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Receivables & Collections
Discussion List
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Update Collections Summary data - why sometimes ending in Error?Summary: Update Collections Summary Data processes sometimes ending in Error Content (please ensure you mask any confidential information): Hi, We have noticed that the … -
Need assistance to setup lockbox for multiple receipt methodsSummary: Business has a requirement to setup lock box for multiple receipt methods, for check already defined, now need to define for ACH and Credit cards Content (pleas… -
Standard Trial balance report balance doesn't reconcile with the receivables standard aging balance.The standard Trial balance report balance for receivable account when run on a specific period like June does not reconcile with the Receivables Aging by General Ledger … -
Integrating a Dropdown Menu in the Subject Field for Enhanced UsabilityIs it possible to add a dropdown menu to the subject field, so that you can choose from certain options but also still write your own input? Navigation Path: Others → Co…
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Customization is not available for Create Transaction Page in SaaS Application ComposerOur requirement is to pop-up an custom information / warning message when user selects a specific 'Transaction Source' in Receivables>Billing>Create Transaction page. Bu…
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In the delinquent dashboard we are getting different Startergy and Stratergy method for a customer.We also ran "Update Collections Summary Data" ESs job still the data is diffreent. Please find the attached document. https://us.v-cdn.net/6034893/uploads/RP27O1QC5SCY/d…
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Activity in collectionsSummary: Is there a way in collections to see name of the activity?. Here is what you can see now: Content (please ensure you mask any confidential information): Version…
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Project based CollectionSummary: We are a project-based company. We are implementing Oracle PPM and Finance including Collections. Does Oracle collection project based? Does it allow tracking o…
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How many dunning letters can be sent each time?Summary: Hi, We're using the "Send Dunning Letters" process every month to remind customers to pay for overdue invoices. We have over 1000 delinquent invoices but we fou…
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How to update Funds Capture Process Profile with new configured payment account?Summary: Update new configured payment account in the existing funds capture process profile Content (please ensure you mask any confidential information): Hi, For direc…
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Receivable specialist field is not available in Receipt Lockbox FBDISummary: Receivable specialist field is not available in Receipt Lockbox FBDI but we need to bring that data for creating Receipt through Lockbox FBDI?? Can anyone advis… -
How to set up real time funds capture process ( Customer Payment) in Fusion?Summary: Process and steps to configure real-time Customer payment in Fusion receivable Content (please ensure you mask any confidential information): The client would l…
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If the “Send Dunning Letters” flag is not set in the customer profile, collection tasks are skippedSummary: If the “Send Dunning Letters” flag is not set in the customer profile, collection tasks are skipped. The log shows the message “The automatic strategy task is s…
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Why does unapproved dispute transaction getting picked up in automatic receipt batch and BFB reportsSummary: Why does unapproved dispute transaction getting picked up in automatic receipt batch as well as BFB reports Content (please ensure you mask any confidential inf…
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"Only debit memos and credit memos can have a line type of charges" getting this error"Only debit memos and credit memos can have a line type of charges" getting this error while creating an AR Invoice with Transaction Line Type as Charges from FBDI.
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Manage Receivables Specialist Assignment RulesSummary: We are looking to configure the receivables specialist assignment rules to further support our reporting and analysis of unapplied receipts. Content (required):…
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Looking for a bulk upload of the Adjustments against the invoices in Accounts Receivables, Any FBDIWe have a requirement of Returnable goods for our customers, and if they dont return, we need to convert this as a proper invoice. However, if they return, the adjustmen… -
How to define charges in AR invoices (Transactions)Summary: How to define charges in AR invoices (Transactions) Content (please ensure you mask any confidential information): How to define charges to be populated in the … -
How to inactivate Customer Sites in BULK?We have approximately 10,000 customer sites to be inactivated. How to inactivates the customer sites in bulk? If we have to use the Customer Master FBDI, what fields rep…
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Revenue Recognition Using Proof of DeliveryWe are currently exploring Revenue Recognition for AR invoices using Proof of Delivery as the primary contingency event. Sales orders are created in the Order Management…
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Credit Memo AR Invoice, the tax is calculating though the Original Invoice doesn't have the Tax.Summary: The tax is calculated while creating the credit memo AR invoice, though the original invoice doesn't have the tax. We have tried providing a TAX EXEMPT (0%) cla…
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Dunning Letters vs Collections DashboardHi, We are implementing the Collections module to send dunning letters to our delinquent customers. We use Staged Dunning and we just sent our Stage 1 letters. Anyone ha…
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Strategy is not getting updated automaticallyHi Team, We have established a new Customer Profile Class named 'Intercompany' and created a new site-level Collections Scoring and Strategy Assignment 'Intercompany' us…
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How to Create Credit Memo Via FBDI and Applied to an Invoice Without Copying the Latter Memo LineSummary: Credit Memos created via FBDI and applied to an invoice via FBDI results to a memo line the same with the invoice. For example: Line 1: Invoice with memo line o…
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Chargeback type not available in LOV when creating ChargebackSummary: when all configurations for Chargeback are performed still in the LOV for transaction type in Receipt application form nothing is visible or searchable? Content…
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REST/SOAP to cancel and reject a disputeSummary: Hi Team, As per oracle REST API document, there is no cancel / reject a dispute via API, do we have any web-service or any other way to perform this activity vi…
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Deleting/purging auto generated recurring billlingSummary How to auto delete/purge auto generated recurring billingsContent Hello: We are currently implementing AR ACH receipts, and forgot to turn off the auto generated…
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When do Customers appear in collections delinquent infotile?1.The Issue is sites are not showing in Correct Collector Dash board /Delinquent Tile 2.Account Shows in Dash board/Delinquent Tile but all invoices are at current but n…
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ApproveInvoiceTask in BPMSummary: Trying to Configure a workflow for the new AR Invoice approval feature Content (please ensure you mask any confidential information): Hi, we are trying to see i…
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AR Invoices - > View Accounting REST/SOAP API'sSummary: Hi Team, I need to get the details of Journal batch and Journal details created for an AR Invoice which are under Invoices - > View Accounting. Tried to check A…