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Sales
Discussion List
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REST API for Sales and Fusion Service - incomplete response when using expand optionSummary: Rest api being used: REST API for Sales and Fusion Service in Oracle Fusion Cloud Customer Experience Documentation for the endpoint being followed: https://doc… -
Owner LOV display behavior for Opportunity and Custom ObjectSummary: Hi, I'd like to confirm the system expected behavior on 23D for Owner LOV on Opportunity and Custom Object - If I have inactive (end-dated) and active resources… -
Not able to update the 'Origin' (LeadOrigin) field on Leads Details pageSummary: Standard 'Origin' field is not updateable on Leads details page Content (please ensure you mask any confidential information): We are trying to update the value…
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Address Format specifically for CX Sales?Summary: Is there a way to setup the Address Format (i.e. Style = Postal Address) but only for Accounts and Contacts in CX Sales, without impacting HCM and ERP? Content …
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How to Personalize the Standard Message that send Oracle When I create an activitySummary: I want to personalize the standard message that are send Oracle when an user create an activity Content (please ensure you mask any confidential information): I…
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Modifying users in bulkSummary: We have a requirement to modify first name and last name of all the users in OSC application. we thought of using export and import management, However we have …
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On User level, Revenue lines needs to be updatable and read only.Hi Team, I am working in the Sales Cloud, Configuring multiple pages for approvals and those pages depend on multiple fields and User basis. Meanwhile, I got a requireme…
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Are Custom Field Values from Custom Objects stored in PageFlowScope Variable? How can I access them?Summary: Getting Custom Objects Custom Fields Values from PageFlowScope Variable Content (required): Hello, I added an OTBI analysis to a custom object details page (Ana… -
Partner Table (ZPM_PARTNER_PROFILES ) is not return Primary contact detailsSummary: I am using ZPM_PARTNER_PROFILES table to fetch partner primary contact detail. But it is not getting any field to check partner primary contact detail. select *…
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23C upgrade issue impacted custom layout for Account objectSummary: 23C upgrade issue impacted custom layout for Account object Content (please ensure you mask any confidential information): Hi All, We have observed that post 23…
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Why can't I add the field existing in Adaptive Search in my Nested Entities?Summary: I am adding a field that is part of an object but it doesn't appear in the response. Content (please ensure you mask any confidential information): Version (inc…
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Can we include a Hyperlink in Display Label of Fixed Choice List Field?Need to include a Hyperlink in Display Label of Fixed Choice List Field.
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CX – How Generative AI Will Change Customer Experiences ForeverWhen: Dec 6, 2023, 9:00 AM – Dec 6, 2023, 9:45 AM (PT) Location: Register for Event Description: Get Ready for the Next-Gen Customer Experience With Rob Tarkoff, Executi…Elise Hymes - Oracle CX-Oracle 72 views 0 comments 0 points Started by Elise Hymes - Oracle CX-Oracle -
How to create multiple records using Rest API in single payload for Custom Object?Summary: We have created a custom object and we are trying to create multiple records using the Rest API. We have checked this document "REST API Batch Processing To Cre…
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Where would I find the log files in our Fusion CX Sales instance?Summary: Looking for diagnostic/incident logs Content (please ensure you mask any confidential information): Hi all, During code development today I got an error message…
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Using Score/Results of Assessments to Update Opportunity FieldSummary: Our organization would like to use the assessments capability on the opportunity object to prompt the user to answer a series of questions, which will then calc… -
Contact Point Unique ID Groovy Custom CodeGood morning, We want to make the Contact Point ConflictID field unique and non-repeatable, using Groovy code for this. But searching, we couldn't find how to do it. The… -
Post text data to CLOB fieldSummary: Hi Team , Would it be feasible to post text data (without base64 encoding) to CLOB field and handle it via custom code/config to convert to base64? TIA Content …
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How to call custom messages in groovy?Summary: We defined custom messages in Manage Message setup task. We need to display the message over UI Content (required): When certain condition fails, we need to thr…
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Migration of SRs from Salesforce CRM to Next Gen Help DeskSummary: Is it possible to Load history data from legacy (Salesforce CRM) to Next gen Help Desk ?
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Is CREATOR_PARTY_ID of ZMM_NOTES refers to Resource PartyId?Summary: I am loading the Account Note from one POD to another POD with following attributes. "CURRENCY_CODE,SOURCEOBJECTID,NOTETYPECODE,VISIBILITYCODE,NOTETITLE,CREATOR…
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How can I add additional Value in a Choice List (Fixed) Multiple Select Choice List? using functionSummary: Ok so there is an existing field that has multiple values from the Choice List, and I am trying to setAttribute but do not want to overwrite the current values …
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Customer Address upper caseTeam - When we went live last year , we loaded default geographies. Now customer wishes to change address format to all uppercase. I found this note but not clear if thi… -
How to access Party Source System Reference for Contact object using Groovy ScriptSummary: I need to retrieve the "Party Source System Reference" field from the "Contacts" standard object using a groovy script. This field is not visible in BI and also…
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data masking for fusion cloudSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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How to delete partner ?Summary: Need to delete partner made by mistake. Code Snippet (add any code snippets that support your topic, if applicable):
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Workspace Search Filters -- Adding OR conditionSummary: We want to create a saved search within Workspace using the filter fields. Only two filters have to be applied, namely 'Owner' and 'Responsible partner' (custom…
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How to send Reminder Emails with Custom Email TemplatesSummary: We want to send a reminder notification to users if status remains as 'Approval Pending' after every 2 days. We tried to achieve this using Execution Schedule u…
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Create lead against an account from mobileSummary: I don't see the Lead tab from the Account object. I want to create leads against the account from the Account object. Content (please ensure you mask any confid…
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Trigger behaviour in Microsoft 365 IntegrationSummary: Hi Team, We do have Microsoft 365 integration turned on for sales. Users do create opportunities via plugin . But it appears the field level triggers configured…