megaphone
Update your Profile with your Support type to get your Support Type badge.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Stay in the know of how NetSuite can help grow your business with our guides, webinars, and events. Subscribe Here
What Topic Should We Cover Next? Your idea could be our next feature—drop your suggestion now!
No Limits. Just possibilities. Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Discover what's next at SuiteConnect Tour 2026.
Try Intelligent Payment Automation – Fee Free For Your First Month For more information, visit this thread.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.

Discussions

New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.

An unnecessary Undeposited Funds line on the Deposit page

We have an unnecessary Undeposited Funds line from a journal entry transaction on the Deposit page (Transactions > Bank > Make Deposits) .

The debit amount = 608.80 with account = 12140 Undeposited Funds journal line was entered for balancing our account within the 2020 year. I found this article about the Cash Back option which can remove this transaction from the deposit list.

https://netsuite.custhelp.com/app/answers/detail/a_id/7575

However, we cannot use this feature due to our account will be unbalanced. We tried to create additional journal entry with amount 608.80 in a CREDIT column but this transaction didn’t appear in the deposit list:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 1 (Jan-Mar 2026)

This Week's Leaders

This Month's Leaders

All Time Leaders