Michelle Jabanes-Oracle

Hi Sam, Thank you for initiating this thread! Please allow our Gurus who specialize in this area to check on this. Other users are also welcome to join in and share their insights!

in Is it possible to hide the value of inventory from users? Comment by Michelle Jabanes-Oracle Jul 18, 2023 2:27PM

No, you cannot do it by 12's, 24, 48 and so on. However, if you set the Item Quantity to 1. If you buy 12, you will get 12, if you buy 12, you will get 12, if you buy 13, you will get 13 and so on. Here's the sample transaction. But if you set the Item Quantity to 23 with Repeat Discount Incrementally enabled the…

in Promo - buy 24 get 24 free Comment by Michelle Jabanes-Oracle Jul 18, 2023 1:54PM

Hello @Denise Wallace, I tested this list below and was able to populate the Ref No. in the invoice. <#list transaction.apply as listItem> <#if transaction.apply?has_content> <td>${listItem.refnum}</td> </#if> </#list> Sample output: I hope this helps.

in Payment Receipt Email Template Comment by Michelle Jabanes-Oracle Jul 18, 2023 2:07AM

Hi @Karim Atef Elsaman, What type of items are not included in the forecast? Are you using the Forecast by Item Summary report? This report shows the sales forecast by item for the date range on the report. The report includes the quantity sold and the calculated forecast amounts for each item. If you use the Advanced…

in Forecast per quote line Comment by Michelle Jabanes-Oracle Jul 18, 2023 12:55AM

I agree with @Tigran Shahnazaryan. @User_YMWNR, please let us know if you need further assistance.

in Dashboard Reminders for Undelivered Emails Comment by Michelle Jabanes-Oracle Jul 17, 2023 11:00PM

Hi @Amjad Kasem I am not sure if you checked the Global Subscription Status I mentioned in my previous reply. Please make sure that the Vendors' Global Subscription Status is set to Soft Opt-In when performing a bulk merge. Records that are set to Opt-Out are automatically removed by NetSuite when performing bulk merges…

in How to Enable sending merge mails to suppliers group? Comment by Michelle Jabanes-Oracle Jul 17, 2023 3:32PM

Hi @Wendy_M Thank you for initiating this thread! To set specific incremental values when giving a promotion like this, it needs to be filed as an enhancement request. Currently, the incremental value works like this: if you buy 12, you will get 12 for free if you set the incremental value to 1. If you set it to 12, that…

in Promo - buy 24 get 24 free Comment by Michelle Jabanes-Oracle Jul 17, 2023 2:32PM

Hi @Mahesh Bonagiri Thank you for initiating this thread! Please allow our Gurus who specialize in this area to check on this. Other users are also welcome to join in and share their insights!

in Certificate Error: SSS_CONNECTION_CLOSED Comment by Michelle Jabanes-Oracle Jul 17, 2023 2:05PM

Hi @Manuel Dambo Thank you for reaching out to us with your inquiry. Please be informed that the specific information you are requesting is confidential and not available for public disclosure.

in which are the countries in Africa that use oracle Netsuite? Comment by Michelle Jabanes-Oracle Jul 17, 2023 1:56PM

Hi @User_JNA6B Thank you for initiating this thread! Please allow our Gurus who specialize in this area to check on this. Other users are also welcome to join in and share their insights!

in Payment Instruments Comment by Michelle Jabanes-Oracle Jul 17, 2023 1:22PM

Hi @GabrielaMari Thank you for initiating this thread! Please allow our Gurus who specialize in this area to check on this. Other users are also welcome to join in and share their insights!

in Item saved search - show account full hierarchy Comment by Michelle Jabanes-Oracle Jul 17, 2023 1:17PM

Hi @patrickcorcoran Thank you for initiating this thread! Can you please confirm if you are using a SuiteApprovals SuiteApp? Please check if your workflow is preventing you to create a vendor record. Please see SuiteAnswers ID: 69830. Please allow our Gurus who specialize in this area to check on this. Other users are also…

in Generating representing entity saying error on Vendor approval permission Comment by Michelle Jabanes-Oracle Jul 17, 2023 1:15PM

Hi @User_2L9VY, I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also…

in Expected Recipient of Reply to a 3rd Party Email Outlook reply to an Email originating from a Case Comment by Michelle Jabanes-Oracle Jul 13, 2023 9:09PM

Hi User_E1GW7, The Criteria must be in a date format and try using week before last. I hope this helps.

in Saved Search - Email Schedule - Send Email within previous 2 week Comment by Michelle Jabanes-Oracle Jul 13, 2023 9:05PM

Hi @User_E1GW7, Can you give us an example of what kind of conditional formatting you wanted to achieve?

in Saved Search - Email - Customize Message - Send Within Message Comment by Michelle Jabanes-Oracle Jul 13, 2023 8:47PM

