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CX Apps
Discussion List
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Parent Partner Inactive can we create Partner Contact on Child PartnerHi, I have a question where in case if Parent Partner is Expired or Inactive can we update child Partner or Can we create Partner Contacts and Partner Contact Accounts o… -
How to configure the different artificial intelligences in right nowRightNow and the use of AI for incident management, beyond the functionality I am interested in knowing requirements for example to configure them, steps if an extension…
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I need to create chat route for wcfsI have 2 components with 2 distinct rule flows, each one needs to go to a specific queue in RN. So far I have not been successful in creating these rules in Engagement S… -
What is the relationship code of contact relationships?What is the relationship code of contact relationships? In the UI we saw 'Person who is a contact for an organization', 'Organizations which have contacts' as relationsh…
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Program created in Responsys blocks the sending element of WhatsAppHi guys, We've created a program for triggering WhatsApp messages using Infobip. In our tests, the messages were sent normally, but when we published the complete rule, …
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Issue Saving Configuration in an Oracle CX Apps Iframe - 401 "Unauthorized" error appearsHello team, We are integrating with CXApps, and we are encountering difficulties when configuring a service through the iframe provided by our API, which is invoked by t…
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Production Requirement : How To Enable "Address Line 3" field In Supplier Address Page ?Summary: Hi Team, We are unable to view the "Address Line 3" field in the supplier address page, however we do capture the "PO BOX" number in the "Address line 3". Could…
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Do not see option to Bulk Import translations for ERP LookupsDo not see option to Bulk Import translations for ERP Lookups For Manage Common Lookups, from backend table, we see language column. Is there a way to load lookup value …
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Business Card Scanner for Accounts in CX Sales Mobile AppHi, how can we enable the business card scanner funcionality in the "create Account" dialog, to create an account in the app? As far as I am concerned only leads and con…
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custom object Migration from instance A to instance BCustomer is looking for migrating custom object form one instance to another instance. currently, all custom objects are located at instance "https://fa-ewab-test-saasfa…
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Need to populate all the details of account on approval notification in CDMHi, In the current object workflow configuration, Only object type and object name are viewed on approval notification in CDM. I was wondering if there is a way to popul…
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Recommended geographySummary: We are from Brazil and we have a project that has other countries. Therefore, we need the most up-to-date geography. What would be the recommended geography for…
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Unable to find custom child object in desktop pageUnable to find custom child object in desktop page. We have a custom object under Accounts in sandbox but we are not able to make it visible in CDM organization page. Wh…
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Use RPL within a CX App action step in ResponsysHello Everyone! We are in the process of developing a CX App for Responsys. Our use case requires to render personalization within the text before it is sent to the App …
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Redwood UIHi, is the Redwood UI installed by default in 24C or 24D upgrades? Thanks for your help.
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How HCP is maintained in Oracle MDM. Please let us know of any document regarding the same.How HCP is maintained in Oracle MDM. Please let us know of any document regarding the same.
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Not able to find the losing record's source system and source system reference valueWe have three parties with three source system and source system references. After merge, the master party retains all these three source system and source system refere…
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What is the Impact for Business if we delete the current Geographies and import new GeographiesCurrently in the system Geographies were created manually. Business want to delete the current Geographies in the system and then they need to import the Geographies. Ne…
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For automerge,is there any way to view the outcome of the merge before the records are merged?For auto merge records, is there any way to view the outcome of the merge before the records are actually merged? Or can we approve/reject the automerge records before t…
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How to create a duplicate resolution request via rest api?How to create a duplicate resolution request via rest api? Currently we are using this post command:crmRestApi/resources/11.13.18.05/resolutionRequests with the followin…
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What roles are required to navigate to business process composer? Not able to see it in sandboxWhat roles are required to navigate to business process composer? Not able to see it in sandbox.
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How to validate cpq quarterly schedulePlease your help to provide step by step where to find out what is the current CPQ quarterly schedule? can we find it in the console?
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Oracle sales planning errorHello every one. When enteringr the Sales Planning application Service: Enterprise Performance Management Enterprise Cloud Business Process: Planning Version: 24.04.76 a… -
unable to delete user defined name styleSummary: I am able to delete the content inside a country section such as first name, last name but can't delete the whole user defined country Content (please ensure yo…
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How to resubmit resolution request event from CDMHi, We have CDM (OSC) connected to OIC and we have subscribed to "Resolution Request Business Event" from CDM. So when ever merge happens in CDM, OIC will receive the me…
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how to find trigger for the below action i explained?My question is scenario. I have one standard object , name account . I have two fields - one is country - list of values second one is state - dynamic choice list if we …
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Is it possible to create a signable document using the CX Sales Mobile AppWe are looking for a way to create a contact in the CX Sales Mobile App and confirm the given information by signing them. Does anybody know a way how that could be acco…
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gpscrm
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Importing Data - consequent behaviorAfter invoking service started, import data from app to product is started. In response get status code "201Created" and response body same as request body. Immediately …
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A customer wants to map 10 crm lisenses to 20 users. Is that possible?"'Company X' has 10 connected user licenses, which we intend to roll out to various users. We need guidance on how to go about mapping of the 10 licenses to 20 users who…