Customer Portal
Discussion List
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Customer Portal Search All in Support HistoryContent Hi all, When searching in the Support History page (pages > account > questions > list.php), the out-of-the-box behavior is for the search to only filter on the …Carl Bramblett 9 views 2 comments 0 points Most recent by Carl Bramblett General Technical Discussions -
RightNow UI DialogSummary RightNow UI Dialog like javascript confirm()Content Hi All, Can any one please suggest is there any "confirm" dialog box with yes or no button available in Right…satheesh as-234532 16 views 1 comment 0 points Most recent by Premkumar Sabarinathan-Oracle General Technical Discussions -
Embed KB Attachments as non downloadable but view-only contentContent Hi Community members, I have a requirement where I want to show the KB articles' attachments as embedded content, for e.g.if it is a video then a embedded video,… -
Securing a controller in /cc/ folderSummary How can I force a request to the controller to authenticate?Content Currently I can create a controller in the /cc/ folder and call it from Postman with no authe…20goto10 11 views 1 comment 1 point Most recent by Premkumar Sabarinathan-Oracle General Technical Discussions
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Display only one category and its subs onSummary how to remove categories from CategoryProductInput in logic.jsContent Hello I have a request to display only one root level category and the sub categories under… -
Version control for customer portalSummary Version control for customer portalContent Hi, Is there a way to do version control like GIT/SVN for customer portal files? Thanks, Ashishashish bodhale 38 views 3 comments 0 points Most recent by Gil Felipe da Silva General Technical Discussions
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versioning of the customer folderContent hi, i want to create a git repository in the customer folder of RN webdav . is there a way to do this? knowing that git need to create some folders and the webda…Landry KATEU 23 views 3 comments 0 points Most recent by Gil Felipe da Silva General Technical Discussions
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Changing the Answer Feedback DescriptionSummary Changing the Answer Feedback DescriptionContent We're getting a lot of feedback unrelated to our articles on the customer portal so would like to customize the v… -
Sarah Oracle-Oracle 12 views 1 comment 0 points Most recent by Sristy A General Technical Discussions -
Toggle between English and French Answers on Customer Portal (OSvC)Summary Toggle between English and French Answers on Customer Portal (OSvC)Content Hi, We have two different interfaces; one for English and another for French. As of no…
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Calling External API's from Customer Portal pages (widgets)Summary Calling External API's from Customer Portal pages (widgets)Content Hi, We have a requirement to call external API's like google map and OIA (Oracle Intelligent A…Chethana KM-139188 20 views 1 comment 0 points Most recent by Premkumar Sabarinathan-Oracle General Technical Discussions
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cp_session cookieSummary Can I change cp_session cookie or disable it?Content Hi, I'm looking into cookie cp_session, can I modify or have any control over this from customer portal? Any…Ammar Aldaffaie 27 views 3 comments 0 points Most recent by Manoj Maruvada General Technical Discussions -
Cannot save CP page edits with webdav client (403 error)Content I recently got a new computer, so you'd think things would be great, but upon reinstalling Cyberduck, and even attempting winscp, I can connect to the server for…Kati Middleton-50620 9 views 3 comments 1 point Most recent by Sristy A General Technical Discussions -
Extending the default Page controllerSummary Extending the behaviour of the default page controllerContent Hi all, I have some business logic I need to implement in all of my CP pages. The logic is to check…
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search/ProductCategorySearchFilter widget issueSummary ProductCategorySearchFilter widget not filtering correct valuesContent Hello All, We have used search/ProductCategorySearchFilter for product and Category to fil…Vikash Patel 17 views 1 comment 0 points Most recent by Lakshay Bhalla General Technical Discussions
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Error when merging 2 Buying CustomersSummary The foreign key value CustAcctSiteId is invalid. (HZ-120080)Content Hi, Does anyone one know where I need to go to fix this error? Thanks Version 21A
