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Receivables & Collections
Discussion List
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Why I can't wee the receivables activities when I start the job Create Automatic Billing AdjustmentsFirst, i created a receivables activity in manage Receivables Activities for my BU: then I start the job Create Automatic Billing Adjustments for the same BU but I can't… -
how to initiate receipt refund using APISummary: Inability to programmatically initiate Receipt Refunds via REST API Content (please ensure you mask any confidential information): Version (include the version …
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Urgent - Create Balance Forward Bills went In warning at Prod on its start date itself.Summary: Kindly treat this as an urgent issue Error getting remit to address for customer site id: 100000077797711 for the billing date: 2026-03-06. The 'Create BFB' was…
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How to Write off Customer Balances in a Specific Range in bulk as on automated processHi, we have a requirement to write off customer balances in a specific range (from -10 to 10) balance breakdown could be from unapplied receipts & Open invoices. how can…
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Insert Application Date as per preference in the Receipt TemplateOrganization Name (Required - If you are an Oracle Partner, please provide the organization you are logging the idea on behalf of): - Description (Required): When using …
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How to add new values to the tax registration type LOV under customer site levelSummary: We want to add new LOV to the customer - site - tax profile - tax registration - tax registration type Content (please ensure you mask any confidential informat…
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Drawbacks when we use the existing Registry ID of a CustomerSummary: We have a set of customer that we wish to load using the existing registry ID's to avoid duplicate customers. It does load successfully with new account numbers… -
Approval Routing to Approval GroupSummary: In AR we have configured User Based approval rules. In this we want that invoice approval should trigger to group in serial manner, that is first it will go to …
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How to set notifications (Reminder) for AR approvals in oracle fusion receivablesTo set any Approval notifications we can navigate to BPM-Task configuration for financials and search for relevant task and set notifications/Reminders but for AR approv…
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configure SLA rules for context value DFF's at receipt write off linesWe have a requirement to configure SLA rules for context value DFF's at receipt write off lines. Users will populate the two of the COA segments manually at the line lev…
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ReceivablesSummary: We had raised an issue regarding the inability to set up an instalment plan (i.e., break lines) on an invoice that has either had a dispute raised against it or…
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Dunning letters on customer site levelSummary: Hi, We are setting up the dunning configuration and based on the documentation we should be able to configure the dunning letters to be sent on customer site le…
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Is it possible to import Customer Notes? (Customers created via CX Sales as Contacts)Summary: Our client wants to migrate their customer level notes from their old system into Oracle. Is this possible? Content (required): From what I can see in the front…
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AR Invoice Email Delivery with AttachmentHi I am attempting to send an Accounts Receivable (AR) invoice with an attachment to a customer via email. I followed all the steps outlined in Document ID: KB92757, and…
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Send pre-delinquent letter to customers utilizing Send Dunning LettersSummary: We are trying to send out a pre-delinquent dunning letter to customers 5 days prior to being due as a reminder. How could we do this using the Send Dunning ESS …
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BFB XML - Data Mixing Across Different BillsSummary: Content (please ensure you mask any confidential information): We are observing inconsistent behavior in the Balance Forward Billing (BFB) XML output related to…
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Assigning collectors to customers on basis of locationsSummary: Hi all, Currently, Oracle seeded functionality for the Collections module only allows collector assignment at the Business Unit (BU) level. There does not appea…
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Delivery of balance forward bills stops in Retry In Progress statusSummary: Delivery of balance forward bills stops in Retry In Progress status Content (please ensure you mask any confidential information): You're about to run create a …
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Accounts Receivable Specialist Segregated RoleSummary: Accounts Receivable Specialist Segregated Role Content (required): Can you create an invoice in AR> Create Transaction when user has role Accounts Receivable Sp… -
ICO transaction is not creating an AR invoice and is stuck in submitted statusSummary: ICO transaction is not creating an AR invoice and is stuck in submitted status we get the following error "The receivables invoice wasn't created for this trans…
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Issue with Searching Transactions by End-Dated Customer in AR ModuleIn the AR module, we encountered an issue regarding transactions associated with an end-dated customer: Scenario: We created a customer and associated a few transactions…
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What is the impact of end-dating a customer account on historical data and reporting?Summary: As we have customers with multiple accounts, having those which are not active or used is becoming an issue. In test, we found that historical data for inactiva…
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Create Balance forward billing process ending in WarningI'm running balance forward billing process for a customer which has BFB flag enabled at Account and Site level. Billing level is set to Site and type is Detailed. Howev…
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Disputes and avoid automatic credit memo creationSummary: Hi, We are are configuring disputes and by standard Oracle triggers an automatic Credit Memo Request once a dispute is made. We have a customer request to stop …
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Enforce Chronological Order on Document Accounting Date is not enablein Specify Ledger, I can't check Receivables in "Enforce Chronological Order on Document Accounting Date": someone can help me? please :)
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Receipt Date is before the customer account establishment DateSummary: There is some scenarios where Receipt date is 15/01/2025 and the customer account establishment date is 15/04/2025. How this is possible and while creating AR I…
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Generate AR output both in PDF and XMLIf we choose Collaboration messaging framework we can get the output in XML not PDF(At customer profile we have to select the preferred delivery method to XML) . If we d…
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Receivables-Events which couldn't be processed because no data could be found in transaction objectsSummary: Create Receivables Accounting was run. Create Accounting process results in Create Accounting Execution Report with error message on 3 separate transactions: Th…
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How to default the Tax Registration Number on AR invoice based on Legal Reporting Unit (LRU)Summary Tax Registration number based on LRU on AR Invoices interfaced from various sources like Subscription . Projects contracts etc.Content Hi Below is the scenario 1… -
Personalization Helper ToolSummary: Hi Oracle Team, I would like to know if the Financials Receivables module has a Personalization Helper Tool that allows us to review all customizations configur…