Hi @Amjad Kasem, Navigate to your vendor record > Marketing > Subscriptions and make sure the Global Subscription Status is set to Soft Opt-In. For reference, see SuitAnswers 12367 Members of a Group Do Not Show When Performing Fax or Email Bulk Merge. I hope this helps.

in How to Enable sending merge mails to suppliers group? Comment by Michelle Jabanes-Oracle Jul 13, 2023 8:39PM

Hi User_8ZIY6 Thank you for initiating this thread! Please allow our Gurus who specialize in this area to check on this. Other users are also welcome to join in and share their insights!

in SuiteApprovals Record Locking on Sales Order Rules Comment by Michelle Jabanes-Oracle Jul 13, 2023 3:26PM

Hi @AndreaK2 Thank you for initiating this thread! Please allow our Gurus who specialize in this area to check on this. Other users are also welcome to join in and share their insights!

in GL Matching Bundle > Adding fields to Reports Comment by Michelle Jabanes-Oracle Jul 12, 2023 1:47PM

Congratulations @User_CDQ4X, @Hormese Paul, and @dspringfield. 🎉🎉🎉

in CONTENT CREATORS OF THE QUARTER FOR Q2 2023! Comment by Michelle Jabanes-Oracle Jul 11, 2023 10:20PM

Thank you for checking @User_HWW8S. It seems that you are using a 3rd party website. You must work with your developer for your Online customer form to embed and be used to receive information about customers from your website. You may provide SuiteAnswers 9455 Online Customer Forms for their reference.

in How to embed an HTML Online Form on our website? Comment by Michelle Jabanes-Oracle Jul 11, 2023 10:17PM

Thank you for keeping this thread updated, @BWM- Shem. Kindly click "Yes" on "Did this answer the question?" on @Tigran Shahnazaryan solution. This will aid the others with the same question to easily find the correct answer. You will also earn points and may unlock the Answer Accepter badge. 😊

in Delete Item Image using a non-administrator role Comment by Michelle Jabanes-Oracle Jul 11, 2023 9:53PM

Hi @User_E1GW7, Please refer to this SuiteAnswers ID 36252. Send Saved Search Results via Email in HTML Format using SuiteScript. I hope this helps.

in Saved Search - Email - Customize Message - Send Within Message Comment by Michelle Jabanes-Oracle Jul 11, 2023 9:49PM

Hi @User_2L9VY, Yes, this is the expected behavior when the Support rep replies back to the 3rd party person. You can always add them in the recipients when sending an email. I hope this answers your question. Thank you.

in Expected Recipient of Reply to a 3rd Party Email Outlook reply to an Email originating from a Case Comment by Michelle Jabanes-Oracle Jul 11, 2023 9:46PM

Hi @User_2LD8N Thank you for initiating this thread! Please allow our Gurus who specialize in this area to check on this. Other users are also welcome to join in and share their insights!

in Quality inspection queue default Comment by Michelle Jabanes-Oracle Jul 11, 2023 2:33PM

Hi @Lisa Surya I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also…

in How to fix Undelivered Email errors Comment by Michelle Jabanes-Oracle Jul 11, 2023 2:21PM

Hi @Kedalene I would like to follow up on this thread. Please let us know if you need further assistance. If there's none, kindly click "Yes" on "Did this answer the question?" if you find the reply on your thread helpful. This will aid the others with the same question to easily find the correct answer. You will also earn…

in different User logins of the same Email Address is consuming only one Full License right Comment by Michelle Jabanes-Oracle Jul 11, 2023 2:21PM

Hi @Jason_Moore, In the Results tab, look for Transaction fields... Example: I hope this helps.

in How to use a Related Record Field in a Task Saved Search? Comment by Michelle Jabanes-Oracle Jul 11, 2023 2:19PM

Hi Fabs, What is the reason why you can't use an alias? You can get this from your customer's domain provider. Completing the CNAME record setup is required. You may visit SuiteAnswers ID: 9422. I hope this helps.

in Setup Email Domain to send emails from NetSuite to customers Comment by Michelle Jabanes-Oracle Jul 10, 2023 10:40PM

Thank you, @Tigran Shahnazaryan. @BWM- Shem, can you please confirm if this is Item Images in SuiteCommerce InStore (SCIS)?

in Delete Item Image using a non-administrator role Comment by Michelle Jabanes-Oracle Jul 10, 2023 9:40PM

What are the menu tabs you have in your role? Is Site Builder not enabled in your account? How is your website connected to NetSuite? Please send us a screenshot of your NetSuite center tabs and hide any confidential information. Sample:

in How to embed an HTML Online Form on our website? Comment by Michelle Jabanes-Oracle Jul 10, 2023 9:14PM

Michelle Jabanes-Oracle · Account Admin/CRM Guru & Oracle NetSuite Community Admin · Admin

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