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CX Apps
Discussion List
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Need to populate all the details of account on approval notification in CDMHi, In the current object workflow configuration, Only object type and object name are viewed on approval notification in CDM. I was wondering if there is a way to popul… -
Recommended geographySummary: We are from Brazil and we have a project that has other countries. Therefore, we need the most up-to-date geography. What would be the recommended geography for…
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Unable to find custom child object in desktop pageUnable to find custom child object in desktop page. We have a custom object under Accounts in sandbox but we are not able to make it visible in CDM organization page. Wh…
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Use RPL within a CX App action step in ResponsysHello Everyone! We are in the process of developing a CX App for Responsys. Our use case requires to render personalization within the text before it is sent to the App …
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Redwood UIHi, is the Redwood UI installed by default in 24C or 24D upgrades? Thanks for your help.
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How HCP is maintained in Oracle MDM. Please let us know of any document regarding the same.How HCP is maintained in Oracle MDM. Please let us know of any document regarding the same.
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Not able to find the losing record's source system and source system reference valueWe have three parties with three source system and source system references. After merge, the master party retains all these three source system and source system refere…
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What is the Impact for Business if we delete the current Geographies and import new GeographiesCurrently in the system Geographies were created manually. Business want to delete the current Geographies in the system and then they need to import the Geographies. Ne…
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For automerge,is there any way to view the outcome of the merge before the records are merged?For auto merge records, is there any way to view the outcome of the merge before the records are actually merged? Or can we approve/reject the automerge records before t…
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How to create a duplicate resolution request via rest api?How to create a duplicate resolution request via rest api? Currently we are using this post command:crmRestApi/resources/11.13.18.05/resolutionRequests with the followin…
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What roles are required to navigate to business process composer? Not able to see it in sandboxWhat roles are required to navigate to business process composer? Not able to see it in sandbox.
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How to validate cpq quarterly schedulePlease your help to provide step by step where to find out what is the current CPQ quarterly schedule? can we find it in the console?
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Oracle sales planning errorHello every one. When enteringr the Sales Planning application Service: Enterprise Performance Management Enterprise Cloud Business Process: Planning Version: 24.04.76 a… -
unable to delete user defined name styleSummary: I am able to delete the content inside a country section such as first name, last name but can't delete the whole user defined country Content (please ensure yo…
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How to resubmit resolution request event from CDMHi, We have CDM (OSC) connected to OIC and we have subscribed to "Resolution Request Business Event" from CDM. So when ever merge happens in CDM, OIC will receive the me…
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how to find trigger for the below action i explained?My question is scenario. I have one standard object , name account . I have two fields - one is country - list of values second one is state - dynamic choice list if we …
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Is it possible to create a signable document using the CX Sales Mobile AppWe are looking for a way to create a contact in the CX Sales Mobile App and confirm the given information by signing them. Does anybody know a way how that could be acco…
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gpscrm
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Importing Data - consequent behaviorAfter invoking service started, import data from app to product is started. In response get status code "201Created" and response body same as request body. Immediately …
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A customer wants to map 10 crm lisenses to 20 users. Is that possible?"'Company X' has 10 connected user licenses, which we intend to roll out to various users. We need guidance on how to go about mapping of the 10 licenses to 20 users who…
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I don´t know if the functionality of Manage Integration with Oracle Verificatio has some extra cost.Hi I would like to know if the functionality of Manage Integration with Oracle Verification Services has some extra cost or licence. I attached the document with the scr…
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You cannot select this sales stage ErrorHi, When I'm trying to change sales stage from approval to closed, it changes the win probability correctly as per the sales stage setup , but it doesn't change the stat…
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Pulling Historical Record DataHello everyone! We are trying to figure out how to pull a specific set of data from the Reports and Analytics module of Oracle CX Sales. We want two separate analysis: O…
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CX Sales error reports - download in a bulkHello, I am working in Eloqua with the CX Sales app. I am interested in downloading the error reports in a bulk from Eloqua for actions in the integrated CX Sales app. I…
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Impact of using separate reference sets for location and COMMON for other workforce structure dataSummary: Please let me know if there would be any impact of using separate reference sets for the two Countries and COMMON set for Jobs, Departments and Positions Conten…
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CX Sales - Permission to edit fixed choice listHi, is it possible to give users permission to edit fixed choice lists without giving them the admin privilege?
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it is possible to include the CX module in the OTBI?Summary: It is possible to include the CX Module in the OTBI since CX have a separate UI from the Oracle? Content (please ensure you mask any confidential information): … -
Retrieve ISP information from InsightI am currently in the process of generating a report that provides insight into the Internet Service Provider (ISP) information associated with each email send on a mont…
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Sync eloqua cx sales - Priority modeHi, I cannot find anything about a quicker sync than the standard 15 minutes sync between CX Sales and Oracle Eloqua. Is there also a priority mode (or work around) avai…
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Need Documents to enable SSOWe want to enable SSO in Oracle CX Sales Cloud & Eloqua. Our Identity Provider is Microsoft Azure. Can you help with some solution articles. Thanks