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CX Apps
Discussion List
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I can't install my app on ResponsysHello experts, I'm trying to install my app on a Responsys account with the new settings, this Responsys is on OCI, it's an Enterprise version. I added this account's te… -
Token generation for accessing content library folderWe have ability to generate access token for App to AMS communication https://docs.oracle.com/en/cloud/saas/marketing/ams-develop/Developers/ams/authentication.htm#Appto…
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Service unavailable, ssl expiredHello community, I am unable to access ams https://ams.oraclecloud.com/ams/login. When trying to log in I'm getting an invalid SSL certificate message, with an expired d…
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Error 404 in configure the AppHello community, I'm getting an error message after installing my app on Responsys, and when i try to configure this app i get another error message: But, when I call th…
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Issue exporting data out of a product endpoint (EmptyResultDataAccessException)Following the documentation to export data from a product endpoint, we are encountering the following exception response. This is repeatable for any new product exports …
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Passing custom values in service saveconfigurationHello gurus, I'm developing a CX app and, beyond product metadata, On the service configuration form, we need to provide a few manually entered values (please check the …
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Clarification about dataSet formatHello as we know, the invoke service response send back to the app the payload with or without data. In our case, we are receiving the payload with data and its dataSet …
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429 Too Many RequestsI'm seeing this return code 429 Too Many Requests: [{"count":0,"errorMessage":"API_LIMIT_EXCEEDED","items":null,"release":false}] I think the API endpoint that's being i…
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Field Metadata Request Returns 405I'm trying to obtain field metadata from an AMS configuration iframe, but when making the request it sends back a payload indicating an http 405 response. Example produc…
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Clarification on action service create URL response payloadsHello, from the official doc we have that the app can reply with Furthermore, we also have the following: that are the mandatory fields needed by AMS In conclusion, we h…
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how to filter received metadata for action serviceHello, during the action service configuration process, when AMS calls the service configuration URL, the "custom app" execute in sequence two POST calls (via postMessag…
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Responsys does not call Invoke URLHello community, I'm creating an application, I followed all the steps in the documentation, but when requesting the service invocation, when I test the application's ex…
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Mark only few contacts from a batch in CX App as completedHi, we have a CX App for Responsys Program where processing one contact can either be instant, take several minutes or even hours. The application creates a request for …
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Got bad request on productImportEndpoint and onCompletionCallbackEndpointHi expert, We had one cx app, it worked fine on i9 instance. Now we clone and install it on generic instance(OCI) but it not work. When AMS invoke service, we start to c…
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getting 401 – Unauthorized calling Invoke callbacksHi, We are trying to call two endpoints after Invoke: productImport and onCompletion but we are getting 401 – Unauthorized response. Invoke data (from AMS/Product): Requ…
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500 Internal Server Error : Responsys failedHello, I am currently working with InvokeWithoutData and testing ProductExportData and ProductImportData. I am getting an error 500 Internal Server Error: Responsys fail…
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ProductImport Call - Customer has proceed to the next stageHi Team, Is it possible to do a ProductImport call, if the customer has proceeded to the next stage? For more information please check the below image, Please let me kno…
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Unable to create app whitelistHi Community, I'm creating an app, and I wish promove him for CA, but i'm unable to promove because when I try create an whitelist the field are uneditable, and this won…
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Output ParametersHello, I currently need two fields from the marketer's list. Mobile Number and Mobile Country. My app currently gets the input parameter but I am confused on what the ou…
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How does the AMS Function 'Close' work?Hello, I have been able to configure majority of the Ams to talk to my application and Responsys, however I am not understanding what the close feature is. Is this to cl…
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Is source code for a sample Responsys app available?https://learn.oracle.com/ols/course/cx-marketing-app-developer-framework/37002/67398/105159 I noticed that around 4:20 in the above video training, the narrator mentione…
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Custom Event vs Filter issue for custom app integrationHi, I noticed two different behavior in the invoke Url when the entry point is a Custom Event or a Filter in Responsys. When I use a filter, the records advance the prog…
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How to distinct PL, PETs and EVT element in payload of fieldsIn service configuration with postMessage is get payload with objects as array of PL. PET and EVT fields. Example payload (shorted) is on bottom of this post. How to dis…
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Problem with getting available fields (fieldsMetadata)When showing service configuration page, using postMessage we get fieldMetadataEndpoint (amsAction:'metadata'), and from endpoint received in response using postMessage …
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What´s happen when the Responsys invoke to the application and it is not available?Hi everyone, We have some questions: What´s happen when the Responsys invoke to the application and it is not available? What´s happen with the enactment in the stage "A…
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Problem with exporting data when used input parametar from PETIf in service configuration for input parameter set field from PET table invoking without data (export) doesn't work: Status code: 500, Internal Server ErrorResponsys fa…
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How to fix program got blocked stage issueHi support, I have create app and run it in program. When program running, it got blocked stage as below: When program run, the product call app for invocation, then app…
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Geting an 500 Error on Selecting the App ServiceAny Suggestions? how to trouble shot this one. No entry in AMS logs or the app logs.
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The enactment is stuck at application level at "Current"Hi All, We have a problem. We set up the stage "application" and publish the program. We invoke to program, the enactment go to stage Application and invoke the applicat…
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Error to Validate or Publish ProgramHi All, The customer has an error when try to Validate or Publish after to setup the stage Application. * Setup the stage Application: 2.Click "save 3 . Click "Validate"…