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CX Apps
Discussion List
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unable to delete user defined name styleSummary: I am able to delete the content inside a country section such as first name, last name but can't delete the whole user defined country Content (please ensure yo… -
How to resubmit resolution request event from CDMHi, We have CDM (OSC) connected to OIC and we have subscribed to "Resolution Request Business Event" from CDM. So when ever merge happens in CDM, OIC will receive the me…
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how to find trigger for the below action i explained?My question is scenario. I have one standard object , name account . I have two fields - one is country - list of values second one is state - dynamic choice list if we …
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Is it possible to create a signable document using the CX Sales Mobile AppWe are looking for a way to create a contact in the CX Sales Mobile App and confirm the given information by signing them. Does anybody know a way how that could be acco…
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gpscrm
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Importing Data - consequent behaviorAfter invoking service started, import data from app to product is started. In response get status code "201Created" and response body same as request body. Immediately …
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A customer wants to map 10 crm lisenses to 20 users. Is that possible?"'Company X' has 10 connected user licenses, which we intend to roll out to various users. We need guidance on how to go about mapping of the 10 licenses to 20 users who…
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I don´t know if the functionality of Manage Integration with Oracle Verificatio has some extra cost.Hi I would like to know if the functionality of Manage Integration with Oracle Verification Services has some extra cost or licence. I attached the document with the scr…
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You cannot select this sales stage ErrorHi, When I'm trying to change sales stage from approval to closed, it changes the win probability correctly as per the sales stage setup , but it doesn't change the stat…
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Pulling Historical Record DataHello everyone! We are trying to figure out how to pull a specific set of data from the Reports and Analytics module of Oracle CX Sales. We want two separate analysis: O…
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CX Sales error reports - download in a bulkHello, I am working in Eloqua with the CX Sales app. I am interested in downloading the error reports in a bulk from Eloqua for actions in the integrated CX Sales app. I…
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Impact of using separate reference sets for location and COMMON for other workforce structure dataSummary: Please let me know if there would be any impact of using separate reference sets for the two Countries and COMMON set for Jobs, Departments and Positions Conten…
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CX Sales - Permission to edit fixed choice listHi, is it possible to give users permission to edit fixed choice lists without giving them the admin privilege?
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it is possible to include the CX module in the OTBI?Summary: It is possible to include the CX Module in the OTBI since CX have a separate UI from the Oracle? Content (please ensure you mask any confidential information): … -
Retrieve ISP information from InsightI am currently in the process of generating a report that provides insight into the Internet Service Provider (ISP) information associated with each email send on a mont…
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Sync eloqua cx sales - Priority modeHi, I cannot find anything about a quicker sync than the standard 15 minutes sync between CX Sales and Oracle Eloqua. Is there also a priority mode (or work around) avai…
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Need Documents to enable SSOWe want to enable SSO in Oracle CX Sales Cloud & Eloqua. Our Identity Provider is Microsoft Azure. Can you help with some solution articles. Thanks -
How to Migrate Application Composer objects/pages between instancesHow to Migrate Application Composer objects/pages between instances Summary: We have created few custom business objects and validations via integration to a custom busi…
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Information about Responsys APIs call limitHello, We would like to know the call limit on the Responsys APIs when we authenticate with a JWT token from our app. More precisely, we want to know the call limit on t…
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Can we Increase the maxBatchSize limit?When we make an invoke request in CX Apps, there is a limitation on the maxBatchSize parameter (which indicates the maximum number of records that can be sent in a reque…
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Is it possible to increase the maxBatchSize limit?Customer asked in the SR and support asked to redirect the question here: "When we make an invoke request in CX Apps, there is a limitation on the maxBatchSize parameter… -
Is there any way to enable CC field into Customer PortalWe want to enable CC field into Customer portal: https://itshelpdesk.custhelp.com/ so that Customer can keep others also who are interested to know the update of ticket.
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Token getting UnauthorizedWe are trying to connect our app and we keep getting unauthorized for the token. That's our payload (we did remove sensitive data): import axios from "axios"; import cry…
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Changing 'Change History' LabelWithin several of our objects, we are auditing several fields that are reported within the Change History tab. Recently we had a request from the business to change the …
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Not getting manually entered data inside service invocation callHow can we access manual input data that is entered in the configuration page inside the request made by a service invoke call? We thought of saving that manual input da…
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ProductExportEndpoint returns status 500 "Please contact Responsys support team"Hi team, I'm implementing invocation without data. ProductExportEndpoint returns status 500 message "Responsys failed to process the request at this time due to internal…
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[Responsys CX App] Metadata do not responseHi Support, We want to get metadata by call postMessage: { amsAction: 'metadata'} In the browser log, we can see the AMS log but nothing reponse: Could you please let me…
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I can't install my app on ResponsysHello experts, I'm trying to install my app on a Responsys account with the new settings, this Responsys is on OCI, it's an Enterprise version. I added this account's te…
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Token generation for accessing content library folderWe have ability to generate access token for App to AMS communication https://docs.oracle.com/en/cloud/saas/marketing/ams-develop/Developers/ams/authentication.htm#Appto…
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Service unavailable, ssl expiredHello community, I am unable to access ams https://ams.oraclecloud.com/ams/login. When trying to log in I'm getting an invalid SSL certificate message, with an expired d…