To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Sales
Discussion List
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Workspace publish takes 14+ hoursSummary Is it expected?Content Hi, Every time we make a change in workspace (e.g. enable an attribute), it takes long time (14+ hours) to complete publish. Is it expecte… -
Limitation - Resource Users RESTSummary cannot update Resource Role AssignmentsContent Hi, In the Resource User REST API (/crmRestApi/resources/11.13.18.05/resourceUsers), PATCH/POST/DELETE are not sup…
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Sample file for ResourceUser.csvSummary Sample file for ResourceUser.csvContent Hi Team, I need to upload existing employees as resources. Is there any sample ResourceUser.csv available? Also, can some… -
Roles for OSN AdminContent Hi, Please suggest the role or configuration required to be OSN Administration User. Thanks -
Tasks not shown in BPM worklistSummary Tasks not shown in BPM worklistContent Hi, I have tasks assigned but when I navigate to BPM worklist not able to find anyone. Is there any setup/configuration ne… -
Edit Pages in Visual BuilderSummary Available on 20B?Content Hi, I saw the attached screen in 20B extension document. Do we have any pages enabled for VB Studio extension? Thanks, Adam
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OR operator in REST API for GET operationSummary OR Operation in GET REST APIContent Hi There, I am implementing a REST API GET to fetch the contact data from contact object. Trying to use "or" operator in GET …
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Text field value Disappearing/VanishingSummary Text field value Disappearing/VanishingContent Hi All, There is a text field in the opportunity record in which on entering the value in the text box the value w…
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Phone available for Resource Object in CSA?Summary Phone available for Resource Object in CSA?Content Hi, I don't see phone field listed in resource object in CSA. Please refer to the attached screen for details.…
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How to import the custom Child object for multiselect choicelistSummary to update the multi-select choice list fieldsContent Hi, I want to import a custom object record to update the multi-select Choice list but import is failing.I t…
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Eloqua vs Responsys integrated with CX Sales CloudSummary Differences between Eloqua and Responsys integrated with CX Sales CloudContent Hi all, Do you know the differences between Eloqua and Reponsys integrated with CX… -
Need confirmation - Impersonation/Proxy UserSummary Does it support SSO?Content Hi All, Can you confirm if Impersonation supports SSO? Here is what I observed, If I login with FA local pwd, I can use 'switch to' t…
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How to create dropdown field for knowledge articleSummary Dropdown field for a knowledge articleContent Hello, As per customer requirement they wanted to show a LOV field on knowledge articles. How can we create a dropd… -
Sales – CX Sales 20C-D Updates for CDM and Platform, 23 July 2020, 8 a.m. PT - Submit QuestionsContent Submit your questions for the Sales – CX Sales 20C-D Updates for CDM and Platform session to have them answered during the live event. Post your questions by pos… -
Fusion Applications Cloud Using Chrome BrowserSummary Changed behavior to enforce more privacy-preserving defaults for SameSite cookiesContent As of 14 July 2020, the Chrome browser cannot open external application … -
Actionable Infolets for effective and efficient task-based processesSummary We highly recommend use of Actionable Infolets for greater productivity and more successful users.Content Actionable Infolets make it quick and easy to perform c…
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Need Confirmation - CSM doesn't page composer items on role level?Summary is it supported yet on 20B?Content Quick question - For personalization configured on job role level with page composer, are they supported in CSM migration as o…
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Login | Default | Filmstrip | SelectionSummary The ability to default a filmstrip selection upon loginContent Question: I would like to set the ability for my user base to be defaulted to a Filmstrip location… -
Expanding the Sales Lead Product in Sales Lead to Show more productsSummary I want to show more products in sales lead product section.Content I want to show more than 2 records in lead products in UI (shouldn't have a scrollbar and shou…
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How to import Home Phone NumberSummary I'm unable to import Home Phone Number using File importContent Hi, I'm not able to import Home phone number which is available in UI. Version 20A -
Question about retrieving the Sales Account Resource by GroovySummary Retrieve Sales Account Resource Name by GroovyContent Hello all, I have a question about Groovy and was thinking maybe someone from this forum can think along wi…
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Create Page Entry with Link Type 'Dynamic URL'Summary Web Application doesn't showContent Hi, As per the below steps from configuration guide, I create an application, but I cannot see it on the page entry definitio…
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Sales – Workspace for CX Sales - Office Hours, 30 July 2020, 8 a.m PT - Submit QuestionsContent Submit your questions for the Sales – Workspace for CX Sales - Office Hours session to have them answered during the live event. Post your questions by posting a…
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How to capture Error codes in the responseSummary How to capture Error codes in the responseContent Hi All, We are calling a web service and trying to catch the response. If the web service is successful the res…
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Does workspace search support private activity?Summary java error when opening private activity not owned by login userContent Hi, In workspace, I can search private activity (11032 in the attached screen) owned by M…
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Dynamic LayoutsSummary Dynamic Layouts quantityContent Hi all, Do you know how many active Dynamic Layouts can be created without affecting performance or usage? For example, at the mo…
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Number of Sales Cloud Users w.r.t LicensingSummary Need to know the way to identify active users so that we can check that it does not exceed the agreed limitContent We want to know how we can extract the data fo…
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Data Extract Limit in BIP ReportSummary We are having BIP report of Account to prepare a data load file for Eloqua. We need to know, is there any size limit in number of rows should be extracted from B…
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Sales Campaign cannot be delivered to @gmail.comSummary DMARC policyContent Hi, Emails launched from Sales Campaign cannot be delivered to gmail.com, but works for company domain (e.g. @abccompany.com). Here is the bo…
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Authentication Failed 'Oracle CX Mobile issue'Content Dears, We are trying to access the Oracle CX Sales application and we type the host URL and the credentials but we get the authentication failed error message, H…