Best Practices
Discussion List
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Taleo Knowledge Exchange Follow Up - August 2025Thanks to everyone who attended, or tried to attend our August installment of the Taleo Knowledge Exchange. We encountered challenges with the Crowdcast platform that bl… -
Oracle CPQ: Performance Impact Due to Extensive Save LogicIn our Oracle CPQ implementation, the Save action is being used to set multiple attributes at both the header and line item grid (LIG) levels. Over time, this has led to…Yashasvi Seethalam 11 views 1 comment 0 points Most recent by Sushmita Singh-Support-Oracle Configure Price Quote
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Eloqua Hot Phone NumbersHello! :) I would like to know the up-to-date phone numbers to Oracle Support to be used for example when I would like to escalate the SR? Is the following list updated?…
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Does STO sends emails after campaign ends?Hello! I have a question regarding the STO - send time optimization & campaign completion status. I observe a case where 3 contacts got the email ABC - it is visible in …
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Power Hour Getting Started with AI in Eloqua – PART 2 - From Activation to Action [Aug 2025]Getting Started with AI in Eloqua – From Activation to Action (Part 2) Continue your AI journey with us! Join Part 2 of Getting Started with AI in Eloqua – From Activati… -
report forgot password - cx-commerceHello Where can I find data on customers who reset their passwords in the last 6 months? We need to know this to better serve you in this regard. -
How can I exclude auto-open contacts from future database cleanups?Summary: Auto-open security settings masking engaged contacts Content (please ensure you mask any confidential information): We recently cleaned up our database using a …
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Oracle CPQ Integration with SharePointCan Oracle CPQ Read Holiday Lists Directly from SharePoint Excel Files? We have a requirement to reference an Excel file stored in a SharePoint location, which contains …
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Recorded Webinar-How Haymarket Media Turned Fragmented Data into Personalized Experiences with UnityJoin Haymarket Media and Oracle Digital Experience (ODX) for a behind-the-scenes look at how they partnered to unify 30+ brands and disconnected data systems—fueling sma… -
Recorded Webinar-How Haymarket Media Turned Fragmented Data into Personalized Experiences with UnityJoin Haymarket Media and Oracle Digital Experience (ODX) for a behind-the-scenes look at how they partnered to unify 30+ brands and disconnected data systems—fueling sma…
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Create candidate profile hyperlink in Taleo OAS report - excelHi, I want to create action links in OAS report and would need to be able to export to Excel. I have already created an action link to Submission Identifier (RCAPPLICATI…
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How to Restrict "Create Order" Action on Other Versions Once a Quote Is Ordered?Summary: In our CPQ implementation, we maintain multiple versions of a quote. Once any one of the quote versions reaches the state 'Quote Ordered', we want to ensure tha…
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Best practic to create a contact for REST 2.0?Hi all, Is there a reason why the "create contact" endpoint call is only supported for REST 1.0 and not REST 2.0? I am building a flow where I first "Create custom objec… -
Clarification on Supported CPQ Access Models for External Users via Standard LoginSummary: Hello Dears, I have a question regarding CPQ, as we are currently implementing Oracle CPQ Cloud and evaluating supported options for exposing certain capabiliti…
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CPQ Transaction Line LoopWe’re currently facing space constraints within the Pricing function and other objects. As part of our refactoring efforts, we had a question regarding best practices: W…Yashasvi Seethalam 11 views 2 comments 0 points Most recent by Yashasvi Seethalam Configure Price Quote
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Application Administrator: Additional license usage for Partner Organization companiesSummary: Hello Everyone, Want to know what are the implication of not having Application Administrator users for a Partner Organization company. We don't have any FullAc… -
Need to capture the Audit Logs when Email are sent using _send_email actionSummary: As out of the box feature, when we use the Email Action it shows the popup with email from, to, cc etc field and user can can modify the field and then click ei… -
Video: Quote Summary - Generative AIQuote Summary - Generative AI: In 25B (for customers integrated with Oracle Sales Cloud) and 25C for others, we've introduced the ability to have Generative AI create a … -
CPQ SbappendIssue: We’ve observed that accurate pricing is only reflected after the second Save action . Possible Cause: It appears that the pricing is not updating as expected on t…Yashasvi Seethalam 11 views 1 comment 0 points Most recent by Chandan A J-Oracle Configure Price Quote
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Video: Opportunity to Quote Oracle Modern Best PracticesVideo: Opportunity to Quote Oracle Modern Best Practices: An overview of the capabilities from opportunity to quoting to enable your sellers to sell more, avoid distract…
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Searching for coupons (using queries)Using the document's 2955676 instructions to search for coupons, nothing is found (zero results). How should I perform this search? /ccadmin/v1/orders?q=(priceInfo.adjus…
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Eloqua Contact Status Field- QandAHello! I would like to check if the Eloqua has any default build-in automatic field called "Contact Status"? If yes, I would like to understand how the statues: active i…
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Import custom fields - profileHello What is the procedure for importing/exporting customers including custom fields?
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Power Hour: Getting Started with AI in Eloqua - PART 1 - From Activation to Action [July 2025]Join us to kickstart your AI journey in Eloqua - from activation basics to real-world application. In this session, you'll explore the differences between Classic and Ge… -
_system_User_Groups : Active and Inactive groupsHello Team , OOTB system attribute _system_User_Groups holding both active and inactive user group details ? Is this expected ? Do we have any parameter to check if user… -
SAN Certificate Eloqua - updateHello! We would like to add one more "Subject Alternative Names" in the SAN certificate we use in Prod (we have the automated certificate management) enabled. How can I …
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Power Hour: Streamlining eCommerce Journeys to Deliver Seamless Customer Experiences [July 24]Join us to discover how eCommerce journeys are being re-imagined - reducing friction, cutting down cart drop-offs, and creating smooth, connected experiences. Explore ho…
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Where can I find the IP Address of a CPQ Server?Summary: Where can I find the IP Address of a CPQ Server? We need to Whitelist our CPQ Servers for another system. Content (please ensure you mask any confidential infor…nantoni 72 views 3 comments 0 points Most recent by Abdulquadri-Dauda-Support-Oracle Configure Price Quote
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Video: Adding Products In Fusion and Synchronizing to CPQVideo: Adding Products In Fusion and Synchronizing to CPQ This video builds upon the setup in the previous, showing how products added in Fusion (specifically in Sales) …
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What's the querying limit for parts in CPQ? "Result set is too large. Please refine your criteria."Hello, We're using the getParts operation from the following CPQ SOAP Web Service: /v2_0/receiver/parts?wsdl When running said operation a few days ago, we received the …Eduardo Ortiz 11 views 1 comment 0 points Most recent by Emmanuel Zambrano-Support-Oracle Configure Price Quote