Lyn at TTI

Did someone request an enhancement to log email alerts on the sales order like Evan suggested? We do not use this alert to email our customers because it isn't logged on their transaction. I tried to vote for this enhancement but could not find it. Thanks, Lyn

in Automatically email customer backorder notice Comment by Lyn at TTI Mar 10, 2009 3:04PM

Thanks, Evan.

in email message tab is not working any more Comment by Lyn at TTI Sep 25, 2008 10:22AM

Some of my employees are also seeing a Permission Violation message when attempting to email from a transaction. "Permission Violation: you may not access this record." This began this morning though it's been working fine for the three days we've had the latest update. Not being able to email our cutomers is a very big…

in email message tab is not working any more Comment by Lyn at TTI Sep 25, 2008 9:54AM

Some of my employees are also seeing a Permission Violation message when attempting to email from a transaction. "Permission Violation: you may not access this record." This began this morning though it's been working fine for the three days we've had the latest update. Not being able to email our cutomers is a very big…

in Error occurred while sending the transaction email???? Comment by Lyn at TTI Sep 25, 2008 9:55AM

This is a problem for us, too. We were upgraded weeks ago and just started having this problem when we use SuiteTalk to enter sales orders. We are also saving and editing the shipping address in the UI to fix this issue. This problem does not happen when creating sales orders in the UI. Netsuite, anybody working on this?…

in Sales Order Shipping Address Issues Comment by Lyn at TTI Mar 18, 2019 10:35AM

Beautiful!! Thanks a lot Yang. I changed it in seconds flat. Have a good day, Lyn

in Customizing Contact Subtab on Customer Entry Form Comment by Lyn at TTI Mar 12, 2008 9:48AM

Hi Yang, I'm looking to customize the tab on the entry form before the record exists. When I open the entry form for a new customer/prospect there is a short form on the Contacts tab for entering contact information. I want to change the fields that show on that entry tab. Now it has Contact, Name, Middle Name, Last Name,…

in Customizing Contact Subtab on Customer Entry Form Comment by Lyn at TTI Mar 11, 2008 9:11AM

Down in Vermont

in Unable to login to netsuite UI Comment by Lyn at TTI Jul 15, 2015 5:15PM

Kicked out and slow in Vermont.

in NetSuite is crawling today! Comment by Lyn at TTI Jul 25, 2014 11:37AM

It seems to still be affecting all our processes that create a pdf file (e.g. Fulfilling, Bulk Invoicing, Uploading files).

in NetSuite Malfunctioning Comment by Lyn at TTI May 23, 2014 11:54AM

Us too. My Purchasing Manager just told me she's been having problems with the Bill Payments for a month now. She goes to Pay Bills, marks bills to be paid, clicks save, and immediately returns to the Pay Bills screen to mark more bills to be paid (this is because she only sees 500 bills at a time). Now, when she returns…

in Bill Payments slow to process Comment by Lyn at TTI May 21, 2014 10:42AM

We're down, too.

in Webstore Issues, Backend Issues, AND the Phones are Down Comment by Lyn at TTI Mar 21, 2014 9:43AM

My list of Lead Sources is a list of my Marketing Campaigns. I add a new lead source by adding a new Marketing Campaign. Lists > Marketing > Marketing Campaigns > New Just like mykelsantos said. Hope this helps, Lyn

in Adding new Lead Source Comment by Lyn at TTI Feb 2, 2010 2:05PM

Down in Vermont.

in NetSuite down Comment by Lyn at TTI Aug 25, 2009 4:26PM

We are also having this problem. We do not use the web store, just the UI. So far I've noticed we cannot save changes to SOs with authorized credit cards. This is stopping us from shipping some orders today. It's a big problem for us. I've logged a case and mentioned the three already mentioned above (my case is 890931).…

in Did we get an update at midnight by any chance? Comment by Lyn at TTI Jun 12, 2009 9:40AM

We have identified and worked around this unexpected error when saving sales orders by turning off "Use Card Security Code for Credit Card Transactions" under Accounting Prefrences > Item/Transactions > Payment Processing. Best, Dave Dave's workaround is working for us and is suggested by Netsuite. User's may have to log…

in Did we get an update at midnight by any chance? Comment by Lyn at TTI Jun 12, 2009 12:08PM

Us too. We're waiting on a million-dollar quote that's been languishing for two hours. It's after 4:30pm so we're sending a duplicate email from outlook. This is going to the US military and we now run the risk of establishing two different bids because of the two different emails. These delays significantly affect our…

in Email Slow today? Comment by Lyn at TTI May 21, 2009 4:49PM

Us too. Our customers are not receiving emails. We often cc and bcc ourselves and we are not receiving those either. We email through the transaction messages tab. I received one email notification from a saved search two hours ago. This is a BIG problem for us. I logged a case and noted Case #860405 from mshuman.

in Email messages from cases are not being sent Comment by Lyn at TTI Apr 1, 2009 1:45PM

Hello I also like the idea of hiding "one time use" files from file search lists. But, I do not like being unable to choose a folder while uploading new files through an email. These uploaded files are going directly into the Attachments to Send folder and are hidden from the file search lists. This encourages my team to…

in Attachments Folder disappeared Comment by Lyn at TTI Sep 23, 2008 11:23AM

Submitted case and requested attachment to Defect. Thanks, Phillip. Lyn at TTI

in Attachments Folder disappeared Comment by Lyn at TTI Sep 23, 2008 11:47AM

We have been dealing with this inventory problem for months now. We can no longer tell a customer on the phone if we have a part in stock. On hand quantities are wrong on enough of our inventory items that we cannot trust the information on any item. I've been using a temporary fix on our item records. I open and save…

in SERIOUS inventory issues...... Comment by Lyn at TTI Apr 4, 2008 10:50AM

We are also getting this message on some orders. What is the case #? Thanks, Lyn

in Items you have requested in the record have been deleted since you retrieved the form Comment by Lyn at TTI Oct 25, 2010 11:46AM

Has anyone ever got the OneBox module working? I'm trying to install it on a Google Mini. I downloaded and imported the module and added it to the front end. I search something like "netsuite lt100" and I don't get any results. In the log for the module, it sees the queries (e.g. "netsuite lt100"), but the log indicates…

in Google OneBox Documentation Comment by Lyn at TTI Oct 15, 2007 11:27AM

Is there somewhere I can see other people's cases and defects? Do people vote for these like they do for the enhancements? I found some posts that listed their case numbers and defect numbers. I'd like to add my voice to these, but I want to see them first so I can be sure I'm 'voting' the way I intend. Can I see these in…

in Voting on enhancements Comment by Lyn at TTI Apr 10, 2008 4:59PM

Lyn at TTI Green Ribbon

Comments