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On Friday, October 10, 2025, at 8:00 PM Pacific Time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
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Hi @A_123, I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also earn…
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Hi @User_EK47U, As per checking, the Amortization Template and Amortization Schedules will only be available if you enable the Amortization feature. Edit your custom role and remove any permission that is related to this feature.
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Hi @User_XTLKU, Enhancement 137581 is filed to have the ability to mark or block spam emails coming into NetSuite. Please vote for this enhancement in SuiteIdeas and add the reason why this feature is important to your business needs.
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Thank you for posting this thread, @User_0HNLG Greetings, everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated! In the meantime, in case you know someone who is new to NetSuite, we encourage…
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Thank you for posting this thread, @User_0HNLG Greetings, everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated! In the meantime, in case you know someone who is new to NetSuite, we encourage…
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Hi @Charles.. Is it printing PDF or HTML? Navigate to Home > Set Preferences > Transactions subtab > Printing section > Mark PDF. Send a Test Invoice to the customer. If it is already set to PDF and they are using a Google Chrome, please have them follow the steps below. The user needs to check on the current settings of…
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Hi @User_XXTWN, The average gross profit field must be available in the sales rep's role for it to show on the Customer Dashboard.
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Hi @A_123, This can be done through User Event Script. See SuiteAnswer ID 26813 for the solution. The below code means it is not equal to administrator. (role != 3) (userRole != 3) If you want to specify a role to restrict, then you can use role = *internal ID of the role*. I hope this helps.
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Hi @User_HWW8S, Other roles might be using a different custom center tab. Identify the role's Center Type to confirm which Center Category and Center Tab they are using.
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Hi @User_XTLKU, If the suspicious email doesn't come from a blacklisted source and uses a unique Reply-To email associated with a NetSuite record, NetSuite will accept the email, log it in the Communication tab, and forward it to the user's mailbox. As per the SuiteAnswers provided, it is not possible to prevent the spam…
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O tempo está acontecendo, pessoal!✨ Veja os detalhes abaixo para obter a resposta correta e sua explicação: Resposta Correta: A,B e D Explicação: Os níveis de acesso do Evento determinam como o evento aparece para outros que tem acesso a esse calendário. Público – esse evento e essa informação aparecem para todas as…
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¡Se acabó el tiempo! ✨ La respuesta correcta y su explicación figuran a continuación: Respuesta correcta: A, B y D Explicación: Los niveles de acceso al evento determinan cómo aparece el evento para otras personas que tienen acceso a este calendario. • Público: este evento y su información aparecen para todos los que…
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Time's up, everyone! ✨ Kindly see details below for the correct answer and its explanation: Correct Answer: A,B & D Explanation: The Event Access levels determines how the event appears to others who have access to this calendar. Public – this event and its information appear to everyone with access to the calendar.…
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Hi @aisaadaniya, I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also…
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Hi @User_9MVSV, I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also…
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Hi @Dext3r, I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also earn…
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Hi @User_ZKPQL, I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also…
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Hi @User_EK47U, I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also…
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Thanks, @Gab JS! Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also earn points and may unlock the Answer…
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Hi @MatB, I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also earn…
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Hi @Nickey, Currently, this is the system's limitation. We have created Enhancement Request #135320 for the ability to monitor and log NetSuite upgrade details on your account. Visit SuiteIdeas to vote for the enhancement request.
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Thank you for posting this thread, @nag_m Greetings, everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated! In the meantime, you might be interested in participating in our Question of the…
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Hi @aisaadaniya, To set up and handle support cases, the initial steps involve creating case types and case origin types to categorize your cases. Following that, you can determine the products and issues you wish to provide support for. Subsequently, you configure case rules and territories to facilitate the automatic…
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Hi @User_XTLKU, NetSuite implemented malware filter on inbound email and also instituted DNS blacklist query using trusted Blacklists to prevent redistributing spam from suspected or known spammers and phishers. For more details about this, please see Spam, Phishing, Malicious Emails Are Recorded Under Communication Tab.…
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Hi @User_HWW8S, Were the users able to save the search after removing the fields from the search? Please check the following and make sure they only have view access with the following permissions: Permissions > Transactions Find Transaction = View Permissions > List Perform Search = View In the Employee Record > Access…
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Hi @User_JPTT1, Preferences in NetSuite come with predefined settings. When you create a purchase order and select the vendor in the vendor field, it will follow the preference you set in the vendor record. I hope this answers your question.
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Hi @User_9MVSV, The has content should work like this sample code below. <#list transaction.item as listItem> <#if !listItem.custcol_project?has_content><br> </#if>${listItem.custcol_project} </#list> Are you trying to pull up lists of customers' transactions from a customer record? There is an enhancement request logged…
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Thank you for posting this thread, @User_GEWD1 Greetings, everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated! In the meantime, you might be interested in participating in our Pop Quiz #…
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Thank you for posting this thread, @User_DJ0K5 Greetings, everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated! In the meantime, you might be interested in participating in our Pop Quiz #…
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Thank you for posting this thread, @Dext3r Greetings, everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated! In the meantime, you might be interested in participating in our Pop Quiz # 1, Pop…