My Stuff
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 11, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 30 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
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Re: Case User Notes saved search missing latest notes from "some" cases
Thanks Michelle. I apologize for not responding earlier. I have been out. This solution looks good enough that I am asking the users to regression test it. I am hopeful, I will be able to mark this l…1 -
Re: Reset Sales Order Status to Pending Billing
Thanks Shamaine. I will firm up our "process" to ensure we prevent the status changing to Billed until appropriate. Appreciate the help.1 -
Re: Case User Notes saved search missing latest notes from "some" cases
Thanks, I updated the start of my last reply and provided more detail.1 -
Reset Sales Order Status to Pending Billing
I have looked in SuiteAnswers and searched the User Group but can't find my answer. My user does not know what happened (of course) but we are a Software company that provides some of our produc…3 -
Re: Case User Notes saved search missing latest notes from "some" cases
WOW, what a way to stay with me through this exercise. You have been thoughtful and patient. While "older" notes are no longer returned I am still battling to return all Open Cases and thei…2
