Get Started with Redwood for Oracle Cloud HCM Begin Now
To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Expand Benefit Self Service Plan Options and Information
Employee goes into Benefits Module > Clicks to Start Enrollment or Make Changes > Clicks onto a Benefits Plan or Program > Information and options are automatically minimised/not shown (Screenshot 1) > employee has to click 'Edit' to see any information/links/options (Screenshot 2).
We have reviewed available documentation and configuration options but have not been able to find a way to present the plan info/options as expanded by default. It is a really poor user experience to click into the plan and not be shown any information and to have to 'Edit' when they don't already have a benefits election for that plan. Can anyone confirm whether they have found a way round this issue?
Tagged:
0