Discussions
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more
Cancel RMAs using Workflows
Hi - I am looking to create a workflow that would cancel customer RMAs that are 'pending approval' and have expired.
I have created a workflow with the below parameters and have tested it and see the activities log as being successful, but its not changing the record as desired.
Summary fields
Record Type: Transaction
Sub Types: RMA
Initiation: Scheduled
Saved Search Filter: Desired saved search ... confirmed there are results in the saved search
I have it set to execute as Admin, release status set to Testing and enable logging.
For the actions, I have the following parameters for State 1 (the only state):
Tagged:
0