Tigran Shahnazaryan · CEO @ Novelance · Gold Crown

Hey @Marie4455, If you are using the Purchase Order record with a custom form for Outsourced Manufacturing, the "Item Filter" should work the same way. Double-check the search that is being used to confirm it is accurate.

This might be a temporary issue on the NetSuite side. Perhaps the best is to open an urgent case with NS Support and ask them to investigate.

In that case, you may need a custom solution to support Withholding Tax Calculation with SuiteTax. I am not aware of any third-party solutions that would work.

Hey @User_DU7YV, Yes, that is the standard practice to use one email address to get access to multiple NetSuite accounts.

Hey @Hormese Paul, The issue might be related to the configuration of the related Outsourced Manufacturing Item. This article might help: https://suiteanswers.custhelp.com/app/answers/detail/a_id/91240/loc/en_US

Hey @User_Q3A12, The specialized user licenses give limited permissions, which can't be edited. You may need to create a custom reminder to see if you can make it work for the specialized user.

Hey @ddennison, Do you know if there were any changes to your domain's DNS records? There is a chance the DNS records were updated and NetSuite-related URLs removed.

The SuiteApprovals should support non-inventory items. If NetSuite's 3-way matching workflow doesn't support it, and you want to use it, you might be able to edit/modify it to support it. If not, you would need to build it from scratch.

I suspect it is related to the {amountpaid} field being incorrect. Can you replace it with {payingamount} and try again?

Hey @User_NUTAA, Your approach is correct. The best is to use a Non-inventory version of the same item for internal use, and there is no need to receive it. The GL impact would be based on the selected GL Accounts on the Item record. You can run a few tests in Sandbox to confirm you get everything you need before…

Hey @User_PFUIM, Per NetSuite design, the status of the PO becomes "Fully Billed" if the full quantity is billed. The same applies to other areas, such as Sales Order → Invoice. You can create a 2-way matching workflow (or consider using/updating the 3-way-matching workflow or SuiteApprovals) to capture the amount mismatch…

Hey @Toni L, Try the following formula: {amountPaid} * NULLIF({custcol_gs_purchased_nb_classes}, 0) / NULLIF({amount}, 0)

Hey @Toanne Termeer Yes, we regularly customize SCM Mobile for our customers. This article has useful information and links with guides on how to do that: https://suiteanswers.custhelp.com/app/answers/detail/a_id/102936/loc/en_US

Hey @Divya Unnikrishnan, The SuiteTax supports the Withholding Tax Setup for VAT countries. Do you need it for a non-VAT country?

Hey @User_63KD7, That would have been great to have the option to combine both parameters. Natively, the Bill Duplicate Detection is based only on the matching reference number. You need a customization for the Duplicate Detection to combine the Vendor and Reference Number.

Custom solutions and 3rd party solutions, such as VersaPay, allow requesting Customer Payments from Estimate/Quote and Sales Order records. The received payments are recorded as Customer Deposits. Another option is to create a customization to send a "Prepayment Invoice" from the Sales Order.

"Billing" and "Sending Payment Link" are different things. You can't do the Billing before approving the Sales Order. You can send the Payment Link before approving the Sales Order.

Hey @User_63KD7, Assuming you recorded the "Affiliate Receivable", when the cash is received, you will create a Journal with: DR: Bank | CR: Affiliate Receivable

Hey @A K M Farid, Natively, NetSuite doesn't support subsidiary-specific pricing. You would need a customization to support that.

Hey @BM136, Yes, there are a few ways to do that. Some customers ask to build a custom solution for that. There are also third-party tools that have such functionality, such as VersaPay.

Hey @User_ZD341, The easiest would be to create a custom workflow that would send the required emails before the Invoice Due Date. The sent email will be saved on the related Invoice to facilitate reporting and auditing.

Hey @User_63KD7, The questions you have aren't natively supported by the NetSuite Bank Reconciliation module. You would need to build a customization to support your business requirements.

Hey @Maria Gabriela Barbosa-Oracle, You may need a workflow with a script to make this work seamlessly. The solution would need to prevent the execution of the native Void Payment. The custom "Void Payment" would execute the custom workflow, and when everything is approved, another Workflow Action would auto-process the…

At this point, the best might be to open a Support Case with NetSuite and ask them to investigate. They have access to a replica account and can check the configuration and find the issue. Some of the things that I typically see missing for my customers didn't work for you. Without access to your account, I am making…

Hey @gbradley, The best option is to create a Workflow that would swap the form based on the transaction's Subsidiary.

I am not sure why the "Manage Intercompany Return Authorizations" never shows anything for you; it might be related to your Intercompany Configuration. In any case, let's try to solve the issue you have using a manual method. In Subsidiary B: Create a manual Purchase Order to Subsidiary A Reference the intercompany SO and…

There is no easy way to do that for the existing Sales Order. The only other way is to delete all original and incorrect transactions and re-create them, which isn't preferable, either. Mistakes happen, and using the Inventory Adjustment is the best option in this case. You can enter Memo/User notes on related…

Hey @Divya Unnikrishnan, You can create a "USD Reporting Parent" subsidiary that is on top of the INR subsidiary. This will facilitate the Consolidated Reporting both in USD and INR, and you can use Consolidated Exchange Rates to convert the INR to USD for reporting purposes. I recommend doing this first in the Sandbox.

Hey @GSONI, You should be able to do that via Inventory Adjustment. First, you can "deduct" the wrong SN, then "add in" the correct SN. Ensure that you apply the exact unit cost to the positive adjustment as NS used on the negative adjustment. If you're using the Average Cost, then you must date the negative on Day 1 and…

Hey @Valdi, The best practice is to edit the required forms and clear the labels of the line-level fields that you want to hide. That way, the field values are still populating in the back-end, not affecting system processing, but the fields are natively hidden from the UI/Form.