Joe CW Bronze Medal

Hi Tom, That's interesting about the kits. When I had my demonstration, I specifically asked about kits. When I sell on Ebay, I usually sell items in a counted amount. For example, one Ebay item would be "12 doll stands". In Netsuite, I will have an item that is 1 doll stand. I asked Alex if I should make separate items…

This is a bump - I searched here in the user forum to figure this out because the help is not clear on this - Netsuite, please update the help for future users!

Here is the pricing: https://tableau.secure.force.com/webstore

I had an online demo of Tableau today. It looked really neat. There is a 14-day free trial, which I plan to start next week to evaluate it. Farrago, if you haven't had a demo, contact their sales department to schedule one. I'll try out some of my Netsuite searches with my trial and update the group here.

I don't have an answer for you, but I experienced the same thing. We had a free item that we were giving away with purchases over $25, but sometimes the customer's shipping cost would go way up when they added it. I tried everything to figure it out, and eventually gave up and changed our promotion method. Now we just make…

hmmm... mine does not have a packages subtab. I am the administrator, and I was recently upgraded to 2009.2.

I am the admin - will you please check to see if yours are where the field help states? Thanks, Farrago! Do you know if Netsuite considers any package "ships alone" or will it attempt to add together the dimensions for multiple items on one order?

Hi John, Did you need to buy the Netsuite, USPS, and UPS modules? And is there a monthly fee? Just trying to figure out what is the most affordable shipping option for small shippers. The Ozlink is priced too high for us. When I looked at Trueship, I did not see USPS International capabilities. Is that something you need…

thank you for your reply!

Anyone else experiencing this?

I think I figured it out. If I move the elements with the arrow keys, my changes do not take place. If I move the elements with the mouse, they do. just FYI Kathy Murrer

Hi All, I'm in 2007, and I'm also having problems. When I create a custom PDF layout, the check elements don't stay where I put them. I move all of the elements up and then preview and print. The preview shows that none of the changes are working. I tried saving and then preview, and all the elements go back down to the…

I believe that I figured this one out. I removed multiple currencies also, and now there is a sales price field in my import assistant. I will do a small test and see what happens.

Hi JMU, I turned off quantity pricing, pricing levels, and multi-currency. Then I was able to see a "sales price" field. I imported my items and then I turned those features back on. When quantity pricing was turned on, I could see a quantity pricing field that allowed me to choose a quantity pricing item. However, I did…

For us, turning off PayPal would cost us more than the occasional free shipping. Still not fixed, but I'm hopeful now that the issue is classified as S1.

This bug is still not fixed.

We have not changed anything in our system. Most of our orders have been fine, but we just got another of these today at 11:28 AM. UPS Ground order paid by PayPal. Any progress, Netsuite?

I received a contact from the case rep. He closed the original defect and opened a new one with Severity S1. Here is the new case. Defect # 312156 Web Store > PayPal Express Checkout > Does not calculate Shipping fee

We received an update a few days ago that this was testing/pending release. But we're still having the issue yesterday and today.

OK, this is now getting worse. We had 1 more on the 2nd, 3 on the 3rd, 1 on the 4th, and 3 so far today. I will add info to the case.

Case 2030718

Hi Tom and Netsuite, we had two over the weekend and one today. Yes, they were all PayPal.

We also use godaddy. Ours started coming in overnight, but I don't know if they're all there yet.

We aren't getting ours either - I came here to see if it was a Netsuite issue. It must be! Since 5 AM for us...

Yes, the post office recently did away with Parcel Post and has a new service called Standard Post. I tried to add a Standard Post rate to our web site, but Netsuite does not offer it in the dropdown menu yet. I came on the user group to search for info also, but I don't see anything. I'm going to have to disable Parcel…

Never mind!

This fix has been released, so I just tested it. It seems to be working better. Except that when you switch between shipping companies, it leaves the handling fee behind. So my handling fees are being exposed. Which makes it still unusable.

I had trouble the other day as well. The estimate shipping button disappeared for a few hours.

Hi Jeff, I'm not at renewal yet. How much of an increase are they asking for? Kathy Murrer