Robert Nedelkow-Oracle · Oracle NetSuite Community Manager · Admin

It sounds like the problem is related to how the auto-suggest feature is working without entering a prefix. I would contact Support to investigate this further.

Please contact Support by phone or submit an online case to investigate this further.

Try adding the NetSuite Support Center role to your employee record. [LIST=1] [*]Edit the employee you want to give access. [*]On the Access subtab, select NetSuite Support Center in the Role field. [*]Click Add. [*]Click Save. [/LIST]

Please contact Support by Phone or submit a case via SuiteAnswers to investigate this further.

Hi Andrew, A couple of SuiteAnswers describe the E-Fix process. See Answer Id: 33707 and 34424 for more information.

A similar problem was reported to Support in Defect 299022. You can contact Support to have your case attached to it and receive notifications once this has been fixed.

I tried this on an event form and the date picker shows as below in Chrome Version 37.0.2062.120 m. What browser are you using? [ATTACH=CONFIG]n304798[/ATTACH]

The "Return to previous role" link should be visible in 2014.2. Please contact Support to investigate this further.

Hi Jeff, I'll have a new case created to follow up with the fix to Defect 299840 not working in Firefox. Bill, this Defect was created for sales orders with multiple items (20+). Please file a case with your specific page/record that doesn't display the horizontal scroll bar and post the case number here.

Try NetSuite SuiteApps and search for document related apps. http://www.netsuite.com/portal/suiteapp/main.shtml Thanks,

Try logging in to NetSuite using https://system2.netsuite.com/pages/login.jsp. If the system2 domain provides better performance, then you can continue to use this domain to work as usual in your NetSuite account. Thanks,

I find it funny that it takes like 5 pages to get to SuiteIdeas (Logon -> Support Tab -> Ckick on SuiteIdeas Portlet -> Click on another SuiteIdeas tab -> Click on another SuiteIdeas Portlet -> Finally opens up SuiteIdeas!) You might be able to create a shortcut using the SuiteIdeas url and place it on your dashboard.…

Defect 248747 - Transaction Lists > Default View : Memo column is showing (more...) has been escalated to our highest severity and we are in the process of rolling out the fix. If you have a case attached to this Defect, you will be notified once the fix has been released. Thanks,

When implementing the "New Release Test Plan" in my beta account, I noticed all the information is a month old--is this normal. The Test Plan doesn't mention this. Is it just me? How can you test a new version with data that's a month old? The data contained within your Release Preview environment is a snapshot taken from…

Hello, I was unable to implement the new release so that I can test all the features. I am using an external site with the Netsuite shopping cart. So I would like to use my development site with the new release and I am not sure how to do that. I replaced all the link on my website from shopping.sandbox.netsuite.com to…

Try odbcserver.na1.beta.netsuite.com. Thanks,

We've had several requests to disable this feature through a user preference, and are tracking this via Enhancement 204413 : Home > Set Preference. Be able to set Record Quick View (Enable, Disable and Close button). Thanks,

This is being investigated in Defect 198045 - List > Relationships > Leads or Prospects (Inline Editing = ON) > Edit the Status > Drop down list is blank. You can submit a case to Support and reference this defect. Thanks,

When creating saved searches, IE9 has very slow responses when specifying filter criteria, adding joined fields, and working with formulas. Specifically, the pop up windows and drop-down lists render very slowly. Has anyone else experienced this? I generally find IE9 as quick as FF in saved searches. A few things that…

Does NS support IE9 yet? IE9 is officially supported. Thanks,

Hi Mark, We have a fix scheduled for 179181 on 04/29/2010. Thanks, Rob

Seems more like the iPod Touch than the iPhone. Just my 2 cents. Rob

I can't get on to Beta - it says the COmpany database is offline - same thing as last time there was an upgrade...:confused: Your Beta most likely hasn't started yet. Please contact Support for the start and end dates. Thanks, Rob

Version 2010 Release 1 Release Notes and Sneak Peeks are now available in the Help section. Click Help > Sneak Peeks. This document highlights key new features of this release. Important: These release notes are subject to change. Please make sure to review the release notes section of the Documentation Revision History…

Support has filed Enhancement 164084: Global Search on List/Record fields. Thanks, Rob

Hi Maidy, The fix to issue 157068 - Scheduled saved searches do not execute, was released in January. If you continue to experience this problem, please contact Support and file a separate issue. Thanks, Rob

Workaround: Support tells me to create a custom form for my WebServices user Role, set the fields to NORMAL, and set the form as the Preferred form for that user. You would do the same for the role of your CSV User. It Fixed the immediate issue, but i still think it is a design flaw. Customizing Forms and User Roles, can…

Here's a suggestion from a related post - https://usergroup.netsuite.com/users/showthread.php?t=8403 "we remove access to the users roles, then give them back & give new pass, then they have immediate access again.." Thanks,

Admin needs to be able to reset the lockout. Period. Let's get serious, Netsuite. You are supposed to be a real ERP system now. We are tracking this via Enhancement 49223: Provide a means for administrators to Flush Next Available Login for users they are changing the password for. There are 2 available options you can…

See SuiteAnswers Answer Id: 8350 for more on the Web Query method. Note that Web Query functionality is not available for financial statements.