Micah Timbol-Oracle · Customer Experience Manager - NetSuite Support | Former NetSuite Support Community Guru · Blue Diamond

Hello @Dale H ! I tried to create a Saved Search showing the fields that you like. Here's how I did it: Criteria tab: Note: I only included the Internal ID to make sure those are the only invoices that will be shown in my results Results tab: Note: Here's the formula for the subtotal:…

Hello there! Kindly double check if someone triggered the unpausing. As per SuiteAnswer Pausing and Resuming Dunning (Answer ID: 40353) when you resume dunning, the dunning evaluation will resume as scheduled. A dunning letter may be sent to the customer depending on the dunning evaluation result. Unpausing the dunning…

Hello again, Kedalene! I believe the explanation and steps given on this thread you have previously posted were the best way.

Thank you for updating us on that User_DREO6 ☺️

I see. It is nice to hear that you have submitted a case for this; as NS Support will be able to dig deeper on what's causing this issue. Hope you can send us an update here regarding the findings. Thank you Jason_Moore! 😊

Hello! Were you able to figure this one out? Hope you can share it with the community. Thank you!

Hello there. These SuiteAnswer Articles might help: Resolve Error: "An unexpected error has occurred." when transactions on Use Credit Card Page Resolve Error: "An unexpected error has occurred." When Using Custom Form on Credit Card Transaction

It looks like this is caused by a Custom Segment. Here's how you can resolve it: Solution 1: 1. Go to Customization > Lists, Records, & Fields > Custom Segments 2. Click Edit on Restrictions 3. Under Application & Sourcing tab > Transaction Columns tab > Application subtab, Look for the box for the transaction record…

Hello Kedalene. Can you show us a screenshot of the Chart of Accounts to see the hierarchy of these accounts; this way we'll be able to better visualize what we'd like to achieve. Thanks!

Hello there again Paul! As per checking this is not possible. Also there is no enhancement filed for this one yet. It'll be great if you can create a Suiteidea for this so other users can vote for it too. We sincerely apologize for the current system limitation

Also, since you are new to NetSuite, you can check out the "New to NetSuite" page in the community. This page is specifically designed to offer you information and guidance and help you make the most out of their NetSuite journey. Click here for more details.

Hello @User_DREO6 ! How do you record the donation in NetSuite? You can still record the whole amount of the donation. And then to account for the processing fee, you can click on Add Charge on the Match Bank Data page. Match it with the NetSuite Transactions (Donation) and the imported bank transaction and it will be…

I see. When importing the records, here's an alternative solution you can try: On the Field Mapping page of the Import Assistant, you can click the edit icon for a country field, to select a default country value from a dropdown list. Take note however that selecting from this list can prevent errors

Hello @Honey Soe! Kindly check if there are related records such as advances or payments; this might be the reason why there is realized gain or loss. You can also check out this SuiteAnswer Article: Foreign Currency Revaluation

Hi User_MT8XE! A lot of users has been experiencing this as well. This is why an enhancement has been filed to address this. It is documented in Enhancement 585741 Financial Institution > Format Profile > Account Mapping Key > Invalid Account Mapping Key > Account Number passed Luhn Check that reads the bank account as…

If you already have the Other Current Assets Account, here's how you do it: Go to List - Accounting - Accounts. Search for Security Assets. On the Subaccount of, select Other Current Assets Account

Can you try and do this again: 1. Log in to the Bank website 2. Log out of the Bank website 3. Clear the browser cache/ use Incognito or InPrivate window (Note: This is required) 4. On your NetSuite Account, Navigate to Setup > Accounting > Financial Institution > List 5. Click View on Bank Feeds 6. Go to Format Profile:…

Could you check if the Custom Role has the Manage Account Period Access permission? Possible scenarios could be: (1)the period was reopened and then the period was changed before approving the Journal entry or (2) the Journal entry was approved before it was locked. Check the Journal Entry: Then navigate to System notes…

I see. Let me double check this on my end to see what we can do. But to our members out there who would like to share their insights on the matter, don't be shy and comment on the thread!

Can you check the Asset record and see if Depreciation Active is set to True?

Hello @User 90210-Oracle! Do you mean, you want to set "Security Assets" as a Parent Account and then have 60140, 60160, and 60510 as Child Accounts? 

Hello Jason_Moore! Are the assets already created and then the status just suddenly changed to New? And what do you mean by "Fixed Asset Value number not creating"? How many assets are affected? What should be expected status of the Asset? Has this affected any other FAM processes?

Hello Kedalene. Enhancement 460818 already covers that. Hope you can vote for its future implementation.

Hello. I checked this internally in this is what I got from a colleague: "Upon checking, there is no other workaround to pull the values of the retained earnings via saved search. Retained Earnings Account will only be "populated" based on your income (or loss) from the previous period. The transfer of the amount of your…

Hello there, as per checking, If the Expense Report was approved November 1, the posting period will default to the entered date / posting period which is Cctober 2023 but as an approver since the book is still open at that time, you have an option to change the date / posting period. If you really want to set a default…

Hello User_Q1DPO, Could you elaborate more on what we want to do here? (Like: Is the asset already created? has it already been depreciating and now you want to add an alternate depreciation?) Thanks! To our members out there who would like to share their insights on the matter, don't be shy and comment on the thread!

Hello there. Looks like this is related to the thread that you have mentioned before. An enhancement has already been filed for the concern and is documented in Enhancement 609034: AMEX > Turn off notifications for New Expenses Were Created Email Alerts. Again we apologize for the current system limitation

Hello User_Q1DPO! As of the moment, there is none.

Hello there @tech work ! Thanks for creating this thread. To our members out there who would like to share their insights, don't be shy and comment on the thread! In the meantime, in case you know someone who is new to NetSuite, we encourage you to direct them to our newly launched "New to NetSuite" page. This page is…

Hello Honey Soe! Were you able to figure this one out already? Hope you can share it with the community. ☺️