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Journeys
Discussion List
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How to hide a field 'Context Value' on Embedded journey task in Redwood pages'Add Address' Embedded journey task is showing a 'Context Value' Field, Same Task in ESS does not show that value as it has been made hidden in DFF config, Is there any … -
Assigned Journeys Tab not working?Hello, The Assigned Journeys tab for Line managers are not returning anything when searched using the 3 options provided (Organization, All Reports, Direct Reports) The …
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unable to find endpoint - Error for Contextual JourneySummary: We configured a contextual journey for Add Absence and was working fine initially and later it is giving the below error unable to find endpoint… -
Reminder Email in JourneySummary: Hi all, I received a notification regarding an email reminder for a journey allocated to an employee, but the email reminder I received was not only for users w… -
Journey Task Completion Criteria is not working for disability info in Personal DetailsSummary: Completion Criteria condition is not evaluating criteria correctly for Disability Info Content (please ensure you mask any confidential information): We are tes… -
Completion Configure CriteriaSummary: Completion Configure Criteria Content (please ensure you mask any confidential information): Need help to understand how the completion configure criteria will …
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Journey: How to hide Reassign and Reopen button?Hello, We have the requirement to hide the buttons reassign and reopen in a journey? Can someone advice on how to do this? Thanks Tanusha
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Journey - Global Transfer has this error for the previous Line manager trying to complete from myTasSummary: Previous Line manager has this error while trying to complete their checklist tasks from the journey landing page, Error Response During RestAction. Content (re… -
All tasks are completed for employees and it shows completed too but shows the count 8/9is there a schedule process to sync?
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Allocate Scheduled Journey through HDL LoadSummary: Allocate Scheduled Journey through HDL Load with recurring dates Content (please ensure you mask any confidential information): Can anyone help with the HDL/HSD…
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In Journey, user wanted to complete all task at a time for different EmployeesHi Team, When the manager or HR go to Journey→My Task. They can see all the task allocated to them. However they wanted to check the task one by one and then only they c…
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Probation Period Journeys task-Full Name and Signature pad is not enabled when FF is mapped in taskSummary: Probation Confirmation Letter task( Esignature) to be activated only when the previous task(Questionnaire) is answered as Yes. This condition is mapped in Activ… -
Offboarding journey tasks assigned to AOR based on termination date is causing issues?Summary: Our offboarding journey tasks are assigned to AOR. The AOR is determined based on the termination date. When AORs are reassigned, the previous AOR record is aut…
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How to use Value Set to present Question Response in JourneyHi We are trying to create Journey for Absence Form where we need ask certain questions. One of these questions is - Are you applying the Leave for yourself? If the Answ… -
'Incomplete Task Reminder for Performer' notification not getting triggeredSummary: 'Incomplete Task Reminder for Performer' notification not getting triggered Content (please ensure you mask any confidential information): Hello, When trying to…
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"Archive and Purge Journey Data" ESS process is going to retrying every 30 min"Archive and Purge Journey Data" ESS process is going to retrying every 30 min does anybody know why ?
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Journeys eligibility profile based on Legal Employer is not workingHi, An employee globally transferred from Legal Employer A to Legal Employer B. When we reassign the Journey after the global transfer, it still reallocates the tasks re…
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is it possible to have a read only task, without any validations like Done/Complete etc.,Summary: Feasibility to have an action-less read only task. where in employee just reads and moves to next task - is it possible? Content (please ensure you mask any con…
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Journey Task BranchingSummary: Hello We have below requirement for PIP and task is as follows : Task 1: HRBP Acknowledgement of LM's PIP Initiation Request Do you want to acknowledgment initi…
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How to hide not applicable in a taskSummary: I would like to hide the not applicable and the 3 dots option to the performer in journeys Content (required): I would like to hide all the options except 'done…
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Close old open Journeys for active and terminated employeesIs there a process that we can run to close those old open journeys from 2021-2022? and is there also a way to automatically close the open journeys when employees becom…
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Can we close multiple tasks together in journeysSummary: Hello All, We have a requirement from our client to close multiple tasks together in journeys » checklists. Kindly let us know if anyone has faced a similar kin…
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How to get rid of this instruction message " You can select up to 1 option" in check multiple choiceWe have a questionnaire where the answer has only one option in checkbox. We used Check Multiple Choice type response to enable a checkbox and added the only one answer …
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Task completion reminder before due dateSummary: Content (please ensure you mask any confidential information): Hi community, I need a clarification on how to trigger a reminder for an not completed task befor…
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Reminder frequency before due dateHello, I'd need a clarification on how reminders' frequency works when set as "before due date". In the case represented below, if the task is ongoing starting from toda… -
How to hide Journeys tabs for certain rolesSummary: We are in the process of migrating over to journeys and I was wondering if you could advise on the steps torestrict the tabs in journeys for certain custom role… -
Ip address Definition in e-signature taskSummary: What is the definition of an IP address in an e-signature task? How do you identify the machine IP used for e-sign and what do the other chain of IP addresses s…
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Task allocation based on proposed person type during pre-boardingSummary: We would like to allocate Journey tasks during during pre-boarding i.e. before they join, based on proposed person type. Content (required): We have the need to…
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Expired task notification doesn't workHi everyone, why the expired task notification doesn't work? The user doesn't receive notification after his task is expired. Which could be the issue? Regards, Maria