Customer
Discussion List
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Customer Profile ClasssesSummary: Customer account profile is showing these two fields: The config for Customer Profile Classes is not showing those: We want to edit the value 'Preferred Deliver… -
Scotland Country is not available in the list of valuesSummary: When defining customer. Under customer address for the country region we are not able to see Scotland available in the list of values. Has any one faced similar…GSR G.Sriram-Oracle 86 views 3 comments 0 points Most recent by Eamon Kearney-Oracle Receivables & Collections
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Payload for 'Trading Community Person Profile Additional Information' SOAP UISummary: Hi, we want to create a new dff at customer contact point level and we want to update the dff using API and I have found this 'Trading Community Person Profile …Dilip Kumar Ranga 32 views 1 comment 0 points Most recent by Oana Ciuca-Oracle Receivables & Collections
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How to purge customer interface tables once the customer data is processedSummary: Schedule the ESS Job Delete or Truncate Customer Interface Tables Content (required): On Accounts Receivable module, under billing tab, if you go to Manage Data…Jagadeeswari-Oracle 710 views 3 comments 0 points Most recent by Oana Ciuca-Oracle Receivables & Collections
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I am trying to set a value for the Registry ID in Manage Document Sequencing but got an errorSummary: When trying to update the initial value for the Registry_ID in document sequencing I get an error Content (required): I was able to update the initial values fo…Costansia Crosby 57 views 2 comments 0 points Most recent by Costansia Crosby Receivables & Collections -
Trading Community Customer Account or Site Role Responsibility payloadSummary:Hi Team, We are going to utilise 'Trading Community Customer Account or Site Role Responsibility' SOAP to update responsibility type for the customer contacts. C…Dilip Kumar Ranga 51 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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How to make inactive Sites as Active?Summary: We have a case where for a customer there are four sites and none of them is end-dated, but in the backend three of the sites are showing as Inactive. Kindly le…Pragya Sharma 74 views 2 comments 0 points Most recent by Oana Ciuca-Oracle Receivables & Collections -
Groovy optionSummary: Are we able to call a groovy script when AR customer account or account site is created or updated? Content (required): as above Version (include the version yo… -
How can we delete the Currency in Late Charges tab in Customer ProfileSummary: Hi, We are trying to delete the Currency and use another currency on the Late Charges Tab in Customer Profile, but the Delete icon is greyed out and can't be us… -
multiple origin systems at different customer levels . How to update them using FBDII have having customer records with different origin system populated at party , party site , account , account site levels . ex: party orgin system 'CSV' , party site o…Abhishekaithal 48 views 4 comments 0 points Most recent by Richa Priya-Oracle Receivables & Collections
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Seeking solution on Direct Debit(AR ACH) of negative receipts from AR Credit memosIssue: Hi friends, Client had been using old ERP where they had functionality of creating negative receipts from AR Credit memos and then negative amount receipts used t…CA Nirmal Choudhary 92 views 2 comments 0 points Most recent by CA Nirmal Choudhary Receivables & Collections -
How to Customize Customer Search ColumnsSummary: When a user searches for a customer, the system displays the customer name and registry number. However, if multiple customers have the same name, it can be dif…AbhilashMankar 41 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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Will the existing transactions and receipts be affected if we change the cusotmer account/site no?Summary: Content (required): Will the existing transactions and receipts be affected if we change the cusotmer account/ site no? Version (include the version you are usi…
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how to set a sales channel assigned to either Customer or Account or SiteSummary: Hi, Looking for help on how to set a sales channel assigned to either Customer or Account or Site. Can't find Sales Channel field at Customer or Account or site…Babu Chalamalasetti 53 views 2 comments 0 points Most recent by Babu Chalamalasetti Receivables & Collections -
How Customer Contact Information Can Be Updated Using FBDI files?Goal: How Customer Contact information can be updated using FBDI files? What are the tables name, columns name and joins for the "CUST_SITEUSE_ORIG_SYS_REF" colums?Daniel S.-Oracle 66 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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How To Create Contact And Contact Points to Existing Customer Using Customer FBDI?Goal: How to create customer contacts and contact points to existing customer using FBDI?Daniel S.-Oracle 88 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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How to Import Customer Account Level Profiles, once Customer Account Records Have Been Imported ?Goal: Customer Accounts have been imported without account level profiles. What can be done via the import to insert profiles for the customer accounts without them?Daniel S.-Oracle 23 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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How to update a value to null via the customer import FBDI?Goal: How to update a value to null via the customer import FBDI?Daniel S.-Oracle 63 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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How to Update Customer Account Number Using Customer Import FBDI ?Goal: How to Update Customer Account Number Using Customer Import FBDI ?Daniel S.-Oracle 43 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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How to Update Start Dates Using Regular Customer Import FBDI for Manually Created Customer?Goal: Changing the Start date of Customer account and related data To update the Established Date Of The Customer Account To update from Date of Party Site From Date To …Daniel S.-Oracle 94 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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How to Automate Customer Import Process Using Erpintegrationservice Webservice ?Goal: How to automate customer import process using ErpIntegrationService webservice?Daniel S.-Oracle 36 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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How to Create Person Using Customer Import?Goal: Is it possible to load customer master with type as Person using FBDI spreadsheet?Daniel S.-Oracle 22 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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How to Auto-Generate the Customer #, Account #, Site # In Customer Spreadsheet ?Goal: How to Auto-Generate the Customer #, Account #, Site # In Customer Spreadsheet ?Daniel S.-Oracle 23 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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How to Update Contact Point using Simplified Template?Goal: How to Update Contact Point using Simplified Template?Daniel S.-Oracle 41 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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How To Import Contacts For Existing Customers Using Simplified Customer Import?Goal: How To Import Contacts For Existing Customers Using Simplified Customer Import?Daniel S.-Oracle 65 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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How to compile Simplified Spreadsheet in order to load data for existing Customers ?Goal: Using Simplified Customer Import, What Information Needs To Be Used On "Customers" Tab In Order To Import Data For An Existing Customer ?Daniel S.-Oracle 11 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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How To Upload Customers Using "Upload Customers From Spreadsheet" functionality ?Goal: How To Upload Customers Using "Upload Customer from Spreadsheet" functionality ?Daniel S.-Oracle 23 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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How To Sync Customer Profile Start Dates With Account Established Date Or Site Start Date ?Goal: How to sync the profile start date with Account Established Date or Site Start Date ? Scenario: User imported customers with system date by mistake. System creates…Daniel S.-Oracle 25 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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How To Update Customer Account Address Reference Data?Goal: How To Update Customer Account Address Reference Data?Daniel S.-Oracle 11 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections