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Journeys
Discussion List
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journey isn't available in assigned journeys, but shows when I open it from the email notificatioonHello, A journey was configured with the HR. Rep is the owner of all tasks. However, i don't see it from the HR Rep. account under My Client Groups > Journeys > Assigned… -
Security Tab in Journey Not WorkingHello Experts, we have below requirment: A Journey needs to be created, and managed only by one team (e.g. Compensation Team), doing (assign, force complete, etc..), The… -
Journey Task status is not changing after Expiration DateHi Team, We have a Journey (Checklist Template) with 3 tasks. Each task expiration is set to 60 days after Assigned Date. Out of 3 Tasks, 2 Tasks have been completed bef…
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25A -Parameters Supported for Guided Journeys in Redwood Employment ProcessesSummary: 25A- Parameters Supported for Guided Journeys in Redwood Employment Processes, We tried this feature but this is not working as expected. We tried using the dee…
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Process to delete assigned journeysSummary: What are the options to ad hoc delete assigned journeys? Content (please ensure you mask any confidential information): As of 22A the Process HR Checklist and T…
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Need help? Contact us. Journey Contact Image?Summary: Is there a way to update the image to the company logo for Journey Contact/Free Text Content (please ensure you mask any confidential information): Version (inc…
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Redwood_chklist quetionnaire, document with a report is not downloading the employee details on .pdfSummary: Checklist template is updated with a valid path for report, able to see the template has name, position, ofc address, home address and email. Downloading a ques…
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Manager visibility on employee checklistSummary: Content (please ensure you mask any confidential information): Hi community, when we assign a specific checklist to an employee but no task is assigned to the m…
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How to see future dated journeysWe have an issue where we cannot see future dated journeys but was solved (SR raised) when we ran ESS jobs. Does this need to be scheduled? Also, is it expected that it …
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What options do we have to automatically close an overdue journey?We noticed that the large volume of overdue tasks in our organizational journeys. Can anyone let me know if there is any automatic process to close the journey once the …
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Is there an updated list of where Guided Journeys are available?Is there an updated list of where Guided Journeys are available? The User Guide for journeys references the post linked below. However, the documentation title has "23B.… -
Checklist Task giving error 'Unauthorized Access: please contact the administrator'Summary: I have created a checklist task based on report where i am using ALLOCATED_TASK_ID . Its giving me error as ''Unauthorized Access: please contact the administra… -
Checklist Templates - Import ErrorSummary The template definition wasn't imported because it's invalid. (HRC-1035642)Content Hi, What is the possible cause for the following error, on importing checklist…
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After i complete the contextual journey as a user, the system doesn't show a "Continue" buttonSummary: Hello, I configured a contextual journey for "Exit interview" triggered by the "Resignation". The Exit Interview shows when the employee click on "Resign From E…
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How to re-assign the same journey to the same list of users on a yearly basis?Summary: We have a requirement from our client to enable the re-assignment of same journey like document acknowledgement every year by the employees in the organization?…
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Can the HireRight i-9 integration be used WITHOUT e-verify?We have a need to automate the I-9 form without using e-verify. Has anyone used the HireRight delivered integration (or other vendor) for I-9 form generation and storage… -
Change the notification subject of Enterprise Onboarding email (ChecklistWelcomeReport)Summary: we have a requirement to change the subject of enterprise onboarding welcome notification. (ChecklistWelcomeReport) . please help on how to do it. Content (plea…
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Has anyone setup Alert for i-9 expirationHello Hope everyone is doing well! We need to create a notification for I-9 expiration, i am trying to use a Alert but no seeing any resource which has i-9 expiration fi… -
Journeys Access for External People who have not joined yetSummary: Hi , we are implementing Journeys but not using Recruitment Module instead using another software for recruitment, we hire new employees in recruitment module a…
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How do you deep link to a specific journey that has been assigned?Summary: We assign a companywide journey quarterly and wanted to know if a deep link could be created to put in some of our messaging so employees could navigate directl… -
Journeys - Before and after 25AHello All, Currently we are in 24D and in couple of weeks, we are moving to 25A. So far, for Journeys, we have not implemented any steps like enabling Profile options, r…
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How to assign a checklist task prior to hire date?Content Hi All, We have a requirement where we want all checklist tasks to be assigned on the hire date of the employee, except one, which should be assigned to HR 5 day… -
Unable to complete the onboarding Journey by the pending workerSummary: system is not allowing to mark the task as done, despite having uploaded the required information. Shows the below error in the screenshot. Can anyone support u…
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How do I synchronize a new created task within a journey that is assigned to employees?Summary: Tried to run the process - Update Assigned Journey Attributes Based on Modified Journey Template but that did not add the new task to the existing assigned jour…
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Checklist and Journey 25ASummary: We received a communication from Oracle about Journeys The email is not completely clear because they say that checklist will not be supported from 25C, but we …
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Is there a way change all the links to point from Production to the new environment after a refresh?Summary:We have a large number of journeys and use the Notes sections to link employees out to different areas of HCM or to different reports and dashboards. Everytime w… -
User name in alert composer for journeysSummary: We need to include a receipient user name in an onboaridng journey. Content (please ensure you mask any confidential information): Reviewing documentation loade… -
Journey to be visible after 7 days of new hireSummary: Journey to be visible after 7 days of new hire Content (please ensure you mask any confidential information): We have a requirement to assign onboarding journey… -
Unable to search employees under Organization JourneyHi, I am unable to search employees under Organization Journey in our DEV instance. In TEST instance it is working fine, both the instances are cloned recently. Kindly a…
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How to have Termination date or last working date in the alert composer subject lineSummary: We have a requirement where termination date needs to populated in the alert composer subject line for the Journey task notifications. Please help us on how to …