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Benefits
Discussion List
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How to show Benefits admin add button? User can not add dependents to employee.I am using a user with all Benefits seeded roles, in Benefits adminsitration> Enrollment, but I have not a the +Add button for add persons as admin in People to cover. -
How to enable "Continue" button or delete a life event in the Report a Life Event pageSummary: I am encountering an issue on the Report a Life Event page. When a user completes the task to create the Life Event and exits the page, the process does not con… -
Redwood – Error while Editing Contact on Address section from Benefits AdminIssue Summary: After enabling the Redwood UI for Benefits Admin in environment, we are encountering an error when attempting to edit the Contact Address section for any … -
Can we prepone the Open enrolment window start dateSummary: Hi Team, The new year window for our clients starts on 1st of Sep , we have done the setup and run the open event. They have 3 plans and the window dates for 3 …
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How to hide the quick actions in Redwood benefit ESS pageSummary: How to hide the quick actions in Redwood benefit ESS page Content (please ensure you mask any confidential information): Version (include the version you are us…
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Person Changes Causes Life Event Fast formula using person typeSummary: Hi All, Can anyone pls share Person Changes causes Life Event fast formula, using the Person TYpe in the formula. Thank you Content (please ensure you mask any …
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To hide enrollment (RUI icon)-to hide via profile option/via structure which is the better approach?Summary: We are trying to hide the RUI enrollment icon in the redwood instance,which is the better approach to hide it via profile option or via structure ? In general, …
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Where to view the list of self reported life events that are pending approvalsWe got an update wherein we can add approvals to self reporting life event. However, is there a page wherein an admin can view all the employees that currently have subm…
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In Redwood How hide temporary ID Card option in redwood Benefits ESS We tired with sandbox ?Summary: Hi All , How Hide temporary ID Card option in redwood Benefits ESS page we tried with Sandbox but here not showing quick action menu was not appearing we want h…
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Unable to complete Pending Actions for Benefit Self-Service Enrollment.Summary: User was not able to open the page (page is stuck and not loading) for Biographical Info and Person National Identifier update under Pending actions for Benefit…
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Getting the error 'Error response during RestAction' on the authorization pageGetting the error 'Error response during RestAction' on the authorization page after reporting the life event from the self-service. Here is the screenshot. Tried flippi…
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Hide annual cost by plan in the Redwood Benefit Enrollment pagesSummary: Q1.I am unable to see the option to hide annual cost by plan in Benefit Enrollment Pages. Q2. Please let me know how to enable to redwood page at plan configura…
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Custom 'Add/Change Beneficiary' Life event allows change in coverage in Redwood UISummary: Requirement: As per the delivered functionality, employees can change the Beneficiaries using the self service link Me > Benefits > Change Beneficiary but can n…
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Redwood - Multiple lines of Benefit Program showing up for Ben AdminSummary: Hi All, In Redwood, on Ben Admin page.Multiple lines of Benefit program is showing up. Whenever a life event is triggered and closed, We see a Benefit Program u…
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How to hide quick actions and contact us links in Redwood Benefits Self Service.Summary: How to hide quick actions and contact us links in Redwood Benefits Self Service. As our client doesn't wanna see any data other than only enrollment page. Conte…
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Redwood Benefits EnrolmentSummary: We currently have a custom Benefits Enrolment Journey in place. As we transition to Redwood Benefits Enrolment, we’ve noticed the default self-service tasks (e.…
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Remove the ‘Delete’ button from people to cover Redwood pageHi, The 'Delete' button has been removed from the people to cover page in Responsive UI to meet business requirements. The same change needs to be made for the redwood p…
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How to Restrict Element List View in My CompensationSummary: We are trying to restrict the visibility of compensation elements for employees and managers in My Compensation > Additional Compensation. Content (please ensur…
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Employees with suspended plans from BEN AdminSummary Employees with suspended plans from BEN AdminContent Hello, Curious to know what is the best way to handle/review employees with suspended benefit plans as a BEN…
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Default Benefit relationships page rehire or global transferWhen an employee is rehired or global transferred, Default Benefit relationships is showing older relationships although there is an LOV where you can select the most cu…
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When we try to upload waiver form pending action item from ESS Page we are receiving the below errorSummary: When we try to upload waiver form pending action item from ESS Page we are receiving the error attached in the document. Is it something we need to add any spec…
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Redwood Benefits: Roles and SecuritySummary: Hi, Question: Benefit Manager in responsive UI can add People to Cover/New Contact for Benefits Page. While in Redwood it will only not allow. Responsive UI Man… -
Enrollment window open from Employee selfservice after making elections.Summary: Through employee self service employee is creating a life event after making the elections and submitting employee is still able to go back and click on enroll …
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Benefits fast formula function ben_fn_get_char_value not giving expected resultPostelection Edit Fast Formula not giving the expected result and unable to find the debugging logs. We are creating a Postelection Edit fast formula for a requirement, …
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Incremental Process Data with synchronize defaults wont populate salary on start dates after JanWhen I run the data exchange process to load my file from last year I am not getting the same results. It is using the embedded function to include WFP_Plan_Salary Calc.… -
Summary tab not displaying all tasks - Benefits Evaluation and Reporting areaHi Benefits Experts, Summary: As part 25C testing, we have observed more tabs (10) under Benefits Administration > Evaluation and Reporting > Overview > Summary: (Below … -
How to configure Before You Enroll pageSummary: Looking for guidance on how to edit text and images on the Before You Enroll Self Service page? For example: Can "Get to know your benefits" text be changed? Co…
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Upload Benefits rates in bulkSummary: What is the easiest way to upload benefit rates in bulk to get ready for open enrollment. One team member had uploaded rates in bulk in past but I am not able t…
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Feature 25C - Hide Annual Rate. Can this be done in mass?Summary: Is there a way to update this feature via a loader for all plans vs one at a time? Content (please ensure you mask any confidential information): Version (inclu…
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Waive Coverage selection optionsIf an employee decides they do not want coverage Medical, Dental or Vision and does not manually make the waive coverage election, is it possible to have the system elec…