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Inlays and IE11Summary Go forward strategy with Inlays and Internet Explorer 11 considering Microsoft's announcement to end supportContent IMPORTANT! Microsoft will end support for Int…Willie Eide -Oracle 11 views 0 comments 1 point Started by Willie Eide -Oracle General Technical Discussions -
Chat Inlay - Alternate styles for oit-theme-urlSummary Recently Oracle have deprecated data-oit-theme-url .Is there any other possible way to customize the look and feel?Content Recently Oracle has deprecated data-oi…Priyadharshini Gopal 11 views 3 comments 0 points Most recent by Willie Eide -Oracle General Technical Discussions
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Chat Inlay - launchFormHeaderText - SampleContent Hello Team, please help me with below Added launchFormHeaderText for chatInlay but it is not getting displayed in chat launch window. how to find config file loc…Dikert VId 22 views 6 comments 0 points Most recent by Willie Eide -Oracle General Technical Discussions
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- OKCS Pagination Custom WIdgetSummary [Knowledge Advance] - OKCS Pagination Custom WIdgetContent Hi All, Has anyone worked on OKCS Pagination custom widget to display page numbers along with Next and…User_DAKK6 16 views 3 comments 0 points Most recent by Khosla Ridhima-Oracle General Technical Discussions
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Chat Inlay ExamplesSummary I'm looking for examples of the chat inlay to provide to non-technical users to depict how the chat inlay works. Is anyone willing to share screenshots of their … -
Access Denied! when trying to delete records from an objectContent Hi, I am trying to delete data from a custom object. However when executing, I get an error: Access Denied! My profile has permissions to delete from this object…King Jack 18 views 8 comments 1 point Most recent by Premkumar Sabarinathan-Oracle General Technical Discussions -
Generation of customer account profile reportContent Hi, We have a requirement of generating a report of the customer account profile history. In which we are unable to find few columns from the tables "hz_customer…Saideepthi Yerrathota 10 views 2 comments 0 points Most recent by Robert Surujbhan-Oracle General Technical Discussions
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Probes and Terminals - has anyone got these working?Summary I followed the instructions but Probes and Terminals aren't workingContent Hi, I have followed through on all the instructions at https://documentation.custhelp.…
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Chat Inlay - text sizeSummary How do I adjust chat inlay text sizeContent Is there a way to make the text shown in the chat inlay a consistent size? At the moment stings like launchFormHeader…Christian UoA 26 views 5 comments 0 points Most recent by Willie Eide -Oracle General Technical Discussions -
- Inlay update stringsSummary Inlay update strings - CORS policy: No 'Access-Control-Allow-Origin' - XMLHttpRequestContent Hello All When trying to edit string using json config file getting …Dikert VId 21 views 8 comments 0 points Most recent by Willie Eide -Oracle General Technical Discussions
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Add Custom fields - Chat InlaySummary can we add custom fields or Product/Category to chat inlay?Content Hi, We are new to chat inlay and looking to customise chat inlay. Can we add Category/Product …Kesava Kumar 91 views 21 comments 3 points Most recent by Willie Eide -Oracle General Technical Discussions -
Adding custom fields to the registration pageContent I have added a custom field into registration dialog page (AccountDropdown widget). Looks like it does not take the new field/custom field added. Is there any re…Pooja Raju-126168 14 views 6 comments 0 points Most recent by Joshua Speidel General Technical Discussions
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Extend widget output/IncidentThreadDisplaySummary Extend viewHelper.php of a widget output/IncidentThreadDisplayContent Hello All, I have a requirement to change the data of the thread display so i have to exten…Vikash Patel 9 views 1 comment 0 points Most recent by Premkumar Sabarinathan-Oracle General Technical Discussions
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Disposition Input WidgetContent Hi all, I have need to ask the user to input a disposition value using a form on the customer portal when creating a new ticket. I can see there is an input widg…James Branston 11 views 2 comments 0 points Most recent by James Branston General Technical Discussions