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Receivables & Collections
Discussion List
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Configure Receipt accounting to derive from GL accounting instead of Transaction DistributionsHi, I'm having an issue now that there's an accounting configured for receivables invoices to change one of the segments because of that, the transactions distributions … -
Cybersource country level different mandatory detailsSummary: Will country level difference be there while entering Credit Card details on Cybersource vendor page. Some countries do not expect CVV number. Example India whe…
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Credit Card Refunds to another card than the Original CCSummary: How to initiate Credit card refunds to another credit card which is not used during initial payment from the customer. This is due to either the card is stolen …
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Multiple CC used for a single sales orderSummary: Can a sales order be paid with multiple credit cards with amount partially getting allocated to two cards. Content (please ensure you mask any confidential info…
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Custom AR inquiry role creation for Billing and Receivables work areaHi All, I have a requirement to create customer AR inquiry role where the users can have read only access. The requirement is users need to have access to "Manage auto i…
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Can we manually migrate a Dunning Level from eBS R12 to Fusion?Summary: In eBS we are using Staged dunning on Account level. Can we manually migrate the current Dunning Levels from eBS R12 to Fusion? Is the Dunning Level enterable o…
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When using collection method Dunning Plans, can we manually change dunning plans on customer accountSummary: When using collection method Dunning Plans, can we manually change dunning plans on a customer account level? Or is this possible only when using Strategies? Co…
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You can''t increase the balance of this transactionDear Team, Can we create Credit transaction on closed period invoice ? we found the below error "You can''t increase the balance of this transaction. (AR-855658)" Transa…
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Bulk Update of Customer Site Profiles using Web ServiceSummary: Bulk Update of Customer Profiles using Web Service Content (please ensure you mask any confidential information): Hi - I have used the SOAP Web Service to updat…
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Unable to get Application Reference (Claim Number) in the response of claim investigation on ReceiptSummary: We have a requirement of Claim Investigation on Receipt, and subsequently retrieve the claim number after the application. However, the claim number (Applicatio…
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Correspondence Method = E-mailSummary: Where in the cofniguration is the Method taken from? Here it is E-Mail. I want to change it to Print Site Profile - no preferred contact method: I do not want t…
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Application Reference Reason Field Not Populating While Creation of Claim Investigation via SOAP APISummary: We have a requirement to populate the Application Reference Reason field during claim creation/application on receipt. However, the current SOAP service does no…
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Audit Tracking for Credit Limit at organization profile historySummary: Audit Tracking for Credit Limit at the Organization Profile History Level Content (please ensure you mask any confidential information): Looking to see if Audit…
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Segment in FBDI not populating in invoiceDear ALL I'm loading an FBDI where i precise all the segments in the distribution line sheet but i'm facing an issue is whatever i populate in Customer Segemet and flow … -
Can I avoid duplicating expenses when using an Expense E-receipt?Summary: Can I avoid duplicating expenses when using an Expense E-receipt? Content (please ensure you mask any confidential information): We have recently enabled the E-…
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Default customer profile end date( 9/23/25) in oracle fusionSummary: Customer profiles ware end dated (9/23/25), As per standard functionality the Default" has automatically set an end date 12/31/4712. However, the customer profi…
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how auto cash works automatically based on remittance reference purchase orderSummary: I need to automatically apply transaction on receipts based on purchase order number Content (please ensure you mask any confidential information): Version (inc…
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Can we make Free text field DFF information be unique?Summary: Hello Experts, We have a business requirement to restrict users from entering duplicate or repeated information in the free-text DFF fields created on the AR Tr…
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What best solution for receipt was remitted in wrong bank and i want to remit them in another bankSummary: I need advice or workaround for receipts was remitted in wrong bank and i want to remit them in another bank The receipts status now on receivable fusion was re…
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Collections Dashboard is not getting updatedSummary: Collections Dashboard is not getting updated for the respective Collection Agent. All the infotiles show 0, even though there are delinquent customers & delinqu…
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Credit Classification 'AR_CMGT_CREDIT_CLASSIFICATION'Summary: Hi, Can anyone explain how credit classification is used in the credit mgt flow and what's the usage for each of the seeded code such as low risk, moderate risk… -
Bill Management PortalSummary: How do we extend the bill management portal to include balance forward Bill number during search. also if customer has requirement to pay through more than one …
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Withdraw adjustment grey'd outWe have 4 pending adjustments in a more research status, no one has the option to withdraw them (grey'd out). We also can't submit them because they aren't valid and the…
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What are the conditions for capturing a customer in the Advanced Collections work area?Summary: If a customer has only current bucket transactions, is that customer captured in the Collections work area? 2. If a customer has only standard receipts or credi…
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Status field is blank for current transactions in the Advanced Collections Transactions tabhttps://us.v-cdn.net/6034893/uploads/NZ0JRO3BBHL0/status-field-is-blank-for-current-transactions-in-the-advanced-collections-transactions-tab.docx Summary: Status field …
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How can automatic receipts applied aganist the transactions based on invoice creation dateSummary:We are in the process of creating new Automatic receipt class& method, under automatic receipt processing options we have a field receipt maturity date we need t…
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Can we hide the Private Checkbox at Customer note?Summary: We have requirement that all users with the access should be able to see the notes added by other users. User should not see the private checkbox while adding o…
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Maximum number of days to make a promise after DeliquencyI have set “Maximum number of days to make a promise” is set to 30 and a transaction is due by more than 30 days like 104 Days, But I am still able to create the promise… -
Using newly created contacts on the existing AR invoiceSummary: Populating newly created contact on AR invoice Content (please ensure you mask any confidential information): Hi, We have noticed recently that we cannot use ne…