuite support to further investigate your concern. That way, Support will be able to further check the duplicate of your account via the secured QA environment with the correct configuration of your…

Hi @User_32GQL, Let us know if the information provided in my previous comment was helpful. 😊 We would greatly appreciate if you can click "Yes" on “Did this answer your question?” on the previous comment. This will also help other community members who might have the same concern find the answer easier. Hope you have a…

Greetings, everyone! We have a fellow member, @Vernita, who could use our assistance. Please don't hesitate to share your knowledge and best practices to help them out. Your input is highly valued and appreciated! In the meantime, in case you know someone who is new to NetSuite, we encourage you to direct them to our newly…

Hi @Ted Stout, Insightful! 😊 Glad you were able to add this! Thanks for sharing this with the community.

Hi @User_FL4CK, Is there any other actions on the First Approver Approval state? It would be helpful if you could send screenshots for this. Thanks!

Hi @User_32GQL, Good day! Yes, this is possible. Please see the steps below: Navigate to Customization > Lists, Records, & Fields > Item Fields > New On the Custom Item Field page, populate the fields below: Label: <Add your label here> Store Value: No Applies to subtab: Inventory Item: Yes Note: Feel free to add any item…

Hi @Adam Birk, Good day! Sending a gentle follow up on this in case you haven't read my previous email. Thanks!

Hi @Ted Stout, Let us know if the information provided in my previous comment was helpful. 😊 We would greatly appreciate if you can click "Yes" on “Did this answer your question?” on the previous comment. This will also help other community members who might have the same concern find the answer easier. Hope you have a…

Hi @Adam Birk, Good day! Would you be able to send screenshots of your workflow wherein you were able to add the subtotal field? So that we could try to replicate this on our test accounts. Thanks!

Hi @User_0HNLG, This happens to all NetSuite users. As multi-level sourcing has no guarantee that it will work, the workaround mentioned above is highly recommended since creating a custom field will allow us to source the values at the first level. We appreciate your understanding on this.

Hi @Ted Stout, Good day! I would like to confirm if you wanted the Total field to be calculated right after entering any value on Purchase Cost and Vendor Labor Cost? If yes, I believe we could utilize the After Field Edit trigger. Please see the details below: On your Set Field Value action, set the fields below: Trigger…

Hi @Paul Reading, Unfortunately this is not possible yet. In order for the Workflow to be triggered, it needs to go through the Event Triggers within the workflow. Based on the scenarios you've given, it wouldn't go through the Event Triggers and it's happening in the background when other records are created meaning the…

Hi @User_FL4CK, Would you be able to provide screenshots of the State where it has been approved by the 1st approver? So that we can check the actions within this state. Thanks!

Hi @User_75YL8, Would you be able to provide the Critera & Results of your Transaction Saved Search? So that I can properly replicate this in our test account. Thanks!

Hi @User_75YL8, So in conclusion, you have a Customer Saved Search wherein you want to display a Custom Currency Field (Sourced via Transaction Saved Search) as a result right? Please allow me to replicate this on our test account and I'll let you know once I'm done testing. Thanks!