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Receivables & Collections
Discussion List
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Not able to query an existing bank account and add it to a customer siteSummary: When trying to add an existing bank account to a customer site - there is no option to search by bank account number. We are also not able to search by bank nam… -
Bill Management – Dashboard Not Displaying Transaction DataSummary: We have recently received the welcome email for Bill Management and completed the following steps: 1. Assigned the required roles to the Customer Contact/Bill M… -
Customer is getting a different page rather than a Bill Management DashboardWhen the registered Customer gets email for BIll Management, he is getting a different page rather than a Bill Management Dashboard
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Multiple Credit Memos generated for Return Sales OrderSummary: We have return orders created for Credit Only (Return for Credit) where out of few lines in the order only some are reference to a source order and other are cr…
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Configuring Bill ManagementOur requirement is to configure Bill Management for our Client. We have enabled the functionality, completed the 'Bill Management system option' and 'Registration of Cus…
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Billing Date Not Populating on BFB Invoice Despite Correct Setup – What Could Be the Cause?Summary: Content (please ensure you mask any confidential information): Hi Team, We are encountering an issue in our Test Instance where the Billing Date is not populati…
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Can you derive the accounting distributions for a receipt from the invoice after application?Summary: We need to align our accounting distribution to attain the same fund value that is found with the Invoice Transaction after application. Content (please ensure … -
create customer statement subprocess completes with errorSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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How to track email deliveries of Print Receivables ESS Job?Summary: We are trying to track the delivery of invoices to the customers which are sent via email but we are unable to get any delivery failure notification in case cus…
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For Autoinvoice Import - You must enter a valid context for the Invoice flexfield.Hello, We are loading transactions through autoinvoice FBDI - however we are facing issue in doing so - You must enter a valid context for the Invoice flexfield. Can any… -
How to download the invoices in bulk without sending an email to customer contactSummary: We have a requirement to download the invoices multiple times and we don't want to send the emails to customer contacts multiple times. We are looking for a sol… -
Customer Account Email Statement Warning IssueSummary: Hi I am receiving the below warning message at the Customer Account level even after defining a customer site contact with the Statement responsibility and a va…
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How to create a role that does not have the "post to ledger" option in the accounts receivable and aSummary: Hello community. I would like to request your assistance with the following: I created custom roles for the accounts receivable and accounts payable modules. Ho…
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Unable to view orders to receive where user is 'Entered by' but not 'requester'We are experiencing an issue where a user is attempting to receipt orders in cases where they are listed only as the ‘entered by’ user but not as the requester. Prior to…
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Is it feasible to update customer profile class at account and site level using FBDI?Is it feasible to update customer profile class at account and site level using FBDI?
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How to filter AR ageing based on Natural Account SegmentHi, Can we filter AR ageing based on Natural account. Kindly guide me as to how to add the parameter - Natural account in AR ageing. Thanks, Abeshek VP
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How to add Invoice description into AR AgeingHi, The business would like to add Invoice Description into AR ageing for better understanding Kindly assist me as to how to bring the Invoice Description data into AR A…
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Error in 'createAndApplyReceipt' using Automatic Receipt Method using SOAP ServiceSummary: Able to 'create & Apply receipt' using SOAP Service using 'Manual Receipt Method' but the same isn't working with 'Automatic Receipt' Method' for the same Custo… -
Deliver Balance Forward Bill ending in error with insufficient privileges after 25AHi Team, Business User who used to run Create and Confirm Balance Forward Bills processes regularly is facing challenges after 25A update in running the programs. Especi…
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Can Bank Charges Be Recorded at Receipt Level Without Being Reversed During Receipt Unapplication?Current Process Customer payments are routed through a third-party intermediary bank. The intermediary bank deducts a service charge from the payment amount before remit…
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Customer migration error - reference account cant able to loadSummary: Customer migration error - reference account cant able to load Upload status: Errors on profile class, payment method, reference account, and customer bank acco…
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we were able to close AR 3 times with AR adjustments pending approval.Summary: we were able to close AR 3 times for jan-26/feb-26/mar-26 with AR adjustments pending approval. how?! anyone else had this? have logged an SR but it's still wit…
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How to settle deduction claim of one customer with overpayment of another customer if the customersSummary: How to settle deduction claim of one customer with overpayment of another customer if the customers are related. This is an actual business scenario where custo… -
Customer Credit Check at Site LevelI have reviewed the discussions on the said subject line. And what i understood is that the Customer Credit Check is not available at Customer Site Level. Need a confirm…
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Custom role for ReceivablesSummary: Custom role for receivables not pulling up data in the report Content (please ensure you mask any confidential information): We have created a custom role for A…
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Negative Amount AR Receipts through Lockbox - Oracle Fusion CloudDoes Fusion Lockbox support creation of negative amount AR receipts to record the refund amount?
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Unable to retrieve Credit Memo Global Descriptive Flexfields (GDF) through SOAP.Summary: I need to retrieve Global Descriptive Flexfields (GDF) for Receivables Credit Memos. REST APIs work correctly for standalone Credit Memos, but Credit Memos crea…
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AR unable to recognize revenue and thus import revenue lines not picking up anything .The COGS Recognition entry is not getting generated in cost accounting for sales order. AR invoice was final accounted and then we ran Import Revenue Lines and then Crea…
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Issue Credit Card Refund Option is grayed out even after Recivable Activity is setupIssue Credit Card Refund Option is grayed out even after Recivable Activity is setup. Can someone please help me ? -
Request: AR AutoInvoice Conversion Mapping File (EBS to Fusion Cloud FBDI - RA_INTERFACE_LINES_ALL)Summary: Hi everyone, We are currently working on an Accounts Receivable invoice conversion from Oracle EBS to Oracle Fusion Cloud and are mapping out the data requireme…