Shorin Rio Daa-Oracle

Hi @Vernita, The Available Quantity on Sales Order = Available Quantity on the Item Record + Quantity Committed + Quantity Fulfilled. In your case, since the 100 units are backordered, this indicates that while there are still 300 units available at the location, these quantities have not yet been allocated to this…

in Expected Ship Date value source not clear Comment by Shorin Rio Daa-Oracle Feb 3, 2026 2:32PM

Hi @Lee Rice Epstein, glad to have you with us today, and thanks for posting here in the NetSuite Support Community! Greetings, everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated! — In case…

in Pre- and Post-FX Rate Adjustment Comment by Shorin Rio Daa-Oracle Jan 29, 2026 8:52PM

Hi @ Vernita, There was stock on hand when the sales order was created; however, it was not allocated to this order and therefore was not committed on 17/12/2025. The available quantity may have been allocated to a different sales order, depending on your Allocation Strategy. On 12/01/2026, inventory was allocated to this…

in Expected Ship Date value source not clear Comment by Shorin Rio Daa-Oracle Jan 28, 2026 8:42PM

Hi @Ken Zhang-Oracle, You are correct that it is expressed in quantity not days and when it is within or more than the threshold, it flags for action highlighting late demand in the workbench as high impact. Regards, Sho

in How "High Impact Late Demand Threshold" works in supply planning Comment by Shorin Rio Daa-Oracle Jan 28, 2026 6:38PM

Hi @User_ET02U, Were you able to check our previous comment? Let us know if you still require further assistance. Regards, Sho

in Cycle count Tracker Comment by Shorin Rio Daa-Oracle Jan 28, 2026 5:54PM

Hi @User_ZJU8T, glad to have you with us today, and thanks for posting here in the NetSuite Support Community! Greetings, everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated! — In case you…

in Sales Order incorrectly brought over as a "cash sale" instead of unbilled Comment by Shorin Rio Daa-Oracle Jan 27, 2026 9:18PM

Hi @JMack Admin, Apologies for the late revert on this one. For concerns related to customizations, it would be best to reach out to your Account Manager, as they have the most complete understanding of your business requirements and current processes. Just to set proper expectations, support for building customizations…

in Vendor-Provided Inventory Qty. - Automate Lead Time Comment by Shorin Rio Daa-Oracle Jan 27, 2026 8:52PM

Hi @ User_ET02U, Have you tried creating an Item Saved Search that exposes the Last Count Date, Item, and Location fields? Did it provide the results you were expecting? If possible, please share a screenshot of your current report so we can review it further. Based on our checking, there are currently no standard reports…

in Cycle count Tracker Comment by Shorin Rio Daa-Oracle Jan 27, 2026 5:10PM

Hi @ User_DMW5Z, Were you able to check our previous comment? Let us know if you still require further assistance. Regards, Sho

in Is there a report where I can obtain Item Fulfillments and Bill Credits Asociated with each other? Comment by Shorin Rio Daa-Oracle Jan 23, 2026 5:16PM

Hi @Vandana Srivastava, Were you able to check our previous comment? Let us know if you still require further assistance. Regards, Sho

in Smart Count - The data shows up at custom-mobile app- smart count only if One Time count is checked Comment by Shorin Rio Daa-Oracle Jan 23, 2026 5:15PM

Hi @Vernita, Were you able to check our previous comment? Let us know if you still require further assistance. Regards, Sho

in Expected Ship Date value source not clear Comment by Shorin Rio Daa-Oracle Jan 23, 2026 5:13PM

Hi @Mel H, glad to have you with us today, and thanks for posting here in the NetSuite Support Community! Greetings, everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated! — In case you know…

in SSP Allocations Report | Custom Field Returning Same Result for Multiple Lines Comment by Shorin Rio Daa-Oracle Jan 21, 2026 9:19PM

Hi @Craig_Verde, The Landed Cost Currency that will be applied to the Item Receipt/Standalone Bill will be the same as the Item Receipt/Standalone Bill. If the Landed Cost is using a different Currency, it will be converted to the Currency of the Item Receipt/Standalone Bill using the Exchange Rate at the time of the…

in What is the calculation to determine Landed cost by Value? Comment by Shorin Rio Daa-Oracle Jan 21, 2026 6:31PM

Hi @Vernita, From my understanding of the screenshot, when the transaction was initially created, there was no quantity available. As a result, the Expected Ship Date was set to 17/03/2026, based on the transaction date of 17/12/2025. On 12/01/2026, supply was allocated to this order, which caused the Expected Ship Date to…

in Expected Ship Date value source not clear Comment by Shorin Rio Daa-Oracle Jan 21, 2026 6:26PM

Hi @User_DMW5Z, The "created from borrowing field" is found at the bottom part of the field selection in Saved Search. Kindly refer to the screenshot: Let me know if this is what you are looking for. Regards, Sho

in Is there a report where I can obtain Item Fulfillments and Bill Credits Asociated with each other? Comment by Shorin Rio Daa-Oracle Jan 21, 2026 6:15PM

Hi @Vandana Srivastava, Can you share the steps to reproduce your concern so I can test the standard behavior? It would greatly help if you can send some screenshots. Regards, Sho

in Smart Count - The data shows up at custom-mobile app- smart count only if One Time count is checked Comment by Shorin Rio Daa-Oracle Jan 21, 2026 6:08PM

Hi @SooLeng, Were you able to check the comment of our fellow member? Kindly let us know if you still require further assistance. Regards, Sho

in MS Excel Add-in Comment by Shorin Rio Daa-Oracle Jan 16, 2026 9:17PM

Hi @User_0C38A, Were you able to check the comment of our fellow member? Kindly let us know if you still require further assistance. Regards, Sho

in How to create a AR aging visualisation in NSAW Comment by Shorin Rio Daa-Oracle Jan 16, 2026 9:14PM

Hi @User_3LK0Y, When it is a system limitation, there is not much we can do as part of the support team but encourage our customers to vote so this will be considered in the future. We also advise our customers to reach out to their Account Manager to check if this is feasible with customizations. Kindly refer to these…

in Supply Chain question SuiteAnswers 68349 and 75847 are not working. Comment by Shorin Rio Daa-Oracle Jan 16, 2026 9:11PM

Hi @JPrice, glad to have you with us today, and thanks for posting here in the NetSuite Support Community! Greetings, everyone! We have a fellow member who could use our assistance. Please don't hesitate to share your knowledge and insights to help them out. Your input is highly valued and appreciated! — In case you know…

in Gulp Theme: Local - can't find stylesheet to import Comment by Shorin Rio Daa-Oracle Jan 14, 2026 9:13PM

Hi @Patrick Olson, We’re glad to hear that you were able to figure it out. Thank you as well for sharing your insights as this will definitely help other members who may have a similar concern and refer to this thread. Regards, Sho

in How to Configure Shipping for FedEx One Rate Comment by Shorin Rio Daa-Oracle Jan 14, 2026 6:19PM

Hi @User_68KLQ, From our testing, we can see the Inventory Items when making a Requisition record. Since this is not behaving the standard way in your account, it would be best if we file a support case so our support team can check if this is a potential defect or not. Regards, Sho

in Testing Purchase Requisition process Comment by Shorin Rio Daa-Oracle Jan 14, 2026 6:00PM

Hi @Craig_Verde, Thank you for the additional information. Based on related documentations, it seems that there was a similar concern and the fix was made by our engineers. In this regard, kindly file a support case to check if this is a potential defect. Regards, Sho

in WMS Create Inventory transaction not working when negative quantiy it used Comment by Shorin Rio Daa-Oracle Jan 13, 2026 12:48PM

Hi @Craig_Verde, Were you able to check our previous comment? Let us know if you still require further assistance. Regards, Sho

in WMS Create Inventory transaction not working when negative quantiy it used Comment by Shorin Rio Daa-Oracle Jan 9, 2026 4:17PM

Hi @Vernita, Were you able to check our previous comment? Let us know if you still require further assistance. Regards, Sho

in Why is there a difference in assembly build costs and GL impact? Comment by Shorin Rio Daa-Oracle Jan 9, 2026 4:16PM

Hi @Vernita, Were you able to check our previous comment? Let us know if you still require further assistance. Regards, Sho

in Expected Ship Date value source not clear Comment by Shorin Rio Daa-Oracle Jan 9, 2026 4:15PM

Hi @User_68KLQ, Were you able to check our previous comment? Let us know if you still require further assistance. Regards, Sho

in Testing Purchase Requisition process Comment by Shorin Rio Daa-Oracle Jan 9, 2026 4:14PM

Hi @User_3E6QA, Thank you for the confirmation. This could be a potential defect and we recommend that you file a support case for this one to be investigated further. Regards, Sho

in Specialized role - WMS - Accessing multiple subsidiaries Comment by Shorin Rio Daa-Oracle Jan 9, 2026 4:10PM

Hi @Patrick Olson, Were you able to check our previous comment? Let us know if you still require further assistance. Regards, Sho

in How to Configure Shipping for FedEx One Rate Comment by Shorin Rio Daa-Oracle Jan 9, 2026 4:06PM

Hi @User_3LK0Y, The support representative that handled your case mentioned this is a system limitation which we confirm from our own testing. Have you tried exploring if this is feasible using SuiteAnalytics? You can reach out to your Account Manager to consult is this is also possible through customization. Regards, Sho

in Supply Chain question SuiteAnswers 68349 and 75847 are not working. Comment by Shorin Rio Daa-Oracle Jan 8, 2026 10:34PM

Shorin Rio Daa-Oracle · Technical Support Engineer · Gold Trophy

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