Tom Dalton · Owner · Silver Medal

The issue is when you select un-display on a child item, that option continues to appear on line. Customers can not purchase it- they get the out of stock message- However it is very frustrating for the customer to try to try an find a combination that works. Example- Item options Color, Red, Blue Size, S,M,L XL We…

Luke, did I say something about "days of development"? You lost me. T

Ohh, you said "days of development", I was referring to "quantity of enhancements". Is the number of enhancements the same or less than the previous release ....not were the number of days in development comparable between the two releases. T

I hope you're right and that its not just less bugs because there are less enhancements in this release and/or less intrusive enhancements. If this release has the same number of enhancements as the last one, then I'm both impressed and jealous that I was first in the last upgrade not first with this "less buggy" upgrade. T

I'm sooo glad that we weren't in the first group to get updated into v2009.1. Well, then again ...you have access to all of the cool new ecommerce features and we have to wait for them. -Tom

I am confused. What are all the cool, new e-commerce features you are referring to with this update? opps. sorry Bill. bad syntax. Here it goes again... <sarcasm>you have access to all of the cool new ecommerce features and we have to wait for them</sarcasm> Feeling "let down" by highly anticipated NS releases bring out…

It is very fast, but I already found some bugs when using NetSuite in Safari 4 (on an Intel Mac). The first one occurs when I refresh my dashboard reminders. It goes for 8 different reminders down to 2. Then I click on the home tab link (to reload the page) and it is back to 8 different reminders. Tom

I had a problem viewing our WebStore in Safari. I got this error.. Safari can’t open the page http://ourdomain.com because the server unexpectedly dropped the connection. This sometimes occurs when the server is busy. Wait for a few minutes, and then try again. I tried our WebStore in FireFox and it loaded fine. I…

Rob, are you using it on a mac? Did you test for the refresh-reminders bug that I mentioned? -Tom

We just got the email that says that we will have beta access on March 3rd. Does that mean that we will be in the first group to switch over to v2009.1? We shouldn't be in the first group. We had a large number of crippling defects that hit us in the last major update and we were in the first group to get updated and I was…

I did the java upgrade for Mac that came out today and I also updated my Adobe reader to v9.1.2. The problem seems to have gone away. Not sure which action was responsible for the fix. -Tom

It also has an issue with printing PDFs from the NS back-office. It opens PDFs elsewhere on the web without issues, but it says it can't find a "compatible application" when i try to print to PDF from a NetSuite SO or item fulfillment. T

The sneak peek that is out there is incomplete. A new one is going to be posted shortly. That statement gave me a glimmer of hope that the enhancements that are long over due and important to our bottom line were just around the corner, but after testing the beta for all the features that mean anything to our business…

The non-Beta version came out today. Anyone using it? -Tom

We added 4 of the top 8 most requested features 4 of the 8 most requested webstore features? The problem is that not all NS users that engage in ecommerce have used other platforms or are aware of how not being in Google images looses them sales every day that they aren't in there. IF I had a 20 minute conversation with…

trend graphs on the iPhone ...I'd vote for fixing the trend graphs first. I know this is a bit off topic from what Malin was saying, but I'll say it anyway. The NetSuite instructions say... Show Average. Check this box to display a dotted line in the trend graph, representing the rolling average of KPI data values. Average…

If the NetSuite "file cabinet" would offer the ability to upload any popular (and free) software to install & host it on the NS servers, then we could add one or two of the missing functions ourselves. For instance, it took zero money and about 1/2 hour to install the free forum software called "simple machines" into a…

The ecommerce edition's "SuiteBundle" includes "Customer product reviews" which is listed in the top 20 requests. It is crazy that it cost extra (IMHO) if you are a "site builder" subscriber then wouldn't you need this for your site? Plus, it is available for free on many of other ecommerce systems that cost pennies a…

Wow. I hope thats not it. There wasn't anything in there that we have been waiting for and we have about 167 open cases of which about 90% of them are enhancement requests and they go back to 2004. -Tom

- Microsoft Outlook We don't use it. We use macs. - BlackBerry integration We don't use a BlackBerry or an iPhone. We work in our office; not "on the go". - subsidiary-level budgeting I don't even know what that means. All we want is to be on top of the heap with our ecommerce features as that is what butters our bread.…

This navigation is also a broken feature in another area of NetSuite. The "show duplicates" results page is missing the "pulldown range selector". Sometimes it shows 2 or 3 hundred duplicates, but you can only see the first 40 or 50. You can reverse the sort order, but there is no way to see all of the matches because…

This feature is also causing problems for us. After converting an item, it has an expense account that is grayed out. It has the drop-down menu for COG, but the account listed in the grayed out expense account is missing from the COG pull-down menu. -Tom

Ditto ....but there was one feature we wanted ....the ability to convert non-inventory items into inventory items. We also filed many cases and lost about 20 or 30 hours of productivity and we are still dealing with broken features. I'm sure we will be compensated! Right? T

Snoggers, Yes, you will get more defects in the new release. I have learned that being "too patient" is a prerequisite to being a long term NetSuite customer. Most of the issues that we filed after v2008.2 are set to S3 (120 days to fix). We use mac and we now have to jump back and forth between browsers. We have one…

Google Chrome is now available for mac users (in beta form). Are any mac users encountering any issues using it with NetSuite? -T

What I am wondering is if QA has the ability to test these kind of features- do they have access to a gateway for CC processing? are they able to really test the system completely in regards to integrated shipping, credit card processing, Online bill pay, bank statement uploads, etc? I've also wondered if they aren't too…

Evan, With all due respect, I'm not inclined to Beta test for NetSuite. We haven't done radical changes to our account. Any changes to any forms were minor (like exposing a field here and there). We haven't written any SuiteScripts. So, because our account is basically "stock" ...our system should just continue to work…

We have the same problem today. I wish I could specify a preference in NS that would set us as the last group to take part in these "upgrades". Tom

Thanks for that Evan, but I often wonder if there is another "first group". Is there a first group that goes before your first paying customers? If so, how do they always seem to miss so many obvious issues? By obvious issue, I mean any issue that stops a basic business event from being possible. We found 3 issues in the…

Yes, if it was a rock solid product and I didn't do much customization. An example would be "quickbooks". Would I install a new version of quickbooks without "testing it"? Yes. My job isn't to test their software. My job is to use it and part of using it is keeping the latest version installed. It all comes down to the…