Customer Experience
Discussion List
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Does order save add shipping address to the address book automatically?Summary: We're seeing addresses get saved to the logged in customer's address book (shippingAddresses) automatically after they place an order. Is this done on the Store… -
How to implement storefront login with user data fetched from SSE?Summary: We currently have Storefront SSO with SAML implemented that customers use to login. We want to implement a custom login without SSO. Content (please ensure you …
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How to return the stock when an order was not completed within a period of timeSummary: When a user uses a coupon code and the order remains in a status other than "No Pending Action" for a period of time (for example, 12 hours), the coupon code ca… -
What is Test2 env in OCCPlease let us know what is meaning of Test2 environment in terms of OCC. It is mentioned in one of the updates of 25A going to happen on OCC Test2 environment. kindly re…
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How to return a coupon code when an order was not completed within a period of timeSummary: When a user uses a coupon code and the order remains in a status other than "No Pending Action" for a period of time (for example, 12 hours), the coupon code ca…
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Can we send attachment as part of Oracle Cloud Commerce Service emailsWe have different email notifications in Oracle Cloud commerce Service . Is it possible to send attachment also as part of this let us say an attachment in Order Submit …
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Verify third-party payment before Order submitSummary: We are using generic payment gateway integration to implement a third-party payment method for a client. Here, the user is redirected to a third-party payment p… -
Possibility to use an sse databaseIn our checkout there is a call to validate the delivery zip code, this occurs because we still have locations where we do not deliver. And in our integration there is a… -
How get Recently Viewed products?Summary: Is there built-in functionality for Recently Viewed products? If not, what would be the recommended way to implement it? My idea is to either add a list of prod…
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Customise Oracle CDM User interface (add EFF)Summary: Customise Oracle CDM User interface and add EFF that is already in CX Sales Account Content (please ensure you mask any confidential information): We have Oracl…
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How do I ensure Storefront SSO uses SHA256 SAML request encryption?Summary: We're upgrading our Keycloak Server for SSO to 25 and with that, the Java runtime. Since Java 17, SHA1 algorithms were removed. The Storefront is sending the SA…
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How far Curation rule identify the most visited assets/product. Is it 1 week or 1 month or any otherwe want to understand how many days does curation rule for number of views are persisted in system and how can we reset them so that we want to make results in Category/…
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In Oracle Commerce Cloud OSF wrokspace, how to access out of the box/inbuild pages?Summary: I've set up OSF OCC workspace using steps mentioned here: I want to know how can we access the out of the box/inbuild pages provided by oracle like cart, catego…
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What are the best ways in Oracle Commerce Cloud to perform upselling and cross selling ?Summary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Migration to One Console: Enhancing Your Cloud Service ExperienceThe OCCS legacy Cloud Portal which is used to manage your commerce subscription and associated instances is scheduled to be migrated to the next-generation One Console, …
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Contact Engagement LevelSummary: Hi All, I am trying to enable and utilize one of the AI features listed under Sales Insights, Contact Engagement Level in Oracle Sales Cloud in Demo Application…
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Configure OSF typeahead search to return productsSummary Update OSF typeahead behavior, which returns keywords only, to return Classic-style product based typeahead resultsContent Current OSF Typeahead Behavior Oracle … -
passwordless login oracle commerceHi Everyone , Did anyone manage to implement a passwordless login for oracle commerce cloud. We would want to provide customers with an option to login into the site usi…
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Default currency / pricing group based on user country or audienceIt seems that, in Oracle Commerce, logged-out users always see prices in the default currency. I'd like to have our store show prices to logged-out users based on what a…
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How to integrate OCC with Kafka ?Summary: We have a new requirement where we need to integrate Oracle Commerce Cloud with Kafka (Point To Point). Content (please ensure you mask any confidential informa…
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Oracle CX - Auth0 integration or other IDPSummary: Oracle CX integration with auth0 - any available documentation and is it feasible (I see documentation from 2019, but want to validate if that is still valid as…
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Create redirects to homepageSummary: We're using (create/update)Redirect via the REST API to set up redirects for old/removed pages to take us back to the homepage. Currently, we have a "/home" pag…
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Product widget configurationSummary: Product widget functionality issues. Content (please ensure you mask any confidential information): When we want to edit the product widget we want to add the m… -
Filter display customizationHello! We know that we have an option in the OCC (Search/Facet Ordering) that we can filter what we want to be displayed from the filter options in the store within the … -
Delete specific attributes from productTypeeHello? Does anyone know how I can delete this attribute from my productTypee? I created it as "short text" and created another as "type richText". So I need to delete wh…
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[OSF] How to delete a commerce item by skipping the shipping calculator webhook call?Summary: First of all, please, keeping these points in mind: 1) The shipping calculation is done at checkout, where the user input an address or selects one from their "…
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Change the color display system in the store:We would like to change the color display system in the store, today it presents the names of the colors, we would like to change to the images of the colors (as I am pr…
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Is it possible to skip cart page and send user directly to checkout?Summary: Is it possible to skip cart page and directly navigate to checkout? This is to prevent the user from editing items in cart in a specific use case. Content (requ…
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order type invalid (storefront)Summary: new order property Content (required): We have successfully created a new property in the order. (v1/orderTypes/order/) And we can see it in the order made (nul…
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How to add custom properties to Pricegroup?Summary: We need to add a custom property to Pricegroup to identify pricegroup of a certain type so that we can apply some business logic on top of it. Content (required…