Customer Portal
Discussion List
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Automatically redirect from http to httpSContent My SEO team has suggested we should automatically direct users who go to http to httpS. This will help consolidate Google Search data and is used to rank results… -
standard/input/FormSubmit on_success_url is redirecting to AAQ rather than the on_success_urlSummary Application form that creates a contact based on email addressContent I have a form that captures customer information through a membership application where mos… -
The Right Tool for the Job – ECHO Improves Customer Service with Oracle Digital Assistant IntegratedContent Conversational AI helps ECHO achieve 400% ROI ECHO Incorporated is a worldwide leader in the manufacturing of professional-grade, high-performance outdoor power …Juergen Kress-Oracle 8 views 1 comment 0 points Most recent by King Jack General Technical Discussions -
Reset Your Password Widget - Modal TextSummary When selecting the "Reset My Password" Button, a modal window is displayed on submit. How can the text in that message be modified?Content Hi all, We are adding …Carl Bramblett 10 views 6 comments 0 points Most recent by Carl Bramblett General Technical Discussions -
Need help with Autocomplete Search Field for AnswersContent Hi,We have a requirement where we want to add an autocomplete search field widget but even after adding the YUI code it's not working for us.(We are using CP3)Fo… -
Random Crypto IVSummary Generate random IV using Crypto APIContent Hello! I need to generate a random IV using Crypto API. Documention mentions setting [Random] flag to true in Crypto/I…Jamal Akram 24 views 4 comments 0 points Most recent by Lakshay Bhalla General Technical Discussions -
Implement Login-Logout on Customer PortalSummary Implement Login-Logout on Customer PortalContent Hi, We have a requirement where users(these users are stored in a custom object & are not contacts) login into C… -
PTA for Customer Portal LoginSummary Tried Creating the PTA String and hit the URL but still stuck on the Login Page.Content Hi All, I did the PTA Configurations like mentioned in the Document attac…Lakshay Bhalla 42 views 5 comments 0 points Most recent by Rajesh Malli General Technical Discussions -
Using RightNow\Connect\Crypto\v1_3 to generate PTA valuesContent Hello I'm trying to create a page on our customer portal where our testers can quickly generate PTA strings to test. As we can't use mcrypt_* in the customer por…Chris Rogers 22 views 3 comments 0 points Most recent by Lakshay Bhalla General Technical Discussions
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Date validation on a text field data type custom fieldContent Hi Team, Can anyone please let me know if it is possible to give date validation on a text field data type custom field. If yes, please let me know how we can ac…
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Notify Customers of Incoming Messages on other browsers than IESummary Notify Customers of Incoming Messages on other browsers than IEContent Hi, I would like to check if the feature to notify end users of incoming messages by bring…
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Customer Portal logs - where are the webserver logs in the cloud?Content Hi all, I am trying to find raw web logs for our Customer Portal but they are not anywhere in Portal Admin. I am bughunting an issue and I really need to see raw…
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Autofill/Autocomplete function - Search bar (Knowledge data base)Content Hello Community, I would like to know if there is a best practice solution to enable 'Autofill/Autocomplete' function for the search bar of the knowledge data ba…
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Analytics Extension frameworkContent Hi, New site implementations on version 20D onwards, will no longer be supporting Custom Scripts in reports. Is it possible to replicate same Custom Script funct…Meera Saseendran T 16 views 0 comments 2 points Started by Meera Saseendran T General Technical Discussions
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Customer Comments in a Customer PortalContent Hi all. I have a question. I would like to receive comments from Clients on the Portal. Just as the News webs do. How could it be done? Integrate a third party? …Maria -121372 13 views 3 comments 1 point Most recent by Maria -121372 General Technical Discussions -
Live chat - Average waiting timeContent Hi, I need to implement average waiting time functionality in the live chat page. so that The customer experience is improved. How we can do that? ThanksMeera Saseendran T 10 views 3 comments 1 point Most recent by Pavol Procka General Technical Discussions
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Multi-page form in Customer PortalContent Hi, Has anyone managed to deliver a multi-page form using Customer Portal and if so, are there any good examples of this? Currently, without OPA, I’d suggest tha…Craig Hevey 26 views 2 comments 1 point Most recent by Willie Eide -Oracle General Technical Discussions
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Taleo Enterprise Edition - Turning integration on within client portalSummary Hello Everyone, I am trying to find information to share with a client on how to turn on a background screening integration within their taleo platformContent He…
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Where can I validate the customer portal URLs?Content In our group we have several companies using different customer portals. I would like to know where I can validate all the customer portals we have enabled and a… -
Query by DatetimeContent Hi all, I'm attempting to query a table by UpdatedTime field, but I'm not getting any results returned. My only guess is that the datetime format is stored diffe…JoshLong 10 views 1 comment 0 points Most recent by PavanSatishKumar Annavarapu-Oracle General Technical Discussions -
Disable delete option from the profile/ staff account editorContent Hi, I have to disable the delete option in the ribbon of profile editor/ staff account editor. What should i do for this? ThanksMeera Saseendran T 13 views 1 comment 0 points Most recent by Nate Hossner, Oracle General Technical Discussions
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ConditionalChatLinkContent Hello everyone, I'm trying to change the link message "clique aqui" (click here) to another language, but I can't find where I can do it. Can anyone help me with…Clinton Messias 10 views 2 comments 0 points Most recent by Carl Bramblett General Technical Discussions
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Bulk Incidents CreationContent Hi Team, Is there a way to create incidents in bulk, like by uploading excel sheet or using bulk create workspace like we have bulk edit incident workspace? Than…ashish bodhale 14 views 2 comments 0 points Most recent by ashish bodhale General Technical Discussions
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KeywordText not searching Incident SubjectSummary How do I get the KeywordText search to search the Incident Subject?Content The KeywordText search is not consistent. For example, If I have two incidents with RO…Scott Heidenreich 16 views 2 comments 0 points Most recent by Scott Heidenreich General Technical Discussions -
Modal Dialog in RightnowSummary i need to display a modal dialog upon change event of a drop down menuContent Hi there, Is there a proper way for implementing a modal dialog box within the Righ… -
Disable profile/account delete optionContent I need to disable the delete option for profile/staff account. I have seen that for some profile login, there is delete option and for some other delete option i…Meera Saseendran T 22 views 10 comments 0 points Most recent by Meera Saseendran T General Technical Discussions
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Hide Save and Edit button in create organization page under Customer Data ManagementSummary We need to hide only the save and edit button in create organization page under Customer Data Management for particular roles 1. Tried using pagecomposer, but wi…Saideepthi Yerrathota 9 views 0 comments 0 points Started by Saideepthi Yerrathota General Technical Discussions
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How to limit categories on Ask a Question to a single productContent We are using the ProductCategoryInput widget on the Ask a Question page. It currently shows all of the categories in our list. We only want a subset of categorie…Scott Heidenreich 10 views 1 comment 0 points Most recent by Premkumar Sabarinathan-Oracle General Technical Discussions
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Use Inlays to embed B2C Service functionality directly into your web pagesSummary Inlays embed B2C Service functionality directly into your web pages for a better customer experience.Content With Inlays, your customers don’t need to navigate a…Cheryl D-Oracle 21 views 0 comments 2 points Started by Cheryl D-Oracle General Technical Discussions -
Bulk changes to Answer CategoriesSummary Is there a way to use the data import wizard or some other method to change the Category for a bunch of related answers?Content Hello, We are working to update o…Scott Heidenreich 10 views 8 comments 0 points Most recent by Scott Heidenreich General Technical Discussions