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Landed cost showing up in the wrong category

edited Jun 2, 2025 2:23PM in Social Groups

We set up landed costs for Product Shipping and Printing/Conversion a few months ago per the help articles. The Printing/Conversion category works appropriately by charging/crediting the Landed Costs account that we created for it. For some reason, when we charge to the Product/Shipping landed cost category - it charges/credits the Landed Costs Contra account we had created (not sure why we created that).

If i compare their item records under Other Charge for Purchase - Product Shipping Cost, it is set up identically to the Printing/Conversion charge we created. Both have default expense accounts of our 55000 Landed Costs.

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