My Stuff
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more
No Limits. Just possibilities.
Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
Celebrate Your 2025 Community Recap & Achievements!
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Please note that on Friday, January 9, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 60 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Comments
-
I see but when the issue was brought to attention, we made sure to uncheck the box moving forward. However, the credit was still auto applied. I am still waiting for accounting to enter another credit to see if the adjustment I made earlier solved the issue
-
Yes, our accounting department is going to test and get back to me, i will update as soon as I hear something.
-
Based on the descriptions of the scripts/workflows I don't see anything that would trigger an auto pay
-
Yes, this is what's happening. The Box is checked. I am the admin here but I am very new. This company just impleneted NetSuite less than 2 months ago.
-
We have made sure it is unchecked since we noticed the issue, and it is still auto applying.
-
Also here is more info from one of our accountants about un-applying credits "Yes! I have done that a couple times now, unfortunately though if I already made the payment, it removes it from that payment and still shows the credit as open."
-
I will, thankyou
-
how do I reach out to them
-
I don't believe so
-
I will check when this afternoon when the user is back in office
-
Here is the admin view Here is the sales order under the accounting role that I need to add the button to
-
The proforma button is on a custom a form, I am not sure where the button is configured. I cannot find it, do you know away to search. Yes this role has full permissions No it is an accounting role, but needs the button No the role is not responible for creating this specific sales order
-
The role already has full permission for sales order
-
I'm not sure what you mean by access the record using the role account
-
I still need some help
-
the above is admin I'm looking to get the Proforma button added
-
Yes they are able to see them
-
Yes it is the same forms
-
I will try thankyou
-
These are the Criteria for the 2 saved searches