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Sales
Discussion List
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How to Personalize the Standard Message that send Oracle When I create an activitySummary: I want to personalize the standard message that are send Oracle when an user create an activity Content (please ensure you mask any confidential information): I… -
Modifying users in bulkSummary: We have a requirement to modify first name and last name of all the users in OSC application. we thought of using export and import management, However we have …
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On User level, Revenue lines needs to be updatable and read only.Hi Team, I am working in the Sales Cloud, Configuring multiple pages for approvals and those pages depend on multiple fields and User basis. Meanwhile, I got a requireme…
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Are Custom Field Values from Custom Objects stored in PageFlowScope Variable? How can I access them?Summary: Getting Custom Objects Custom Fields Values from PageFlowScope Variable Content (required): Hello, I added an OTBI analysis to a custom object details page (Ana… -
Partner Table (ZPM_PARTNER_PROFILES ) is not return Primary contact detailsSummary: I am using ZPM_PARTNER_PROFILES table to fetch partner primary contact detail. But it is not getting any field to check partner primary contact detail. select *…
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23C upgrade issue impacted custom layout for Account objectSummary: 23C upgrade issue impacted custom layout for Account object Content (please ensure you mask any confidential information): Hi All, We have observed that post 23…
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Why can't I add the field existing in Adaptive Search in my Nested Entities?Summary: I am adding a field that is part of an object but it doesn't appear in the response. Content (please ensure you mask any confidential information): Version (inc…
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Can we include a Hyperlink in Display Label of Fixed Choice List Field?Need to include a Hyperlink in Display Label of Fixed Choice List Field.
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CX – How Generative AI Will Change Customer Experiences ForeverWhen: Dec 6, 2023, 9:00 AM – Dec 6, 2023, 9:45 AM (PT) Location: Register for Event Description: Get Ready for the Next-Gen Customer Experience With Rob Tarkoff, Executi…Elise Hymes - Oracle CX-Oracle 71 views 0 comments 0 points Started by Elise Hymes - Oracle CX-Oracle -
How to create multiple records using Rest API in single payload for Custom Object?Summary: We have created a custom object and we are trying to create multiple records using the Rest API. We have checked this document "REST API Batch Processing To Cre…
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Where would I find the log files in our Fusion CX Sales instance?Summary: Looking for diagnostic/incident logs Content (please ensure you mask any confidential information): Hi all, During code development today I got an error message…
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Using Score/Results of Assessments to Update Opportunity FieldSummary: Our organization would like to use the assessments capability on the opportunity object to prompt the user to answer a series of questions, which will then calc… -
Contact Point Unique ID Groovy Custom CodeGood morning, We want to make the Contact Point ConflictID field unique and non-repeatable, using Groovy code for this. But searching, we couldn't find how to do it. The… -
Post text data to CLOB fieldSummary: Hi Team , Would it be feasible to post text data (without base64 encoding) to CLOB field and handle it via custom code/config to convert to base64? TIA Content …
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How to call custom messages in groovy?Summary: We defined custom messages in Manage Message setup task. We need to display the message over UI Content (required): When certain condition fails, we need to thr…
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Migration of SRs from Salesforce CRM to Next Gen Help DeskSummary: Is it possible to Load history data from legacy (Salesforce CRM) to Next gen Help Desk ?
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Is CREATOR_PARTY_ID of ZMM_NOTES refers to Resource PartyId?Summary: I am loading the Account Note from one POD to another POD with following attributes. "CURRENCY_CODE,SOURCEOBJECTID,NOTETYPECODE,VISIBILITYCODE,NOTETITLE,CREATOR…
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How can I add additional Value in a Choice List (Fixed) Multiple Select Choice List? using functionSummary: Ok so there is an existing field that has multiple values from the Choice List, and I am trying to setAttribute but do not want to overwrite the current values …
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Customer Address upper caseTeam - When we went live last year , we loaded default geographies. Now customer wishes to change address format to all uppercase. I found this note but not clear if thi… -
How to access Party Source System Reference for Contact object using Groovy ScriptSummary: I need to retrieve the "Party Source System Reference" field from the "Contacts" standard object using a groovy script. This field is not visible in BI and also…
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data masking for fusion cloudSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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How to delete partner ?Summary: Need to delete partner made by mistake. Code Snippet (add any code snippets that support your topic, if applicable):
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Workspace Search Filters -- Adding OR conditionSummary: We want to create a saved search within Workspace using the filter fields. Only two filters have to be applied, namely 'Owner' and 'Responsible partner' (custom…
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How to send Reminder Emails with Custom Email TemplatesSummary: We want to send a reminder notification to users if status remains as 'Approval Pending' after every 2 days. We tried to achieve this using Execution Schedule u…
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Create lead against an account from mobileSummary: I don't see the Lead tab from the Account object. I want to create leads against the account from the Account object. Content (please ensure you mask any confid…
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Trigger behaviour in Microsoft 365 IntegrationSummary: Hi Team, We do have Microsoft 365 integration turned on for sales. Users do create opportunities via plugin . But it appears the field level triggers configured…
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What is limitation On page layout for Custom object?Summary: We have custom object & we need to create some 24 page layouts based on some condition. what is limitation of page layout creation for detail page for Custom ob…
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Global Search powered by Adaptive SearchSummary Global Search powered by Adaptive SearchContent Customer wants to enable global search powered by Adaptive Search. Do we have any document which details the setu… -
Customer Requirement: Update Contact Foldout Layouts to Fix Campaigns Display - 23D Redwood SalesSummary As an improvement to the consistency and layout of the Contacts landing page (the Foldout), the 23D release will be changing which object is displaying in the pa…
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How to change lead landing page from the image on the left to the right one ?Summary: Hello, I need to update lead landing page to the new layout which provides more features and more actions as attached Content (please ensure you mask any confid…