Customer Experience
Discussion List
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RESCHEDULED: Coming August 2020 - Meet the Markie Finalists for Best Commerce ExperienceContent This topic has been rescheduled for a later date. Apologies for the inconvenience. Winners of the 14th Annual Markie Awards will be announced August 4, 2020. We … -
Sales – Content and Commerce, A Winning Combination, 2 July 2020, 8 a.m PT - Submit QuestionsContent Submit your questions for the Sales – Content and Commerce, A Winning Combination session to have them answered during the live event. Post your questions by pos…
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How to Add Custom Properties to Your OrdersContent The attached PDF presents a simple way to add custom properties to your order, as well as cover additional properties now being included in payment Webhook reque… -
Registration Now Open for Insight 20Content Insight 20 has gone digital! Join us July 14 - 15 for two jam packed days of digital learning. This year, CX Commerce is combining forces with CPQ and CX Sales t…
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Sales – A Brave New Digital World: Exclusive Preview of the Oracle CX Commerce Innovation Roadmap, 2Content Submit your questions for the Sales – A Brave New Digital World: Exclusive Preview of the Oracle CX Commerce Innovation Roadmap session to have them answered dur…
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Calling All B2B Sellers!Content We invite you to participate in research we are conducting to understand how you and other online sellers are meeting the growing needs of customers. Complete th…
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Sales – CX Commerce Integration Best Practices, 17 June 2020, 10 a.m. PT - Submit QuestionsContent Submit your questions for the Sales – CX Commerce Integration Best Practices session to have them answered during the live event. Post your questions by posting …
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Webcast - Accelerate Online Innovation with CX Commerce + CPQContent Check out this 30 minute webcast with Zebra Technologies to see how they increased customer engagement by nearly 20% when they transformed the digital selling ex…
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Address creation for a CustomerSummary Agent is unable to add an Address for a Customer in CX Commerce Cloud ApplicationContent Hi All, Hope you are doing well. We have created a Customer from the Age… -
Sales – How to Expand Your Business Rapidly with CX Commerce Multisite, 15 May 2020, 8 a.m. PT - SubContent Submit your questions for the Sales – How to Expand Your Business Rapidly with CX Commerce Multisite session to have them answered during the live event. Post yo…
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How To Use Dynamic ContentContent With Dynamic Content (20A-April feature), merchants will be able to return dynamic content alongside products and navigation. Merchants will be able to add dynam…
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Sales – Oracle CX Commerce Product Roadmap Update, 8 a.m. PT - Submit QuestionsContent Submit your questions for the Sales – Oracle CX Commerce Product Roadmap Update session to have them answered during the live event. Post your questions by posti…
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SSO StoreFrontSummary Scope of storefront SSO configurationContent I want the Admin and Agent console to use an SSO provider and the client or user does not have SSO or has another pr…
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need to start oracle commerce how to get the Link and external Store in Demo InstanceSummary need to start oracle commerce how to get the Link and external Store in Demo Instance Content Hi All, I've done Oracle iStore Implementations and Need to Learn C… -
Facets functionalitySummary Where can I find more information about OOTB facet functionality and road map plans?Content We would like to improve the use of facets (aka filters) on our produ… -
Best App Oracle to Development Extensions, Widget & OthersSummary "Oracle Visual Builder Cloud Service" or "Oracle Java Cloud Cloud Service"Content We want to use "Oracle Visual Builder Cloud Service" to develop and publish Ext…
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OCC integration with Google AnalyticsSummary OCC integration with Google AnalyticsContent Hi team, Can anyone please let me know whether the integration with Google analytics & OCC is possible? I just got t… -
Payment Integration with Oracle Commerce CloudContent Introduction The Oracle Commerce Cloud (OCC) service provides a number of out-of-the-box (OOTB) payment integrations and supports the ability to create your own …
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How to Use Enhanced Search ResponseSummary OCC search response is optimized for performance, returning only the most relevant SKU in the response.Content We have improved this further by adding configurat…
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How to Lazy Load ImagesSummary Starting with Oracle Commerce Cloud 19B (19.3.13), you can increase the speed of page loads on your OCC Storefront by recognizing and configuring the priority of…
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CPQ Cloud - Commerce Cloud Integration Best PracticesSummary The Oracle CPQ Cloud and Oracle Commerce Cloud Product Management team has written this document to offer guidance and recommended best practices for leveraging …
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Integrating OCC with Facebook Social Login Using Auth0Summary This article explains how to implement Facebook Social Login for new and existing shoppers on OCC using Auth0Content Social Login is a simple way for customers t…
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Oracle Digital Assistant and Commerce Cloud - How to Build a Customer Service ChatbotSummary ChatBots have rapidly gained adoption in enterprises as a way to engage with end users using Conversational User Interfaces.Content ChatBots have rapidly gained …
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Enhancing Your Search with the Type-Ahead FrameworkSummary We've added a new framework for providing alternative type-ahead experiences, presenting type-ahead results using keywords instead of presenting matching product…
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How to Use Dynamic Curation and Boost & BurySummary Using Dynamic Curation, you can influence the order of search resultsContent Using Dynamic Curation, you can influence the order of search results when a shopper…
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How To Index Anything with the Search Data APISummary Using the new Search Data API, it is possible to upload any structured data as JSON and have it indexed automatically.Content p.p1 {margin: 0.0px 0.0px 0.0px 0.0…
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CX – Oracle Commerce Cloud Office Hours October 2018, 31 October 2018 @ 8 a.m. PT - Submit QuestionsContent Submit your questions for the CX – Commerce Cloud Office Hours October 2018 session to have them answered during the live event. Post your questions by posting a… -
Create and Manage Audiences (updated)Summary The updated Create and Manage Audiences video for 18C MP is now live on the Help Center and on YouTubeContent This video describes how to define audiences by cre…MaryAnn Mulvaney-Oracle 26 views 0 comments 0 points Most recent by MaryAnn Mulvaney-Oracle Commerce -
CX – Oracle Commerce Cloud Office Hours September 2018, 25 September 2018 @ 8 a.m. PT - Submit QuestContent Submit your questions for the CX – Oracle Commerce Cloud Office Hours September 2018 session to have them answered during the live event. Post your questions by …
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Can we use commerce cloud to improve user experience in Oracle EBS iProcurement ?Content Hi, We have a client who is on Oracle EBS R12.2.4 and they are still investigating on the options of improving the user experience on Oracle iProcurement. The ip…