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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Responsys
Discussion List
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How Send time Optimizatin Works?Hi Everyone, Send time optimization is a feature in Responsys which will be used to identify best time to send a Campaign. This time will be different for each profile l… -
Cannot Select SQL view in Scheduled filter or view in Program DesignerHi all, Good Day! Could you please help me with the following. We have created SQL view that is supposed to be the segment that we will be using in our automated program…
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Program timer - 3 days but launch at a different timeI'm creating a program with an email series, but the 2nd and 3rd in the series will launch at different times than the initial email. So the initial view is scheduled at…
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Product Deep Dive: Rich PushProduct deep dive on Rich Push. View Video
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How Setup Short Code in Responsys?Hi Community, I'm configuring short code in Responsys, but in brand management, I see this screen, someone know where I can find this informations? I need to request to …
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How to view/show all data in the online version?Hi all, We are building an abandoned cart program in Responsys so when we receive the email launched by the event the data is OK but the list of products disappears when…
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Entry tracking variables and IF statementsHi all, I'm looking to use some of the entry tracking variables from my program in an IF statement in an attached campaign. Please advise if / how this can be done. My I…
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Insert data generated in an email into a list as a logIs there anyway we can 'SET DATA' from inside a RPL loop in a template to a list or table ? Basically we are generating user codes (printed in the email template & sent …
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Responsys - Invalid CertificateHi, I am renewing my ssl but when i upload it it sys invalid certificate. i've checked ssl validity using the link https://www.sslshopper.com/certificate-key-matcher.htm…
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Engagement FiltersHey guys, need quick help! I'm trying to create mutually exclusive and unique filters for an engaged audience on Responsys. Can you guys validate and verify if the condi…
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Manipulating date in RPLHi, I would like to know if it is possible to manipulate date with RPL, just like it can be done in other languages, such as SQL when we use sysdate and we can obtain ot…
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Email images not displaying in Hotmail/Outlook Live - new beta version?This week we have been getting complaints that our images are not being displayed in our Responsys emails when delivered to Hotmail accounts. Does anyone know what has c…
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SMS AggregatorsHi team, What is the difference between the following terms. I can understand that those MT messages are one way message. I want to know the difference in terms of servi…
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Date comparison in RPLHi, We are trying to compare two dates using RPL. The documentation says that this can be done; however, we couldn't find the correct syntax to do it. Anyone knows how t…
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Loop data in subject lineI am working on a transactional email where each record will exist multiple times in a data source. CUSTOMER_ID_REQUEST_IDREQUEST_DATEREQUEST_TYPE1111111110000110/1/2018…
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Getting Your Product Information: RPL makes it simpleIn the position I’m in, I’m often asked to “Translate” our older method of Built in Functions into the new RPL for workbook. Often this is because our customers have bee… -
Responsys - AWS Redshift?Does anyone have experience or know of a case of integrating Responsys and AWS Redshift? What was the use case and any limitations?
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Responsys Content useHi, Can anyone let me know the correct answer for the question below? In every email, your client wants to provide a link so customers can download their latest menu. Th…
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What Do You Think of Responsys Audience Designer?Please provide your feedback about the new Responsys Audience Designer. For example, "I like the new UI, but could you allow shrinking of the filter icons in the design …
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RRT - product details missingHi Insiders, We are facing a weird issue in RRT. Say like if we abandon 4 products in the cart, only 3 product details are getting stored in the PET table. One of the fo…
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Frequency GovernanceHi I've been working on a Frequency Governance Report that will track the performance during a give week for everyone that received: 1 campaign and opened 1 time In a gi…
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Rapid Retargeter - Identify Visitor by LoginHi community, I know that RRT (Rapid Retargeting) works dropping a cookie and criptophing in hash a user e-mail, but I'd like to know if we can take RRT actions with a u…
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how are you creating your forms in Responsys?hello all, i'm curious if anyone of you here are actively using the forms inside responsys? i have spent many hours trying to make sense of the form features but they se…
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Direct Connect / BYOA documentationHi Community, Someone know where I can find BYOA, SPAN or Direct Connect documentation? I'm implementing BYOA to my customer, he is a telco, the documentation that I fin…
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Multiple campaigns in a program - one I want to throttle the releaseGood afternoon I have multiple campaigns in a program - I want to throttle the release of one of them to 5,000 per hour. I tried to set the throttle in the workbook but …
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Eloqua setup guideHi all: Do you have any setup guide for Eloqua? Thanks in advance
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Difference between two dates in RPL?Hi, Is there any way, using RPL, to output the number of days between two dates. Say ${stay_date} is 5 days in the future. I want it to calculate the difference between …
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Does GET DATA in Responsys Programs only work with entries from Custom Events?Hi all, we're starting to use GET_DATA to pull in valuable logging data for our Responsys programs (we're setting other PET table fields with data so we can use it for l…
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Limit string lengthHi, Anybody knows how to truncate length in a string? Let's say limit to X characters. Something like ${subject_line?} Thanks.
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Anyway to force send order?Is there anyway to sort an sql or filter to send to specific people first? Using responsys. Example: jason - football roger - tennis callum - football henrik - tennis bo…